BCBG

Overly expensive and not made well, and you can’t change your mind, they won’t tell you and its posted on a sign that says gift cards but NO RETURNS.

Very unhappy with this store. Tried to return a dress in the EXACT condition that it was purchased because after I took it home and tried it on with my shoes and accessories realized that the dress didn’t fit well, and was told that they do not do refunds. WHAT? How ridiculous! The sales rep did not inform me of this policy when I purchased the dress. I have purchased stuff online before and they do refunds, apparently stores do not. If they are worried about buyer fraud they should come up with some sort of policy like Bloomingdale and other stores, however, to completely deny refunds its ridiculous and its not a way to invite back buyers. The dress was in same exact condition that it was purchased. I think this is BCBG’s way of selling their stuff and getting you stuck with it whether you like or not. I will not be shopping at BCBG anymore and will do my best to convince all of my friends to do the same.

I love this store. But not only because they have a good selection but the ladies are so nice! Every time I go in I look for Ida or Sabla and they always take care of me. It usually feel more like I’m shopping with girlfriends vs the regular experience of being helped by a sales associate.
Whenever I’m in a pinch (like this past weekend) and need an outfit, I always walk in and find something amazing and perfect… with the help of a few girlfriends of course

The team here is awesome they helped my date find a dress last minute and she looked stunning! They went out of their way to show her many dresses that complimented her impeccably. All night long she had nothing but compliments on how she looked and on her gown. Excellent customer service and thanks!

this is a smaller BCBG but the customer service is excellent ! I came in looking for a leather jacket and left with two outfits in no time. The salespeople were so sweet and helpful, I wish they lived closer to my home.

BEAUTIFUL STORE! The interior is glass, translucent material on the walls and stairs leading to the upstairs. The store is immaculately clean = A +.
The upstairs is DRESSES on DRESSES on DRESSES on racks on racks… okay. I’l stop. But they are beautiful dresses in every design imaginable — the spring collection has a bunch of bright green, white, lacey tops, and really nice tribal prints on the bandage dresses.
BCBG: Thank you for dressing me for many past and future events :)

BCBG — your clothes are perfection. Your shoes are ideal. Your sales associates… well, at this location they are mostly (undeserved) snobs, but given that you have everything in my size and in my style, I will turn a deaf ear and blind eye them. They can’t stop me from loving you (even though they do prevent me from giving this location a perfect 5 stars). I have yet to walk in here and leave unsatisfied. And that, my dear Unilocalers, is saying a lot. Curvy types like myself who are smaller on top and bigger on bottom often have trouble finding dresses and skirts that do them justice. Not the case at BCBG. It truly works on everybody type. I have to admit, I am sort of obsessed — right down to the accessories and perfume. If anyone sees my hubby between now and Xmas, feel free to let him know that gift cards are a wonderful option ;) And if he questions if I want one even after he just bought me some killer shoes from there just this past weekend as an early Birthday present, say yes. Giving you the inside scoop. :) :) :)

Out of the 50+ stores that I went into while I was staying in DC for a week, I found only two stores that had nice selections of tops and dresses in a variety of sizes. BCBG in Georgetown was one of the two that I loved. There was a colorful blocked BCBG dress that I’d had my eye on for awhile, but could not find anywhere… not even online. I went to this BCBG store where the sales representatives were helpful and pleasant. I didn’t expect them to have the dress, but after describing it, they actually had it in my size. I was so excited! Even more excited when it was 30% off. As mentioned in previous reviews, this store has a large sales selection upstairs. My only gripe is that the dressing rooms on the bottom floor don’t have mirrors inside the rooms. I was a bit surprised, but I didn’t let it bother me. Other than that, Its a nice open set-​up with large selection of tops and dresses. It’s worth going in here and spending some money especially if you’re going to put to good use what you buy which is exactly what I plan to do with my pretty new dress! :)

Normally BCBG is a little out of my price range for regular clothes shopping but they do have some really good sales and I love their accessories. This store has pretty crappy customer service though, the staff is aloof, short and kind of rude. I was also pretty disappointed when I saw today that a sweater I bought on Friday is now 80% off as opposed to the 50% off I got it for. I called to see if they did price adjustments and the sales guy snippily told me «No». Boo :(

BCBG is one of my favorite stores — probably ²⁄₃ of my wardrobe is BCBG. So, why the 3-​star rating? This store, while having a large selection and is a beautiful space, offers below average customer service.
At the BCBG in Pentagon City, I could tell a sales representative what I was looking for, and they could pull a beautiful selection of clothes for me, and even give additional discounts (hey, when you’re dropping 4 figures in a store, it’s nice to get a bit extra).
The Georgetown location, however, seems more interested in catering to teeny-​bopper tourists. I’ve gone here numerous times over the last 3 years (both at peak and non-​peak times), and in that time, I’ve never had a sales associate offer me suggestions or even offer to pull additional sizes for me. Heck, half the time, I have difficulty even getting a sales associate to start a fitting room for me. The sales associates don’t always do the best job of keeping the space organized, as clothes aren’t always put in the correct place — especially disappointing when you find something on a sales rack that was put there by mistake.
Bottom line: if you want to buy beautiful, moderately expensive clothes in an atmosphere that reminds you of Forever 21, go here. If you’d like the same clothes but in a more professional atmosphere, try a different BCBG location.

I was there on Sunday, and the place was a disaster. Totally crowded and nothing was on the correct rack. The two people ahead of me in line had found dresses on sale racks, and they were with dresses of the same style number/​upc, however the people at the counter explained that they were «on the wrong rack» and couldn’t honor the sale price. What? That is terrible customer service, not to mention that they made no effort to remove these dresses from the racks.
My purchase was rang incorrectly and the person at the counter tried to rush me to sign the receipt. I pointed out that I was overcharged and he did graciously apologize and fix it, however, I felt really rushed and lucky to have caught the mistake. At the moment, I’m still waiting for the refund to my Visa. If you are hoping for service, this isn’t the BCBG location I’d visit.

I received outstanding service at this BCBG location! The store was very busy on a Saturday afternoon, but the salespeople didn’t show any signs of being under pressure… they took the time to answer each and every one of my questions, and treated me like I was the only person in the store. Several clerks went out of their way to search for additional sizes or colors for me, and they all gave thgeir honest opinion when asked.
The two-​story store has a great selection of clothes, with the upstairs area devoted to dresses. It seemed like at least half of the items were on sale for 70% off, with a very robust selection of sizes and colors. I needed an outfit for a concert that night, and I love knowing that I can walk into a BCBG store and be assured of finding the perfect ensemble, be it formal, casual, or something in between.
The only complaint I have is that the dressing rooms don’t have mirrors. I find shopping for clothes to be a traumatic event (even with those awesome sales clerks) and I don’t want to have to parade around in front of dozens of people in clothes that might not look good on me. (There was always a long wait for the dresing room, so every time I came out to use the mirror, at least five heads swiveled towards me… ugh!)

Not bad, not bad. Although you won’t see me independently shopping here.
The Wife dragged me around since my Christmas present to her was a several hundred dollar shopping spree and she picked the after Christmas sales as the best time to exercise my plastic. Of course, I cringed when she started to head to this store…
However, once we walked in and saw the sales going on, I felt the skull muscles start to relax and any sign of a migrane disappear. She was able to pick out several things that she liked and head to the dressing room with the most important thing coming out of her mouth — «they actually have my sizes!» Yes, I am married to a 00/​0/​2P woman who can’t ever find things she likes in her size at a lot of stores.
I felt comfortable leaving her in the company of the sales rep — an attractive Mediterranean young lady who had her hair in a loosely done pony tail. If anything, the past me would have been staring at her ass the whole time, but what caught my eye was her kitschy style and pretty eyes — both of which earned positive comments from The Wife as well so I knwe I wasn’t being a dog. Anyway, I digress.
When The Wife left the store, she was much happier and dying to wear her new items the next day — but since we were headed to the Hitching Post, I warned her that she may not want to wear them due to the potential to smell like a bucket of extra crispy the next day.

Though sites like bluefly and
are generally better for getting good deals on BCBG, the Georgetown store is worth a visit during the (quite common) sales that can run up to 70% off retail price. I’ve found the selection in styles and sizes to be much better here than at the Pentagon City store and the staff are much more helpful. P-​city salesmen seem more interested in selling you whatever you try on, Georgetown staff give more useful feedback.

BCBG has been my favorite designer for the last few years. The clothes — and especially the dresses — are flirty, fun and feminine. There are very few stores that have clothes that fit well on petite frames. For those ladies of the slightest of frames and not-​so-​endowed-​if-​you-​know-​what-​I-​mean, take note that BCBG starts its sizing at XS and for many items like tops, blouses and select dress styles they have XXS.
As much as I love the clothes here, it is hard to justify the retail prices. The Georgetown location is the best because it’s a large store and they tend to have a consistently large sale selection. I stopped going to the one at Pentagon Fashion Centre, the Newbury St. store in Boston and the ones in NYC because of lack of sales. The Georgetown location usually has racks for 30%, 50% and 70% off. I went in yesterday and they were having a random additional 20% off all sale items. I left with a $ 200 dress that only cost me $ 42. Saving money never goes out of style.
I have also received consistently good service at this location. I like that they treat customers equally even if you enter the dressing room with 15 items from the sale rack. The shopgirls — and every so often a shopboy — are always darling and eager to help me find the right size.
My only gripe is the checkout counter and the dressing rooms. There is only one register so there is often a wait. The dressing rooms upstairs don’t have handles which makes opening and closing the door difficult from the inside. They don’t have mirrors in the dressing room so there are multiple entries and exits involved. It’s especially awkward if something doesn’t fit right and you’re out on the floor for everyone to watch as you adjust yourself and the garment. The clothes and the service outshine these shortcomings and keep me coming back.

I have been looking for these really cool looking gold purse at all the BCBG stores and online… no luck…
UNTIL…the BCBG Store in Georgetown. This is a VERY big store compare to the one at Pentagon City. And guess what!!! I found the purse and it was 50% off!!! Also, when you spent over $ 200 you get $ 50 off. So I got TWO purses!!!
Now I just have to find a dress that will go with my new gold purse. Hope I can get a great outfit for the Unilocal 08 Party.
One of the sales person was very nice and helpful. She helped me look for a 2^nd item that will get me just over the $ 200 mark to take advantage of the additional discount.
I’m very impress with the sales selection… wish I wasn’t so caught up on looking at purses… I woulda try on more clothes and dresses!!! Which could be very dangerous!!!
Cons — The dressing one upstairs are little weird… the door doesn’t close that well… and it has no bench inside for your purse and other stuff (So I just put everything on the floor, yake!)

Sexy little charmeuse dress…
= $ 360
Satin sandals to perfectly match the sexy dress…
= $ 198
A ridiculously gorgeous man w/​an Aussie accent as my date…
= A loss of my morals
The facial expression of a cheating ex-​boyfriend when running into me with gorgeous Aussie man by my side and sexy BCBG outfit on…
= PRICELESS!
Seriously though, this BCBG is one of my favorite stores to go to when I feel the need to look extra sexy. There are two levels of pure joy to explore… the bottom level filled with accessories, shoes, handbags, and casual/​casual-​dressy clothing… and the top level is filled with a massive amount of dresses and several racks of on-​sale items.
Ladies, you absolutely cannot go wrong here… I can practically guarantee that you WILL find your sexy dress here too. ;)