Avis

The good: they always accept my name your own price on priceline, which means that I never have to pay an arm and a leg to rent my car. The cars that I have received are usually nice.
The cons: I always have to wait at the counter and then it’s always a struggle to find an economy car (although, last time they gave me a mid-​size instead, woo hoo). So, the process usually takes 45 minutes between waiting in line and then working with the desk person. Other companies usually have me in and out in 10 minutes, but they cost more. I have received several rentals that smell like cigarette smoke, they’re obviously clean but the smell is ingrained in the fabric. One was so bad I had to ask for another car, they were happy to oblige.

Online site is easy to use from the desktop, as well as the mobile view. They keep their cars clean, have several options, and pretty reasonable price. Hmm, there was the part where the device they use to check cars in upon return went down, so we were asked for a pen and paper so the attendant could write down the car info then have us turn said slip of paper in to the main desk. Although, I understand electronics do sometimes fail. It only added 30 seconds max to the process. I would rent from here again.

Service was OK but they charged us over $ 40 in fees for a $ 32 rental (total price for 1 day was well over $ 70). I felt like we were getting extra scammed because they knew we were in a hurry.
Car was clean, easy reservation process. Check out took 45 minutes, even with no line. I got the feeling that other rental companies would have given me a lot less hassle.