ArtJamz Brookland Studio

Tried Artzjamz freestyle here on a Saturday afternoon. It was pretty empty as it was just myself, a friend, and one other couple painting at the venue. We purchased a groupon (your best bet for paying). The space is small which worked since there were so few of us but it would probably be really cramped and/​or crowded if there was a huge group there. GREAT supply of paint and supplies and you even have the option to paint outdoors. Will definitely go again but probably try the DuPont location.

Much smaller than the Dupont studio but all of the same amenities, just not good for big crowds.

We celebrated our company’s one year anniversary with ArtJamz, and it was absolutely the best experience. The Freestyle Session allowed our staff with all varieties of artistic talents to enjoy creating one-​of-​a-​kind artwork. As a painter, I loved being able to have the time and space to create a new piece of art, with high quality materials and in a fun atmosphere. There are plenty new businesses popping up for food or drinks after the session. A great experience, for one or a party!

I attended ArtJamz on a company outing and had a great time. I’m not very artistic and wasn’t expecting to have fun but ended up having a blast. I love the freestyle approach instead of having an instructor. The atmosphere was great and I would definitely recommend it for a date or a group outing.

Oh my goodness!!! I am so glad that I looked beyond the negative reviews and jumped at the opportunity to do this with my daughter! We had a blast! Mike was a phenomenal host and gave us great feedback and help with our pics. He explained the process and created an environment where at the end of the night, we all felt as if we had known each other for years. Even my 16 year old daughter had a great time (and you know how hard it is to please teenagers). Needless to say, she is going back with her friends on Saturday. You have to experience this for yourself, and not always be influenced by others’ negative comments. Thanks Mike for a GREAT TIME. See you again REAL SOON!

I think this location is still figuring itself out. It’s a lot smaller than the Dupont location, and has a different look and feel. Whereas Dupont was lively and crowded and felt more spacious, this location was empty, lacked things like hot water and good music, and just felt unfinished. Maybe business will pick up. The prices, equipment and overall setup is the same (although it’s just one studio space instead of two), but the staff is less friendly and it just wasn’t as fun. It lacked energy. If you’re looking to try ArtJamz for the first time, I’d recommend going with Dupont location for now, at least until Brookland hits its stride.

That’s a lie. We were NEVER offered any freebies — just a simple discount on the next visit (which won’t ever happen because your customer service was absolutely horrendous). Furthermore, we did not go to the wrong location — your establishment was confused by our request (which was stated in their follow-​up email) so don’t try to lie for Unilocal.In addition, your website states otherwise in terms of weekend hours for the new location. Either way, even if you were expecting us at DuPont then someone should have answered the phone calls/​emails we sent that night as we were waiting in the rain. My review still stands valid.

That one star would really be no stars if Unilocal allowed for such a rating… Let me explain…
I made a reservation for a group of 12 at the Brookland Art Jamz Studio for 06 December 2014 at 8PM for a Birthday celebration for my spouse. I found out about the Freestyle Session Art Jamz had on 06 December 2014 at 8PM via their website and Eventbrite page.
In order to make my aforementioned reservation for a group of 12 I reached out to the Marketing Director, Christina, on 21 November 2014. Although it took a few days, she finally emailed me back with information regarding how I could make my group’s reservation and pricing options. A few days after that, I spoke with Christina on the phone and actually paid my $ 150 deposit to hold our space for 12 on 06 December 2014 at 8PM in the Brookland location. I was told I would receive a receipt within the next few hours. I did not receive a receipt within the next two days nor was my card charged for the deposit amount, so I ended up having to email Christina several days later to ask about the receipt and deposit, and it was at that time she actually processed the deposit payment and my receipt arrived via email. The lack of follow thru and execution at this point in the reservation process should have been a warning for me as to what was to come on the actual date of my event…
My party of 12 arrived on 06 December 2014 around 7:30 for our 8PM reservation at Art Jamz Brookland. When we arrived the studio was completely dark, with the exception of Christmas lights they had on the interior of the windows lining the walls of the studio. Although, their website said they should be open for normal business at 7:30 I thought maybe they were going to reopen for out group at 8PM, so we wait. As time went on and we got closer to 8PM and no one showed up, we started calling. We called the numbers listed for both the Brookland and DuPont studios but had no luck. The DuPont phone went straight to voicemail that stated they was no one in the studio to answer at this time and we should call back during regular business hours for that day, which were stated as 12PM to 12AM for DuPont and 12PM to 10PM for Brookland, and at this time it was 7:45/7:50PM. I also sent an email to Christina and got no immediate answer. We waited around for about an hour before giving up on Art Jamz and moving on to Plan B for my spouse’s birthday celebration in hopes of salvaging what was left of my spouse’s birthday celebration.
I got a response from Christina Monday morning stating that she assumed my reservation request was for the Art Jamz Studio in DuPont, as their Brookland Studio is not yet open. This is clearly an excuse because the bottom of the receipt I was provided from
clearly states that the receipt is only valid at the Brookland location, my original email states my reservation is for the Brookland location, if you go to
right now you will see classes listed all day on any give Saturday for the Brookland location, and finally there were pictures posted to the Art Jamz Instagram account during a kids’ art class that took place earlier in the day on 06 December 2014 (the same date as my reservation) at the Brookland location.
In the end, my deposit was returned to me in full and in addition to her lie about the Brookland studio «not being open yet,» Christina offered me the option to reschedule at DuPont and a discount off of another Art Jamz experience. Based on my most recent experience, there will not be any future business conducted between myself and Art Jamz. If this were just a random event a group of my friends were attending the BS excuse Christina gave me would have just rolled off my back and not have prompted me to write a review on Unilocal.However, being brushed off and lied to after making a reservation for my spouse’s birthday and standing in the cold and rain for an hour on Saturday with 12 of our family and friends just completely ruined Art Jamz for me.
BE AWARE IF YOU’RE BOOKING A GROUP RESERVATION WITH THIS PLACE. YOU SHOULD CHECK AND RECHECK WITH THEIR BOOKING PEOPLE TO ENSURE YOU WON’T HAVE A SIMILAR EXPERIENCE AS MY GROUP!

NO STARS… THIS IS A WASTE OF YOUR TIME AND MONEY. DO NOT PAY AHEAD OF TIME EITHER. Met some friends for a paint night and no one ever showed up. Im still sitting here and no one has showed up for an 8:00 p.m. studio session. They said to call back during regular hours… no one answered and they were supposed to be open until 12 am. Standing in the cold rain and very upset. I had to put a rating but that one star is really a no star