Aida TV Repair

Such a great experience. Ms. Denise and Mr. Abraham were wonderful to work with. I had an estimate several months ago, at which time Mr. Abraham made some adjustments to see if it would fix the problem but advised me that a part would likely be needed. The adjustment worked for a while, but the problem returned and it was clear that a part was needed. When I called, they were very courteous and remembered who I was (particularly impressive since it had been several months!) The problem was potentially related to the mother board, T con board or both. Mr. Abraham came with parts for both and determined only the mother board was needed. He adjusted the price lower since the T con board was not needed. He also was very kind to explain to me what he was doing along the way so I could learn more about the parts and the problem. A fair and honest company with wonderful and friendly people. I will definitely be a return customer.

First of all, I believe my review was deleted, but in the interest of making people informed I will write something up again about the «Repair» of my flat screen plasma tv.
After 9 weeks of lack of communication and much frustration, I left their shop with my tv in my hands, completed destroyed. I brought in a plasma tv for an estimate and repair. Immediately, I was told that replacing a board may do the trick. It didn’t. They wanted to explore some more, so several weeks later, they said they needed a different board. It would arrive in two weeks and we’ll see what happens. The weeks later, it sounded like the order was cancelled. At that point, I was fed up and retrieved the tv.
In a final attempt at repair, I brought it to a certified tv repair shop who showed me that Aida completely destroyed all the boards, made completely unadviseable ad hoc repairs, fried circuits, and stripped/​lost screws. Any chance at a repair was lost completely. If only they tried to replace the board as they said they would…
Please, do yourself a favor and go to a certified tv repair shop!!!

I wanted to like AIDA, but the outcome precluded it, especially since I ended up fixing the problem myself. I had a problem with my Samsung plasma that was getting worse all the time where it would turn itself off and on anywhere from 3 to tens of times before it would start showing a picture. I looked online and saw that plenty of others had had this problem with their Samsungs but that there seemed to be a number of possible causes.
AIDA came by to fix it and thought they did, but the problem returned the next day, when the TV had been off overnight. They came back later that week and said they needed to take it in (no extra charge at least, since their original work didn’t fix it). A week later, I hadn’t heard anything on status and I told them they needed to keep me informed. In the end, they had it almost 3 weeks and, when it was returned with a new part, the same problem again.
It seemed clear on a couple occasions that they weren’t quite up on what the problem was — I keep having to explain that it was only a problem on the TV’s start-​up. I tried to get another time set up to do an on-​site visit and was told to e-​mail Abraham with some numbers from the back of the TV – which turned out not to exist, but I sent him the numbers that were there – after which he would call to set up another time. Several calls and e-​mails later, he would not get back to me.
In desperation, I did some more research online and tried out a few of the recommendations from users. One of them worked: I reset the TV to its factory settings and that fixed the problem. So, about $ 350 and weeks of problems to do something that problaby should have been the first thing a repair place tried.

Drove by today and the place is shuttered. Apparently it has something to do with them selling synthetic drugs.

Called them just before hurricane Sandy hit a few years ago about my 50″ Sony projection tv. I called on a Saturday afternoon thinking they’d set up an appointment for a home visit sometime the next week. They sent someone the same day.
John took a look at my tv and told me not only had the bulb fried, but the ballast as well and he’d have to take it into the shop. Home visit charge was about $ 70 and it included delivery to and from the shop in the event that the tv can’t be fixed at home — now that’s service!
John told me how much it would probably cost if all went well and advised that it was worth it, because I couldn’t replace the tv size and quality for that price. But, he said they’d give me a price over the phone once he looked closer at the tv and knew for sure what all it needed — if I did decided not to go through with it after that, they could return or dispose of this monster tv, whatever I wanted.
When John called with the price I told him I found the part online for a good price, $ 50 less than what he quoted to me. He told me he’d be willing to let me order it if I wanted and just warned me that sometimes those parts may not work or even arrive properly and he couldn’t guarantee it that way. He also generously offered to split the difference with me and take $ 25 off the price if I just use their part. That made the decision easy for me, I thought that was above and beyond.
Of course the storm hit and shut the East coast down for a few days, but sure enough when we all emerged into the aftermath, I got a call that my tv was fixed and the drop off was scheduled again within the same day or the next day, not much waiting. They got a little behind with customers ahead of me, but they called in enough time to let me know that so I wasn’t trapped at home waiting! Instead, I got some grocery shopping done and soon enough my tv arrived. John was friendly, professional, clearly a knowledgable repairman and I couldn’t be happier with my experience. My tv has worked great since!

When my tv suddenly stopped working, I called Aida based on the great reviews here. Apparently the shop is phasing out of tv repair, but they did put me in touch with Abraham, a repair guy currently out on his own. He returned my call within a couple hours, as we arranged for him to come by to check out my tv on Friday at 5. I called to tell him I was on my way when I left work early and again when I hadn’t heard from him after 5. After multiple phone calls, he finally told me he’d had an emergency and was out of town, and couldn’t make the appointment. Would’ve been nice to know before I took off work early, but okay. He offered to come by on Sunday, and I agreed. But the same thing happened – no show, no call, no text.
But it gets better. I agree to make another appointment the following Monday. He looks at the tv, charges $ 10.95 more than he quoted me the week before, and says he’ll call Tuesday mid-​morning to tell me how much it’ll cost to fix it. That was 8 days ago. I never heard back, and as an added snub he didn’t even finish putting my tv back together.

The one thing saving this review from getting just one star is the super nice folks that work there… at least the woman at the front desk. Otherwise, it was a 9 week wait and call repeatedly to get an answer ordeal which ended with us taking home a still not fixed tv.
I’m not really sure how many parts are busted on this tv, but the final call resulted in two options… either Aida sends the tv off somewhere else to be fixed or I take it back as is.
Fair enough, but it shouldn’t take 9 weeks of no follow up on their part and many phone calls initiated by me to find out what the hell is happening. They never called when they said they would. That lack of follow through really escalated my frustration. For that 9 weeks, I was paying for services needlessly, hoping I’d get my tv back shortly so I could use them.

Update:
Turns out my credit card doubles the warranty on that broken TV. I didn’t realize this until 3 months later, and I needed the receipt to file a claim. I called Aida back. They looked up the receipt and sent it to me, so bravo Aida. Thanks!

I recently brought my big-​screen TV here after an apparent electrical surge rendered my TV a large paper weight. I brought it to Aida based on the good Unilocal reviews, and I was not disappointed. They were able to fix it within a few days and kept me updated on the status of their progress. I also just received a phone call follow up to make sure it’s working fine. Everyone I dealt with was friendly and helpful. The fix was a bit pricey (about $ 200 on a $ 1000 TV), but my sense from looking around online was that it was a fair price.

Great service, good price. And a local business. Couldn’t ask for more. $ 50 down payment and a reasonable final charge. A real local business!

These guys were great. The owner, Earl told me they’ve been there for over 30 years. Very friendly, personable people. The provided a quick repair estimate for my Vizio hd TV. Most importantly, they fixed my TV at a reasonable price. I took the TV in one day, got it back the next day, if you don’t count the Sunday they were closed. This is where I will start for all my future electronic repairs. Highly recommend this repair shop..

I recently got myself a free TV, but it didn’t come with a power cord. Best Buy wanted to charge something like $ 11 to get one shipped to me, but I wanted a cable ASAP. I figured I’d drive to this place and get one.
They didn’t have a Samsung-​made one, but they did have a cable that fits Panasonic TVs (the Panasonic plug is basically a rectangle and circle, while the Samsung is two circles). The guy offered to reshape it with a cutting tool so it’d fit the Samsung plug; I figured that for $ 10 it was worth a shot and sure enough it ended up working fine.
It’s an interesting operation; in addition to electronics they also seem to sell rolling papers, blunts, and what looked like that synthetic cannabis stuff. Weird as hell, but I’m not gonna ask any questions!

Quick appointment, nice & friendly & helpful woman on the phone, arrived right on time. Nice guy and his assistant came out to repair my flatscreen LCD 2007 Samsung — same issue as another reviewer had (stupid cheap capacitors!). Replaced the old/​worn out capacitors quickly and we actually had a good time visiting. Holding a star back to see if the picture weirdness repairs itself — apparently a by-​product of the blown capacitors that I didn’t replace for a couple of years. They asked me to please call back in a couple of weeks & let them know how it’s going, and they’ll come back out if it’s not. TV actually comes right on now; no more waiting 3 – 4 minutes!

I brought an early Samsung flat screen TV for repair. They replaced all condensers/​capacitors (confirmed by blogs as the cause of these kinds of failures); charged $ 150 (far less than Best Buy would have charged); it worked for 2 weeks and failed again. After keeping it for two days, they said that they could not fix it, and it was not worth repairing, given current low costs for a set of this size (22″). They refunded the $ 150. Unfailingly polite and responsive to our concerns, parking available on nearby streets, convenient hours. Modest looking shop, but they are honest and knowledgeable. five stars. Tom in DC

I originally tried to call Davis Electronics, but after multiple attempts and no call back, I decided to give Aida a call. It was a Saturday and I was assuming that they either 1) wouldn’t be there or 2) wouldn’t be able to come out until the following week. Much to my surprise, they picked up and after explaining my issue they said that they would call me back after talking with a technician. Twenty minutes later, they called me back and the technician was able to come out that day!
The technician showed up on-​time (take note Comcast) and replaced my TV on site. He even showed me what was wrong with the TV and how I could fix it myself.
Great service and I highly recommend them!

I probably shouldn’t write this review, since I didn’t actually buy anything from the place. My (giant, immovable) TV kicked the bucket, and I wandered in to see what it might cost to have a little TV-​repair housecall action.
I expected a cold response. «Um, we don’t know anything until we see your TV, buttmunch. House calls are $ 100.» Instead, I ended up having a long chat with Earl, the owner, who has been in the TV/​pager/​telephone business for a few decades.
The man made one hell of an impression on me. He gave an honest assessment of the TV («something is probably very wrong with it, and it will probably cost more to fix than you paid for it»), and then we proceeded to have a long conversation about televisions, economics, politics, and race relations.
Clearly, Earl is an awesome guy. I suspect that he’s also a damned good TV/​phone/​pager repairman. If you can find an excuse to do business with this guy, I highly recommend it. And if I’m wrong about his repair skills, I’m sure you’ll let us know.