A A Window & Glass Repair

All I can say is WOW! Their slogan is «Best Service, Friendly Staff, 24÷7», and that is the perfect statement to describe this company. We have had a broken glass sliding door in our office for weeks, and needed this fixed quickly. A&A were easy to correspond with, very communicative, and fixed the issue in an unreal amount of time. All the while being very professional, extremely friendly, and cordial. I would recommend this company to anyone looking for fast, friendly service!

Had a broken window pane in a rented home. They came out the next morning, measured and cleaned up the area, then cut and replaced the window — all in 30 minutes. The guy was able to keep the original wood so it doesn’t look like a new window. Service was clear and they were straight forward about any price changes (the window was larger than expected so it went up by $ 10, but he said that before doing anything).

We failed the DC inspection and it required that we get our windows serviced because they did not open and close properly. I called A A windows and they scheduled an appointment with me for the following day. They called before they arrived to ensure I was at home. They checked all of our windows and gave us a fair price that included the labor cost. They got the parts on the same day and came back and installed the parts (3 windows had problems) and verified that the windows were working properly with me once they finished. They even showed me the parts that were removed from the window. Mattie was very courteous and made sure I was completed satisfied. He pointed out one window that will need to be replace in 1 – 2 years but was not pushy nor did he try to over sale me. I would highly recommend this company and I don’t say this lightly. If they sucked I would definitely tell you.

They immediately came out to measure my window, they were extremely well priced, and they worked around my schedule to install it… less than a week after I called them. Amazing service!

I had a cracked window in my home I needed to get repaired/​replaced. I called this place up and was shocked at how rude the guy on the phone was. I gave him the dimensions, which were very accurate. He instead went into a tirade about how «that isn’t a window dimension» (it is a very large window), «how did you make up those dimensions» etc. Very rude and condescending and then told me that «since you don’t know what you’re talking about I’m gonna have to come look at this».
I said thanks and hung up and went elsewhere.

Fantastic service!!! Replaced the glass in a couple windows while I waited, were super responsive via text, and even threw in some replacement parts for free. Can’t say enough good things about these guys!

Used this company in 2011 to repair a window in my baby’s bedroom — someone had thrown a large rock through it, and I needed the glass replaced immediately. They came out right away and charged what seemed like a fair price. The glass fogged up almost immediately, but unfortunately, I didn’t get it together to follow up to ask them to fix it at the time. Three years later, I call about another job and ask about said window. The gentleman I spoke with said that he assumed I was asking him to come out and repair the window for free, and that he always tells people that unless they replace the entire window, the glass WILL fog up/​condensate. He said that he always tells this to customers, and that he is certain that he told me this back in 2011. I don’t recall him making this caveat when I paid for the repair; but it’s been 3 years, so I can’t argue. That said, I can’t imagine agreeing to pay for a repair that the contractor himself guaranteed to fail. To be fair, I can’t say how they would have handled the situation had I called immediately. But it’s worth knowing that while their Unilocal description says they fix foggy windows, note that they also guarantee them to fail.

A & A Window was spectacular. I had a broken window pane on a dividing light door and they fixed it beautifully! The phone call to make the appointment was as easy as could be. They were available to come the next morning, no consultation (therefore no consultation fee), and my window was fixed in under 30 minutes. I would definitely call them again!

I highly recommend A&A Window & Glass! I needed a new 5×6 picture window in an old row house. They educated me, explained my options, then delivered and installed it a week later. Polite, friendly, skilled, fast (they did the job in an hour & a half), superior product and competitive fair prices – the best, actually. For future window repairs, I won’t go anywhere else. These guys – a family business – are great!

I called two companies off of google to fix my broken window. The came very quickly, but I only asked for an estimate. They must have misunderstood and they started repairing the window– even though I opted to go with the first bid who was HALF the price (DC metro glass). They were very prompt and got the job done, but they most definitely overcharged me. In addition, I later realized they left the street near my house covered in broken glass. They worked on the broken fixture on the tailgate of their vehicle, but failed to clean up the mess when they were done.

Had a loose handle and the door closed too tightly. The owner came out and took care of it quickly. They were still late BUT I’d use them again.