InsureMyTrip

InsureMyTrip is an agency that sells various types of travel insurance, so I AM commenting on the insurance itself, and the InsureMyTrip customer service experience.
BUYER BEWARE!!!
We purchase the CSA Travel Protection Custom Luxe after reading all the reviews of agencies and insurance companies.
WE DO NOT recommend it for the following reason:
# IF you get ill of any degree, you must go to a doctor. NO EXCEPTIONS if you want to get reimbursed for ANY expenses. Not only do you have to go to the doctor, but according to the claim form, you must get the doctor to fill out their medical form.
## Even if you carry your own medications for common illness that interrupt your travel, you have to see a local doctor.
## that implies that if you are overseas and in a remote part of the world, you have to carry with claim forms just in case you need it, so the doctor can fill it out while you are there!
While in a small town in Brazil, we succumbed to a bout of diarrhea and we were prepared with medication to self treat. I barely made it to the nearest public phone and called medical support center and filed a claim. But we were still unable to travel 1.5 hours just to get to the airport and then travel to our destination.
So because we did NOT seek medical treatment we will not get reimbursed for the missed trip.
Conclusion: Only buy travel insurance for MAJOR illness.

InsureMyTrip is an agency that sells various types of travel insurance, so I am not commenting on the insurance itself, but on the sales and customer service experience. The sales person was a dream to deal with: nice, knowledgeable, and patient. Not so customer service after the purchase. I had to change the trip to one day earlier. Shortly before my trip, I received an email confirming my dates of travel and asking me to call a toll free number if the information was not correct. Following instructions I called customer service explaining that the dates needed to be moved forward by one day. The customer service rep, Monique, was obnoxious to say the least. She would interrupt when I tried to ask some questions and kept repeating the same irrelevant information in response to other inquiries. A really unpleasant person who is definitely in the wrong job. When I buy travel insurance in the future, I will look for another agency. — there are plenty that sell the same product. I suggest that other travelers do likewise.

I like to comparison shop, this site makes it really easy to compare many policies across the board. For most trips I don’t bother with insurance, however for more expensive cruises it’s worth it.
Never know when a connection can get missed or if you become ill and need a medical evacuation. I know the cruise lines sell it and they use an insurer of choice that they make a slice of the profit, however I always wonder about the tie in, you buy it through the cruise line and your insuring that the cruise line doesn’t go under. I don’t know I feel better dealing with two separate entities.
Better safe than sorry!

I bought this insurance for my European trip from May to June 2013, mainly because the medical coverage $ 100,000– and read the policy coverage at that moment. I had to buy one for my wife as a requisite of the Spanish consulate for non-​American citizens that covered just $ 50,000 for medical expenses I paid $ 117.- for her insurance and $ 71.- for mine. The person to person service with Insure my Trip was excellent. During our trip we rented a car in Spain and one of the tires was permanently damaged, I paid for the renting with my Visa debit card and when returning the car I learned that this card does not provide coverage for this kind of accidents. Of course the renting company charged my debit card for $ 200 and something, when I returned home I read again the policy and of course along with many other coverage, I was covered for this accident, I immediately called Insure my Trip, they sent me the papers to fill up and in less than 2 weeks I had the check for the exact amount my debit card was charged in dollars. I would recommend to use Insure my Trip to everyone traveling, it covers a lot of situations that like in my case was not the primary objective of buying the insurance.