Homewood Suites by Hilton Providence-Warwick

I reserved an accessible hotel room. When I arrived they gave me a non-​accessible room. The room smells like cigarettes even though this is a non-​smoking hotel. The room was dirty. My toilet was clogged. When I asked someone to come take care of it they said they couldn’t help me and gave me a plunger in a wet stinky garbage bag presumably covered in the excrement of other guests. I have never seen anything like this in a hotel in all my life.

Our room was pretty clean, but pretty worn out. They had done some updating, such as new granite, but on old cabinets. The breakfast area was down right gross. The chairs were all stained and dirty. The counters had clearly not been cleaned since the start of breakfast.

Stayed at this hotel for two nights with two other co-​workers. We had a two bedroom suite, with the pullout couch we had more than enough room. Two bathrooms was a plus.
Very clean room, great breakfast. No complaints. Will return again.

I will stay nowhere else in Warwick/​Providence area. This hotel has the best people. The staff is so friendly, they make you feel like family every time I stay there. From Kelly, Susan, Lisa & Sugey at the front desk to all around amazing staff Lorna, Mary & Jonathan making our group feel welcome & chef Larry is hilarious as he is talented. Even the housekeeping is impeccable. True there are no restaurants in walking distance but a complimentary shuttle will cheerfully take you to any of a multitude of bars & restaurants within a few miles of the hotel. With a workout room & pool & hot tub, & small sportcourt this hotel has it all, but the people are make it a fun & enjoyable stay every time. This Texan is proud to call the staff my family up north! 5 stars.

Amazing hotel! Super nice area and if it wasn’t for activities planned, I could have stayed the whole time at this hotel and been happy. Really appreciated the clean rooms, convenient location and being in a luxury environment at an affordable price. Too often, you stay at a nice hotel but have to spend a fortune, not here though! The beds were very comfortable and thought the atmosphere was very nice. I also travel alot for business and in charge of booking rooms for clients. Next time my team is in Rhode Island, I’ll be sure to use this hotel as I know my guests will have an enjoyable stay and my company will not have to spend a fortune.

Great location great rates my only downside to this location was it was a little aged but other than that very friendly staff overall very nice place still not as modern as most of the Hilton properties I stay and in need of renovations and upgrades.

Driving up to Providence from NYC gets extremely tiring, as I-​95 is a slog. Not only is this hotel located south of Providence (20 less minutes in the car, hooray!), but it’s also right off the highway. And the rooms are adorable. A couch, a few chairs, a desk, a table, and a kitchenette. I’ve had studio apartments smaller than this. Everything about the hotel, from the dark wood in the lobby to the pictures of ducks everywhere was comforting and welcoming. Would definitely recommend!

One of the best extended stay hotels I have ever been to. Located in and around multiple office complexes which gives it a very safe and secure environment. The only draw back is there are no restaurants, grocery stores or convenient stores within walking distance. You must have a vehicle to stay here.

My husband and I stay here regularly, almost weekly. The staff is consistently friendly. The 2 free hot meals are a plus. Our room is always clean. Plus, they prepare our room especially for us, by not spraying fresheners, and running an ionizer to clean the air. We give it an A+.

For traveling with kids, you can’t beat this place. The ease of having your own kitchen and being able to move around in a place larger than the standard hotel room is nice. The breakfasts are also quite good. There is laundry on site, and plenty of stores nearby where you can stock up on the other things you may need during the trip.
I’ve had a couple of problems here, though, because I always seem to show up when they are «updating the system.» This means I can’t get in my room, they can’t assign me a room, they don’t know which room I am in. This past time we went was during a sweltering week in June, and we were disappointed to see the pool was out of service, had been for a while, and guests weren’t notified. These things are important to families, and I for one would like to know in advance so I can adjust my plans if needed.

Very nice visit. Our 2 bedroom suite had a full kitchen, gas fireplace, and 2 full bathrooms. On our floor was a laundry room. A stop-​and-​shop supermarket is located nearby to stock up on food. They have an outside BBQ area where a group of people were enjoying a July 4^th feast.
The staff was very friendly, as were the maids. They left us an adorable duck made out of washcloths.
The breakfast consisted of eggs, donuts, and other stuff we didn’t want. No muffins or fruit.
The tv channels were above average, including a few movie channels and sports channels.
There is not much to do in Warwick, but the hotel is about 10 minutes drive from Providence, and about 50 minutes to Newport.

Second time in this chain and been a good experience so far. Kitchen is equipped and good thing too as we had to stay in during snow storm. And conveniently located near stop and shop so we were able to get food and bring back to make dinner. Plus gas stations are closely. And it’s off the main road so much quieter stay.
Breakfast selection is very decent with hot and cold foods to choose from. Also basketball court, grills, and pool too. Reviewer is right strong chlorine smell in elevator from pool but what can u do all hotel pools are highly chlorinated for a reason. And yes this is a family friendly hotel so u will see kids loitering in hallways and running. again, not the fault of the hotel just the horrid parents who are not tending to their kids. Ahem.
Location is great close to highway, shops, etc.
Only thing that could be improved on is the maid service tends to be much later in the day around 4−5ish so depending on ur schedule, may or may not be a little inconvenient. Note it is cold in the winter so wind does enter thru windows so keep ur thermostat set at a comfy temperature or u will be cold. We were in a single suite with a queen bed that felt more like a double. And no fireplace but very tastefully done.
Otherwise recommend this wholeheartedly.

I will never stay here again. I am in the area for work and the company initially booked me here. I called the company and insisted they put me in a different hotel. The rooms are really small. I had to move the bed to the opposite wall to get the closet door to open, the stove only had two burners and didn’t have enough room to put two pans on it, and the fridge was a mini fridge. Not to mention that the plates and utensils were not cleaned or switched out from the previous visitors, and if those were not changed I do not want to think what else wasn’t changed. The beds were also very uncomfortable. I like a firm mattress, but I don’t like sleeping on a mattress that feels like concrete. The room that I had to stay in had a broken AC/​Heating unit. I called the front desk and told me that I broke it and I had to fix it.
They advertised they offer breakfast, but what they offer are stale bagels and individually wrapped muffins that are past their sell by date. Also, their gym is a hotel room that they crammed equipment into. The staff is another issue altogether. Other than the manager, the employees are lazy and very disrespectful. They pass the buck and they actually blamed me for issues that were wrong with the room.
This next issue is not completely the hotel’s fault. A few nights after work I would come back to the hotel and as soon as I opened the front door a very potent smell of marijuana kicked me in the gut. There were also many nights that the police were called out for one reason or another. I actually had to call the cops one time due to the people in the next room sounded like they were killing each other and knocking each other into the walls so hard that the photos on the wall in my room were falling off the wall and the hotel would not do anything about it.
If you do not mind staying in a second rate place for the same amount of money you would spend anywhere else be my guest, but I would never stay here again.

I don’t understand why people are giving such low scores over the bad parenting skills of other guests. The only thing I’d like to see is that the hotel say something to the neglectful parents about allowing their unruly children to run up and down the halls. For the price, this is an outstanding hotel.
The rooms are roomy and the staff is attentive. We are here on an extended visit because of work, We’ve been here about 2 months now. You can’t beat breakfast 7 days a week and dinner 4 days a week to ease the cost of being away from home so long. Dinner is Monday thru Thursday and 9 times out of 10 its a GOOD dinner! They also give you a glass of beer or wine with your dinner if you choose. My only tisk tisk with breakfast is that they don’t give you the option of whole milk on your cereal… yuck, I do NOT put skim or 2% on cereal, gross. They have a meat, some sort of egg dish or waffels most mornings to choose from as well. Sometimes a big pot of oatmeal, most mornings instant oatmeal.
The pool area is well maintained, the exercise room is clean and has a little variety compared to some other motels I’ve stayed at. There is a tennis court behind the indoor pool so there is a lot to keep you occupied if you don’t want to sit in the room and watch tv.
House keeping comes EVERY DAY, which was a big surprise to me for being an extended guest. Our usual experience is once a week house keeping if you are going to be an extended guest. If you put the privacy sign out to let them know that you don’t need their services, at the end of the day before they go home, we’ve gotten a curtsy call asking if everything is still ok or if we remembered a last minute item that we needed them to take care of. That has NEVER happened before.
The kitchenette is stocked with the basics and there is a grocery store at the end of the road and to the left, about ½ a mile or so away as the crow flies.
The only grumble I have is that the bed is too small… its supposed to be a queen, maybe I’ve just had a king at home so long that a queen feels like a twin on steroids but I had a queen for 25 years and this just does NOT feel like a queen.
I think the only way you wouldn’t have a good experience here is if you just happened to get here on a day that the place is full of kids with parents too ignorant to make them mind public manners. It does get trying on the ol nerves when a couple bus loads of kids are here tearing up and down the halls and being idiots in the common areas. Thankfully they usually are only here a day or two and it gets back to the enjoyable visit you expect.

Good points: Nice big rooms, as you expect from Homewood Suites. Good breakfast, nice staff
Bad point: really hard to find. When cab drivers get lost, you know its off. Be careful: there is another hotel with a similar name (homestay? I think) that can be confusing. One of our group was taken there by mistake. There is NOTHING around it even remotely within walking distance. Luckily some of our group had cars.
Bad thing not the hotel’s fault: noisy kids running up and down the hall.
Overall, very good experience.

Update Oct 2012: Promised I would write and update. But I don’t want to make it a new review. I’ll just add to it here. I like this location. It’s close to the airport but away from any main roads. That means the night will be fairly quiet and during this trip it was. The rooms are comfortable and having the separate living and bedrooms is nice.
If you don’t know the layout, when you walk in the front door (to your room), you are on the edge of the kitchen area. For my room, to your immediate right is a closet. Good side for your luggage and coats. Past that on the same side is a full refrigerator. cabinets above and below, sink and stove top. Once out of the kitchen area, there is a small table you can use for dining or whatever. On the opposite wall is a desk for your computer, etc.
Next to the desk in the living room now is a full sofa with end table and coffee table. TV in the corner on a TV stand. There’s a door into the bedroom. In there you have the bed, duh and everything you expect, and to the right is the vanity with larger closet and then bathroom (toilet and tub with a separate door).
The place is clean and neat and the housekeeping does a good job.
They have an excellent breakfast with lots of choices and daily Manager’s welcome meal (I’ll call it) for dinner time. Usually something simple but different each day. All of this on the house.
I don’t know if they have any of the issues I mentioned below anymore, but I didn’t experience anything negative on this trip.
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2÷6÷2011
I’m a fan of all Homewood Suites. This location is pretty good. The lobby is very nice and spacious. The rooms are in good shape. There’s a good amount of parking spaces. Why did it only get 2 Stars from me?
1. Noise: There was some serious foot stomping going on. This place has 3 floors and we were on the 2^nd. I don’t know how people can stomp the way they do. When I try it, it actually takes a lot of effort to pound down on every step. Granted, there much have been a kids convention in town because the place was infested with them.
2. Noise (part 2): The pool is on the first floor and not directly under our room, but when you get a group of 10 – 12 year olds in water at the same time, you are in for a new level of noise. Strangely, the sounds carried through the floor and through a few walls. We’re talking 10 at night.
3. Sense-​ability: Homewood Suites offers free breakfast. Remember those kids I talked about? You got it. Picture going down for breakfast and turning the corner and all you see are 10 – 12 year old girls (mostly) and their moms, all gaggling about. And best of all, STILL IN THEIR PAJAMAS! Are you kidding me? Since when did that become the norm? Do you wear pajamas when you go out to eat? How is this any different?
OK, enough of that. This Homewood Suites on it’s own is a nice stay. Everything is up to standard and the staff does a good job. 2 Stars until the hotel chains add some policy on clothing when dining in a common area.

My hometown crew chose Homewood Suites for out meeting place/​crashing point for one of our semi-​annual reunions while we were all back in town for the holidays. Pretty great for the price, 2 rooms with queen beds and a pull out couch (I’m pretty sure they were queen… but dibs on them went to the couples in the group, leaving the singletons to duke it out for the pull out couch and the cot)… oh and did I mention a fireplace?!?
As Michele D wrote, this hotel isn’t within walking distance of anything else, but there are plenty of options only a short drive away. I had little personal experience with the staff there (except for the friendly front desk guy that greeted me when I walked in) since my friends had arrived before me and already took care of checking in. But, throughout our one night stay, the hotel was more than accommodating… from helping us out when we forgot a corkscrew for our wine to bringing up an extra fold out cot. (We even nearly called down to see if they happened to have a supply of Ace bandages since my friend forgot to bring one for her knee… but decided not to push our luck). One early riser among us made it down for the continental breakfast, but alas, I was not she… oh well, maybe next time.
My only complaint was that the ‘non-​smoking’ room we got somehow reeked upon entering… the smell faded once we were in for a while (probably due to getting used to the smell because every time we left and reentered, it was anew… For the most part though, it was a great stay and I’d definitely stay here again if in the area and in need of a hotel.

When I’m spending more than a few nights in one place, I like a room that has a microwave, fridge, and a little stove (just in case I get a really WILD hair and choose to cook). Rarely use the stove (although when I’ve been TDY I have cooked when tired of eating out), but having the micro and fridge is a necessity. After all, I need a place to store ice cream and beer!
I checked into Homewood on a Sunday afternoon. It was so cold in Warwick (how do those folks do it?), so I was happy to see the free coffee in the dining area (and gotta love those flavored creamers). I was waiting for the rest of my crew to arrive, so I did what I love to do when killing time. Surf the net. For FREEEEEEE. Free, y’all! Not 12.00, but FREE. Nice.
One of my team mates was on his way to the hotel but got lost. I happen to be standing near the front desk and asked the gentleman at the desk what the best way was to guide someone over the phone to the hotel. He took over immediately. He got on my phone and patiently vectored my colleague in.
Later that evening, the same gentleman, Élan, provided a restaurant recommendation for Harbourside Lobstermania. He knew I was serious about eating local food, and he did not disappoint. Élan was very helpful during my week long stay; he puts customers first!
Homewood provides free breakfast in the morning. It includes 2 hot dishes (i.e. eggs & bacon), bread for toast, fruit, cereal, yogurt, a waffle bar, oatmeal, and of course, juice and coffee. Even a healthy eater like me can get mine.
Homewood also provides evening meals with an entrée of some sort and a minimal salad bar. They also serve beer (Natural Light) and wine. I would not recommend the evening meals when there are so many wonderful places within driving distance.
The hotel itself isn’t within walking distance of anything. The staff is pleasant, there is a small gym consisting of treadmills and free weights, and a parking lot of their own (no charge to park).
If you can handle the strong chlorine smell near the elevators, you’ll be ok.
If you’re going to be in town a few days, I would recommend this place to meet your basic needs.