Denny’s

It may not rival Sunday brunches in Newport or elsewhere, but Denny’s usually has a line for breakfast and that’s because they are friendly, reasonably priced and serve good food.

Came here during Black Friday shopping at approximately 4am, assumed it would be busy and everything would be subpar. Was actually impressed with the experience, although it was busy the waitress was extremely attentive, the food was hot, tasted as good as you can expect from a chain breakfast spot, and we never felt rushed.
They are open 24 hours so if you are ever crazy enough to shop overnight, definitely stop by as you may be pleasantly surprised.

I came to this eatery at 6 am on a quiet Sunday morning as we were in need of a break from our drive. My wife and I were greeted by an employee by the name of John. This young man was so bright and cheery on our early morning stop. The service he gave was awesome as he was attentive to our order and my coffee cup. The food was very good and the pancakes were delicious. On my next trip to the New England area I will be sure to stop by again at this Denny’s in Coventry.

Results of the Remedy; For two free meals,
At first I did not want to take advantage of the to free meals offered from Jeffery Eaton, I was turned off and never wanted to eat another pancake again for the rest of my life, But my girlfriend talked me to giving Denny’s another chance she said the Bald Hill Road,
Warwick R.I. Has always been great!!, So we went there this morning, We were seated immediately, and served immediately by April, We knew with in the first 60 with April it would be a great dining experience, and it was from start to finish,
everything went smoothly and seamlessly, while we waited for our food I observed the entire staff working everybody was in a good mood and working in unison, even the cooks were a great team, The Managers didn’t even look stressed,
What I witnessed was is and how a great all American Restaurant use to run, everybody taking pride in their work,
It was a great All American experience!
Thank you, Matthew, Pat Managers, And Great job April !!! we look forward to be served by you next week
Mr, Harris
Response From Corporate Below
Dear Mr. Harris,
Thank you for contacting Denny’s Corporation regarding your recent visit. Your feedback is appreciated and will be used to improve the level of service we provide our guests who dine with us.
I apologize for the delay in service, the cleanliness of the restroom, and the demeanor of the Manager. Your comments have been documented and forwarded to the executive members of our leadership team and the franchise owner.
I understand that this apology will not erase your unpleasant experience. It is my hope that you will give Denny’s another opportunity to serve you.
Please contact me with any questions or concerns.
Sincerely,
Akilah R.
Customer Service Associate
800−733−6697
Remedy of Complaint Below,
My name is Jeffrey Eaton and I am the General Manager for the Denny’s Restaurant you had a bad experience in.
First, let me apologize again for the experience you had in our Coventry location. We pride ourselves on the quality of Food and Service we provide to our guests and clearly fell short during your visit. Please know we take these complaints very serious and are in the process of investigating further.*
*I am hoping you will try us again and enjoy two free breakfasts on us. Simply bring this letter in, present it to the Manager on duty upon your arrival and he/​she will gladly honor this offer. The offer is good for 2 meals and 2 beverages.
If you have any further questions or concerns, I encourage you to call me at 401−827−0321 or our District Manager, Keith Cascio at 860−913−7220.
Again, I apologize and hope to see you again in the near future.
Sincerely
Jeffrey Eaton
Original Complaint Below
Hey Keith and Jeff these matters below need to be addressed,
Here are some items that need to be seriously be addressed, The experience was very unpleasant, and we were entirely dissatisfied !!! :-(
1) Host was not present to greet not just us but anyone at the door, Why??? he was busy rolling silverware and not watching the door.
2) Waited twenty minutes after being seated for the server to serve us. And Caitlin was rude, because she was over whelmed and couldn’t keep up.
3) The rest rooms were filthy, No toilet paper or Paper towels.
4) After placing our order 30 minutes later still no order, We had to chase the waitress down to find out where our order was!!! After Getting her attention and addressing our concern’s our, The order appeared rushed and was delivered under cook, so we had her return it back the kitchen, and it came back under cooked again in fact three times???
5) Finally we asked for the Manger, he did appear at our table, But his demeanor appeared that he really dint have time for us and he really didn’t care to hear what we had to say or address our concerns, Never the less he did and the order still came out under cooked ???
6) The excuse for all of the above is they ran out of Pancake mix ??? This is a breakfast restaurant, and it’s not your first Rodeo!!! LOL That was a poor excuse !!!
Based on my experience, they made the Pancake mix to fast! or over mixed it I’m sure my order wasn’t the only order that was returned
7) The experience was disgusting ??? !!!

So we decided to go here because I woke up wanting French Toast. Got there about 3 pm greeted and seated by 3:05 by Shaina. She was good she paid attention gave us time a delivered the drinks (apple Juice lol) nice and cold! We needed more time for our choice because there was so much on the menus! That’s a good thing lol! It is because the me Fantastic movie came out on Friday Today is Tuesday the 11^th of August. The created like 4 new dishes favoring the movie! That was awesome to see! So I got my French Toast and The American Slam! It was delicious! Yep came out nice and hot and went down very fast lol! They don’t have any flavored coffee so that is a bummer, but it’s all good!!! Shaina is good and is very attentive. Place was semi packed but good delivery was prompt and piping hot! This place has about 85% metal look from the outside with a diner style look on the inside!!! Thumbs up!

Not bad for a decent meal and the servers know what they are doing. my kids like it also

I go there with my kids every few weeks and always enjoy the food and the service. Erin is exceptionally great and always takes care of us. We like everything we’ve tried so far.

I went there for lunch and was told «you must order your burger well done» somehow they forget the famous motto «The CUSTOMER is ALWAYS RIGHT», what gives any restaurant the right to tell the PAYING CUSTOMER to eat what they want you to eat personally I will NEVER eat shoeleather so with that being said I will NEVER eat lunch there

Much better encounter here then the one in Coventry. Friendly prompt staff. clean and great food.

I have never, ever visited a Denny’s before. Truthfully, the major reason I didn’t was the poser — exterior… Not really a retro diner. It’s a new construction building meant to look like a retro diner.
What got me in the door was free kid’s meals on Tuesdays… I have three small mouths to feed and they love to go out to eat. But that always seems to rack up the bill on food that never gets eaten half the time. I figure if you’re going to order kids meals but they’re not going to eat them, what a concept it would be for them to be free.
Don’t get me wrong. I’m not in the habit of wasting food. But if you have kids you know exactly what I’m talking about. They beg to go out to dinner only to leave the dinner that they’ve begged to have sitting on the plate. Usually five to eight dollars later.
Every child under the age of 12 gets a free meal as long as one adult pays at least four dollars for dinner. Thats right. Only one adult dinner.
Is the food outstanding? No. But it is solidly above average. We stick with breakfast for dinner. Kids get the Grand Slam breakfast –Junior of course. I get the eggs with biscuits and sausage gravy with home fries. I love to have my eggs poached. But do yourself a favor and don’t get that here… the poached egg, that is. They can’t poach an egg to save their lives.
And surprisingly, the kids eat their entire meals here. If you can stick with the program and not order a lot of extras, you can walk out of here with a bill less than $ 8 on a Tuesday with one adult dining. Do your server a favor and tip on the full amount that it would be had you paid for the kids meals.
Don’t know if I would come here if I weren’t getting some free grub for the little guys, but its a solid Tuesday night option for me.

If your in the mood for breakfast at any hour of the day then you go to Denny’s. It’s open late night and offers breakfast even at 11 at night. It’s great for those after party places if you have a craving for some breakfast with friends. I went with some friends a while back and we had a great time. To food was perfect greatly priced and a great place for friends to go.

Our waitress was good she was running around all morning. But there was a hair in my meal so they re made it and when I got home there was the same kind of hair in the second one too. Never going back.

I think I might be a terrible person. I must be, based on the service I received at this Denny’s. Our server, whose name I’ve decided to redact from memory, was just two steps shy of being the worst. My friend and I sat down and she came over with a generally unpleasant demeanour. And when she was taking our orders, her demeanour did not change. She took my order with an especially unpleasant affectation. Getting her attention during was not impossible but definitely wasn’t something I wanted to do. The food was good enough, my friend having some pancakes and sausages and me having some other miscellaneous selection that escapes my memory currently (that’s how good enough it was). The atmosphere is very… American. When we sat there, it had that feeling of old school diner fair. And that was only solidified by the almost uniform clientele.
Would I recommend? I guess, yeah, if you are into Denny’s, have some vendetta against IHOP, or refuse to patronise a local diner (which I’d recommend vs. coming to a chain)

Simple put it is what you would expect from a Denny’s. Except for the service, our waitress seemed distracted and did not come by once after the food was brought to ask if we needed anything. Had to ask for a refill for coffee twice since it took her 10min to come back. Pancakes were very good.

Food is always warm! My cousin and i come here all the time for quesidillas and occasionally hush puppies… When the hush puppies get to the table all you hear is «hush «because we are too busy enjoying our 1.99 hush puppies :) So good! Nom nom nom!

Yesterday night seeing how late it was, and the size of the group we decided, hey! Why not Denny’s? Glad we came! Our waiter Bristol was attentive, friendly and remembered our orders without any trouble. Let me remind you, we were a group of 9. Our food was delicious and came out fast. Everyone enjoyed the meals and were full to the point our pants were ready to pop. The Oreo blaster milkshakes are just so creamy, and full of real Icecream and many crushed Oreos! Just drank the whole thing so quickly. Denny’s never will let me down! Things are group got: hamburger w/​French fries, tilapia w/​garlic bread and red skin potatoes, sirloin steak w/​rice, potatoes and garlic bread, the T-​bone steak breakfast comes with the T-​bone steak, eggs, potatoes and bacon, the next meal was a double hamburger (the hamburger was huge, the double was ginormous!) comes with fries, pancakes, French toast breakfast comes with eggs, bacon potatoes and French toast, the next meal was fajitas (can’t recall what kind they were), and then someone got chocolate chip pancakes. And everyone got Oreo blaster milkshakes!!! Food and atmosphere was amazing! Always coming back!!! (Sorry for no pictures couldn’t hold off long enough to take it).

Terribly slow service, side door is being opened and closed flooding the restaurant with freezing cold air. Waitress singing in an annoying fashion. Just a miserable sitting experience.
Good was good but we’ll never return.

Have the most hipsters of hipsters sitting next to us WHICH might of judged my review a little. I really wish you could hear the idiocrcy spewing from this table.
We had to wave down our waitress to get hot sauce… the table next to us had to borrow it from us.
I legitimately just lost about 353 brain cells listening to these morons conversations about white cheese sauce. My god.

Busy place in Sunday’s! They run smoothly and keep it coming! Kudos to the staff and great ham and cheese omelet…“moons over my hammy”
Sat at the «bar» this time…

Best Denny’s east of the Mississippi.
I can see why people might not like this Denny’s. it’s smaller than usual, but the diner décor makes up for it. We went on a busy Saturday morning and the place was hopping. Despite the crowd, we were still greeted with a smile and seated promptly. Our waitress, while not a bundle of fun, was polite and efficient. Even Though we ordered copious amounts of breakfast food, it was out in a flash. The food, well, its Denny’s. Everything was a-​ok. Refills were on the spot, the pace wasn’t rushed, the price was right, and everything ran like clockwork. I can see how it might get dicey in here at late night and the parking kind of sucks when it’s crowded.
These folks do right by the proud Denny’s name!