I love everything about this dealership. We have purchased 2 vehicles from this dealership. The salesman, Mr. Wren, never pushed anything on us and was always happy to talk with us prior to purchasing our vehicles. I had to bring my 2015 Cherokee for a noise. The gentleman in the service department(I think he might be the service manager) was really nice on the phone, squeezed me in first thing in the morning the next day, a Saturday, and greeted me with a HUGE smile. It was an easy and quick fix and he didn’t treat me like a typical chick that doesn’t know anything about cars. We have sent a couple friends to this dealership who live in Bergen County NJ and they have been happy with all of their interactions as well. My husband and I will only buy Jeep or Dodge after being a strictly Chevy family for years, and we will only deal with this dealership. THANKS!!!
Lisa F.
Classificação do local: 4 Sussex, NJ
Great sales service! Thanks for all the help with the purchase of our son’s used car. While we hope not to have to be back anytime soon, it’s good to know we can go to a dealership that treats their customers well!
Tom S.
Classificação do local: 5 Chester, NY
I have purchased four cars from this dealer over the past few years — and service my cars with them. They always treat me well, and always shoot straight with me. The express oil change facility is especially convenient — no appointment needed for maintenance, tires, state inspections, etc. I definitely recommend this dealer.
Joan B.
Classificação do local: 1 Greenwood Lake, NY
I purchased THREE cars for my family in April when this local dealer was slated for closure. Sure they were nice THEN, but once I signed the papers– NO customer service. When I bought the cars, I asked they put new tires on just mine(no problem they said). After a short time of sliding & excessive wear, I found out FROMGOODYEAR that they were used tires swapped from a traded in car at this dealership! One is as old as 2003! They are also the wrong size, but despite all this– the dealer refuses to replace them & even wanted me to pay for ½! Did I not just spend enough $$ on 3 cars there?! The GM– Bill even talked down to me over this, even after I reminded them they had me & my kids driving on unsafe tires all this time just to save themselves a few bucks & now wont fix it??! He said«we are doing well now, especially since all the other dealers closed & we get their business, so you are LUCKY we are even offering you 2 tires!» That is the word for word quote he said– I promise you that. They feel they have no one to answer to so can treat you however they please once you buy the car & the deal is done. They care nothing for safety or customer service at all. I wasnt asking for any more than to have had safe tires on my car, & I was there for them when they needed help to not close & lose their jobs; but they do NOTCARE about anything but selling you a car. They think nothing to put substandard/unsafe equipment on your car to save themselves a dollar & could care less if an accident happens as a result. The dont even care when you confront them with proof & act cocky toward you on top of it! Keep your family safe; STAYAWAY! I am taking them to court & have reported them to the BBB. Go to a dealer that deserves your business and to stay open. I give them ZERO stars.