Salon Emage

I planned my Shenandoah Mountain wedding from Chicago where I live and had to book hair/​makeup stylists without getting a consultation or even meeting in person beforehand. I was, frankly, pretty nervous about this, but Karen’s team (Charla, Sam, and Lisa) definitely came through. They traveled out to our wedding location to provide our services onsite for a very fair price. Other local vendors I spoke to charged a travel fee, had price minimums, and a variety of other specific requirements. Karen sounded shocked when I told her that on our first phone call and confirmed that they don’t do anything like that.
Karen was incredibly responsive to emails and phone calls, which calmed my nerves during the long distance wedding planning. When her team arrived on the wedding day, they quickly and easily got set up and finished all our services with plenty of time to spare. I received compliments on my hair and makeup all night and my girlfriends looked amazing as well.
Thanks Salon Emage!

I feel awful posting this because normally I always give people the benefit of the doubt but I really don’t want anyone to have to go through what I’m going through now. I went in there a week before my wedding to get my brow and lip waxed and a haircut. My hair stylist, Lisa, did a great job and I have no complaints — I would highly recommend her to anyone. The wax is another story. Charla destroyed my upper lip — seriously ripped off patches of skin. I was in so much pain the day of but I really hoped the next day I would wake up and be fine. Wrong. Two days later it still looks like two very bad burns on either side of my mouth (although she claimed that it was «impossible» for this to be a burn) and SO painful still. The skin is red and scaly. As I said previously, normally I would not say anything since this was my first time getting a lip wax and my skin might just be sensitive there but what really bothers me is the salon’s behavior after I called back the next day. They were rude and dismissive when I said it felt and looked like burns, practically insisted I must be on some antibiotic for this to have happened (I am on NOTHING), never apologized or offered a refund, and even though Charla invited me to come back so she could look at it and «diagnose» it, when I walked through the door the receptionist put some ointment in my hands and basically shoved me out the door — probably so other salon customers did not see the damage to my mouth. Now I am frantically applying ointment and trying to get the skin to repair to the point where it can be concealed for the wedding and just praying that it doesn’t scar too bad in the long term. I can forgive that everyone’s skin is different and things like this can happen but the total indifference of the salon afterwards makes me think they didn’t care enough to put the proper measures in place to prevent it in the first place. Please BE CAREFUL if using them before a special event.

I had a great experience here for my wedding hair/​makeup. They also did hair for my wedding party (6 bridesmaids and 2 flower girls) as well as hair and makeup for my mother and mother-​in-​law. I thought everyone looked great and I was particularly thrilled with my hair and makeup. I also found their price to be reasonable considering other quotes I received for wedding hair/​makeup. We came into the salon for services, which was cheaper than if we had hair/​makeup artists come to our hotel or the venue. The salon was very accommodating to some last minute changes (my niece wanted her hair done at the last minute) and they even put out a nice little spread with cheese, crackers and juices.
Charla, the make-​up artist, was over the top accommodating and friendly. I had to reschedule my make-​up trial with Charla due to a family emergency that she needed to tend to. When I requested to come in on a Sunday morning, she had the salon open just for me so that I could have my trial (unbeknownst to me). She was very receptive to the feedback I had about my makeup, and on the day of the wedding my makeup was absolutely flawless. She is incredibly sweet and really makes you feel like a million bucks.
Grace did my hair and I found her to be similarly considerate. I was very unsure how to do my hair and she was great about taking direction from me, while also making suggestions, to come up with a hairstyle that really worked. I didn’t have any issues with my hair style coming apart. I didn’t notice any of the bridesmaids’ hair coming undone, either.
I think this is a perfect spot for wedding hair/​make-​up. I had a great experience working with the salon and I think the staff really made everyone look and feel great.

This was the worst experience in my life! I came here the morning of my wedding and wanted a simple up do that incorporated a braid. The «stylist» if you could even call her that was a high school student! Not only did she do a horrible job and I had to have my bridesmaid redo my hair, they still charged me even though my hair was already falling out of the braid. The hairdo looked nothing like what I asked for! After I got back from my honeymoon I kept having to call and leave messages for the Manager who finally returned my call and said they would refund me. They sent me a check with such tiny writing that I wasn’t able to deposit it and I had to call them back and ask them to send a new check that you could actually read what it said. Worst customer service ever! They have no business charging $ 150 for an updo that is done by an unlicensed high school student!

First time here, came in for just a color root touch up, I ended up getting lowlights as well, to the advise of the stylist. He did an ok job with the color and lowlights, came out way too dark for my taste. After my color was washed out, he grabs the scissors to cut my hair, I told him I didn’t want a haircut this time, in which he replied, I think you need it. After back and forth I stood my ground and said no. As far as the «Styling» part of it, it consisted of blow drying my hair with his fingers, no brush, no flatiron, no curling iron, honestly I could have done that myself at home for free. I guess he was upset that I didn’t agree to the haircut. The price was outrageous for what I got. On another note, the lighting was horrible, I could barely see my color and lowlights when he was done. I definitely won’t be back.

Still very happy with services here. I love the variety of stylists available. Finding the right «fit» for everyone in the family is easy

This Salon is a rip off! I had to go there for an updo and make-​up for a bridal party. I really enjoyed and appreciated how they accommodated everyone and how efficient they were with all the girls and the bride. I did NOT appreciate paying high dollar prices for services that were clearly being given by High School family members. I ended up redoing my hair before the wedding, and frankly braiding my hair better then what i had done there.

I won’t go back, the atmosphere seems like a nice one and facilities professional and nice staff. I went for acrylics, had to get them redone two days later because they were lifting horribly and the top coat had started peeling, and weren’t even. Nice people but wouldn’t recommend for acrylics.

I was in town for a wedding, so the morning-​of, all the bridesmaids/​female family members/​etc assembled here to get fancified. It was a pretty fabulous experience.
Pros:
+ Able to accommodate a LARGE party of reservations.
+ All of the stylists were really, really good at their jobs. Everyone left with makeup and hair looking stunning!
+ Very welcoming of the people who weren’t currently having services done; like I said, we were there for a wedding, so the salon owner set out a huge table with juice, pastries, cheeses, and sweets — all local.
+ Free parking!
+ Conveniently located (only about a mile from the Black Horse Inn, one of the major venues in the area)
+ All of the staff were sweet, funny, engaging, and pleasant to work with. They were even accommodating of our eleventy thousand requests along the lines of «Can you take ONE more picture with my phone? Really, this is the last time, I promise, we just want to get everyone together …»
Cons:
— A little on the pricey side, for such a small town.
— One family member had to cancel, but ended up being charged the full amount for the service. I understand why they do this, but given the size of the party, I’m a little disappointed.
— Several of us wanted to get nails done and made appointments, but were told later the nail technician would be unable to take *anyone* that day. It didn’t even look like anyone was working that station.
Verdict: Recommended :-)

I had a great time getting a facial with my daughter. It was called a 20 minute skin fix and my pores look a lot cleaner. I will go back in 2 weeks for another. I will try the lip renewal as well.

Emage has a treasure in Frank & I’m not sure they know it! And while I’d like to keep him a secret, as I read the reviews, I didn’t see anything about him, so I decided to let the world know. Believe me, I don’t appreciate having to travel 30 miles from Centerville for his services, but they are definitely worth the trip. He’s been doing my hair for more than 20 years when he was located in the Fairfax area. Not only does he take the time to listen to what you want/​hope for, he also takes the time to discuss the options which are best for you. Best of all, he delivers a cut and color that are wonderful! Even as the cut grows out, your hair still holds the shape and looks great. In my opinion, Emage is fortunate to have him. I’ll continue to follow him anywhere! Once you try him, you’ll be like me — spoiled for life!

Not a bad salon but not a great one either. I did encounter a little trouble making the appt. I was put on hold two times in 3 minutes! The staff was a little aloof towards me but I have to say much better than the treatment I received at another local salon (see other reviews). But I never got the feeling I was anything but a minor annoyance for them. The services I received were OK. I think I need to seek out a more customer friendly place in Warrenton. Any suggestions? I would go back if there were no alternatives

I’ve been to Salon Emage a few times mainly for hair and once for facial/​eyebrows. I see Melanee every time and she is fantastic. She doesn’t seem to mind working with longer hair as some other hairstylists do. I always hated getting that look at other places like «please lady, just go away…» I like the sense of teamwork while i’m there. Other stylists come over and give suggestions if needed. I can tell they love doing hair and trying out new things they’ve learned at continuing education lectures.
Charla did my eyebrows and shaped them up nicely. Not too thin which is what I wanted.
I’ve never had an issue with scheduling, wait time or with the front desk. Everyone has been friendly. The salon is well kept. I never see dust bunnies rolling around on the floor. I like how I never hear the employees gossiping or talking poorly about the manager and/​or customers like other places i’ve been. I love Salon Emage.

Very rude staff and poor customer service. The receptionist was rude when I told her I had an appointment that they forgot about; I won’t give them even one star. Messed up my appointment & the services are ain’t that great. My friend got her eye brows waxed and they burned her skin.
Overrated. I don’t recommend it at all. Run the other way!!!

I’ve visited Salon Emage a couple of times for manicures — Sam always does a great job!
A lot of my friends come here regularly for various services — hair, nails, massages, facials, makeup, etc.
Overall, a comfortable environment. I may have to take the recommendation of Dennis T. and try out a facial!

Beautiful facility, helpful/​friendly/​talented staff — it’s all good! I have received haircuts, massages and facials from the Salon Emage team and have been extremely pleased with the services!
As a guy I was a little reserved about getting a facial but Charla Malone does an excellent job — I felt like I had a new face once she was done! Charla is also a makeup artist which my wife Jean has taken advantage of!
Go to Salon Emage — you will not be disappointed, in fact you will be delighted!
Cheers,
Dennis Taylor