Petco

The store part is great and the cashiers are friendly. That’s what gets them the second star. The grooming salon is why I’m giving such a poor rating. I called ahead to schedule my dog’s appointment and asked specifically about the de-​shed treatment ($ 30 for large dogs) and nail trim ($ 10). My father-​in-​law pays $ 40 when he takes his lab and this is what he gets. The girl on the phone confirms I can do that package and schedules my dog. I take her and they’re friendly. The girl asks if we also want them to go ahead and brush her teeth, we say yes. No price is mentioned.
I go to pick my dog up and it is $ 73. A $ 40 bath, $$ 20 de-​shed treatment, and $ 13 breath refresh. I question the girl about the cost of the bath + de-​shed and explain that on the phone I was told it would be $ 40. She said they cannot do a de-​shed without the bath… the description of the de-​shed includes shampooing, drying, and bushing. I explained that to her and she said that’s the way it is. Well alrighty then, I won’t be back.
There is a small, locally-​operated business in Remington (Purple Poodle Pet Salon) that charges $ 60 for everything and I will be using their services from now on. I prefer to support local business anyway, but with what I thought was a $ 20 price difference I went with what I thought was the cheaper option given the expense of the holidays — I will not make that mistake again.
& I didn’t even mention the cost of the breath refresh because I should’ve known they’d offer something without mentioning price. That’s on me for not asking how much it cost. If you use them for the convenience of being in town, just know their prices and online options are not as they seem!

I called on Monday morning and they could fit my dog in for grooming by 1:30. My dog was ready by 4:30 and he looked great! Great value and great haircut!

The only reason they get a star is because I know some of the people that work there and they have good hearts and work hard. Otherwise, Petco is HORRIBLE. This branch is pretty bad though maybe not the worst. Do NOT use the grooming services (Look up Gaila’s Grooming instead) and don’t buy the small animals. By purchasing those small pets you are adding to the problem that is mass production of creatures. If you don’t understand… do some research.

We brought our newly SPCA-​adopted dog to Petco to stock up on treats, a leash, etc and the employees could not have possibly been more helpful and friendly. They took time to answer our questions and offered suggestions for feeding our very thin (formerly a stray) dog.
Chris thrilled our daughters by giving us a couple sample packets to take home, coupons, and the staff provided a congratulatory gift bag of random snacks. Our daughters are so thrilled that their new dog was given so much attention. They also helped one of our daughters find the exact cat treats she was looking for but could not locate.
What a fantastic shopping experience and team at the Warrenton Petco!

This Petco is very clean/​organized and it is not smelly. Seems the animals and products are well taken care of. I have not had to stand in a long line. I have had great customer service experiences as well. When we bought out Leopard Gecko we had a very good coach. Her name was Kelsea. I may be spelling her name wrong but she was so very nice and helpful. So full of information. We took up a lot of her time with questions and she was just a joy to talk too. Our Gecko, Ariel, is so healthy looking and seems to completely enjoy her environment thanks to all the good advice from this Petco employee who obviously cares. Good store. Good staff.

We have taken our Belgian shepherd here twice to be groomed, once we had him clipped short and I had no challenges with the clip, he seemed content enough and when we picked him up the girl at the front had him out with her which made me happy to see because he gets worked up and barks alot when crated and occasionally comes home with a rub on his nose. The second time we only asked for a bath and a sanitary clip because he is prone to anal gland infections due to an allergy and I’m pretty sure they didn’t do the clip on him at all.
For baths this place is fine but if we need to clip him again we will probably try to he Petsmart in Gainesville.

I often go to this Petco, even though the one in Manassas is technically closer. This one is just easier to get to, being just off of 29 in a nice shopping center.
The main reason I go here over Petsmart is because Petco is one of the few places that carries Wellness Core cat food, which my cat needs as part of his special elderly diet.
Overall Petco is similar to Petsmart in general, this one has a nice, friendly staff and is well organized, but sometimes feels a little cramped.