The Learning Experience

I had my daughter here for over two years and the experience had been nothing but great! The owner Anthony always makes time to chat or address any requests. The front desk staff are amazingly nice. I don’t know how they do it, but they remember all the kids names (or at least the names of the kids when I am around). My toddler daughter loves it and thats all matters to me. The teaching staff do a good job and there are always two teachers (or more sometimes) in the classroom.

Not sure if the other reviewers have the right place. The staff here is phenomenal; very caring and concered for our children. The education is top-​notch — highly experienced teachers. The owner is fantastic — so on top of everything that happens, and always there for us. This location is truly like family to us. I’ll be sad when my youngest starts elementary school & we have to leave.

If you are looking for a warm and fuzzy place… a staff that focuses on what the parents would like for their child… and really cares about being connected to their families, then this isn’t the place. I should have left when after a couple of weeks I noticed a serious breakdown in communication between the owner and his staff on the smallest things. They are so focused on process and protocol that they really miss out on connecting with families. The staff is really young… and quite frankly inexperienced. The director does not have interpersonal skills and when I confronted her about an issue I had, she became confrontational and defensive… instead of listening and trying to resolve the issue… in a customer friendly way. The joke of it all… they actually think parents like it there! So many parents dislike it… the only reason parents put up with the incompetent director and owner is because it is the only day care in the area. Stay as far away as possible!!! The owner just cares about making money and less about his reputation as a reputable daycare center. The unfortunate part is that there are a few really nice teachers and caregivers there that are just in the wrong place…

I would not say it is good or bad. Every family has their own expectations about daycare or learning centers. What I can say is that this one was not the right one for us. I had accepted a job at Warren and was desperate on finding a new daycare center for my daughter. She was at another Learning Center at Montvale and we had a wonderful experience with everyone there. They understood our situation as working parents who were devoted to our daughter with whom we spend little time during the weekend. And so they allowed us to get as much information about our daughter’s development and progress at the center as we could. Moving to Warren, we thought that if we kept our daughter at a daycare belonging to the same company, we will alleviate the stress of a new environment and the adjustment would be smoother. Nothing close to what we got from the center. Things that were promised upon signing with them were executed the first couple of weeks and afterward, we had to take time from work to ask them over and over to fulfill their promises. In summary, two months of seeing the behavior of our little one become aggressive, falling victim of biting incidents and hearing all sorts of excuses for their negligence and incompetence we moved our daughter to a better daycare.
p. s. No biting at this other center and my daughter is almost completely potty trained, after 4 months at the new center!