Tail Waggers Dog Grooming

Really really wish i could go back in time because it was the biggest mistake in my life talking my 11 month old MALTESE bichon here.
As i entered the place, it didn’t seem too bad, right when you walk in you get greeted you know the hi, how are you usual type of thing. Over the phone i told her my puppy was a maltese/​bichon. When i walked in she said with attitude (like the first review) «You know he’s a bichon right» I as knowing MY dog and have been living with him for 11 months would know what type of dog he is. I let it slide. But after that i knew i should’ve just taken my dog home
After all that, she nicely asked what kind of haircut you would like. I said I just want you to CUT half the amount he has. Then we left.
Three in a half hours later she calls and says he’s ready. We come. I see my dog SHAVED! he has absolutely no hair whereas you can see his pink meat! I didn’t notice this until i was in the car. She didn’t even tell me the reason for this!
Please please please don’t take your pet here you will not be pleased at all. I didn’t want my dog to be shaved and now I’m balling my eyes out because of how ridiculous he looks. I still cant believe she did that

I did not like this place. I took my not even 6 month old pit bull pup here. He was fussy but I thought she had no animal skills whatsoever. I believe after how this woman mad handled my dog and screamed in his face in front of me; that she was the cause of my dog being petrified of nails trims. She also literally told me I had a lawsuit on my hands!!! I could not believe the nerve of this woman telling me my baby was going to be a monster. He has since become well behaved, loving, one year old. Save for nail trims he is amazing. This woman is evil especially after reading the other review.

The first couple times I took my dog here, I was pleased. She did a very neat job of grooming him, followed the picture I left as a reference very well, and the environment seemed to not be too chaotic. (You know how at some groomers, there’s lots of dogs barking and spazzing out.)
Then, I got a little bit of attitude. Like when I told her to leave the fur around his paws and «ankles» long, and she said, «Oh, so he can track in more mud for you?»
Then there was the last time I took him in. He had some matts, which I called her attention to. In light of that, I asked that she shave him down, but leave the fur around his face and paws long. She said «We’ll see. He’ll probably have too many matts for that.» I knew he didn’t have matts in the areas I wanted left long, but I ran my fingers through those areas and said there were no matts, so please leave those portions long. I even brought in a picture of him (again) with the exact haircut I wanted and left it with her for a reference.
I came back to get him, almost 5 hours later (Everyone else whose ever groomed him only takes about 2 – 2.5 hours is all. Heck, every other time I took him there, it only took 2.5 hours). Of course, as I feared, he was COMPLETELY shaved down. I asked why, and she said, with attitude, that he just had too many matts. As I stated, I checked, and am 100% certain he did not. So, I don’t know if this was just laziness on her part, or if she was trying to dole out some sort of little «punishment» to me for allowing my dog to get matted up. Doesn’t really matter. Either way, I doubt I’ll be back.

I have been to tail waggers a few times and everytime I left thought to myself WOW they give me a creep and just had a weird feeling about the place! The first time I was. there she cut my dogs private parts too short and gave him razor burn… which lead me to have tll purchase a cone. My last experience justified that strange feeling! There was a dog that had just been dropped off and. when the owner left the dog kept crying and then I suggested amuzzle on my animal to be on the safe side in turn made the woman that is there to slam her note pad down and huff and puff. I did NOT feel comfortable leaving my dog there and neither should you! She is also very impersonal because she didn’t know my dogs name or anything about him and this was the 4^th time he was there. I wanted to give them no stars but I don’t think it would allow me to.