How do I start? This place was probably state of the art when disco reigned supreme. Sure, to each his own, but I don’t expect to walk into a store and it to be run down, dingy and in serious need of updating. Then there’s the hours. 4pm is as late are you are ever open? Here’s a little business hint. Only the unemployed can get to your store during your operating hours, and since your prices are 20% higher than anyone else, they can’t afford your merchandise. Oh yeah, and customer service isn’t where you get customers to do everything even to the point of acknowledgement. How are you still in business?