Rizzo Sanitation

good job fast service glad I used them I would use them again

Because of the careless, haphazard, and inefficient ways Rizzo staff work, trash gored flying all over. My back yard looks like a landfill!!! Not only are they inept, they are reckless. Due to them throwing trash around cans around, both of our have huge cracks down the side of them and will have to be replaced. I’m contacting Canton Township (they have a contract with Rizzo) to file a complaint and will be urging others to do the same. Absolutely disgusting!

This company is much better than the company that use to service my neighborhood. Every Tuesday morning the truck is out front picking up the trash before I go to work. They never block my driveway with garbage cans like the previous sanitation company, thank God the city switched to Rizzo!

Rizzo is now doing the trash pick up in Highland Township where I live. I lead the neighborhood on the most trash for pickup. I am very happy with the job they are doing. Our service is great!

Rizzo is the worst. They are rude and unprofessional. Unfortunately they are contracted by the City of Royal Oak. I had my brand new F150 legally parked at a meter on W 6^th St. The property I was parked in front of had cans in their driveway. When I went back to my car 1 hour later, all the cans were surrounding my vehicle and all the paint was scratched. I had to move all 7 cans back to the sidewalk just so I could leave the space as they were against the front bumper, back bumper and passenger side. And for whatever reason, they pushed in my mirror on the drivers side by hand… which does not push in by hand. It is all electronic. Had to waste half of a work day to sit on the phone and get a supervisor out to deal with this. I don’t care if its a brand new truck or a 50 year old junker. You don’t treat peoples property that way. So they end result was go get your vehicle washed and let us know if there is any damage. WHAT?! This behavior is acceptable?! Little do they know I own 12 properties in Royal Oak and I use them for trash removal. Not anymore.

Not a fan. The crew is reckless and has no regard for peoples property. They threw one of my cans down so hard that it split down the middle and they just kept on going. Also there was one time when I watched them empty the can and then just throw it back at my mailbox. When I yelled at him as he drove down the street he just shot me a dirty look and kept going.
Recently we had a few extra bags that would not fit in our cans that we set next to them. They refused to take them because they were not in cans. Also there were some shoe boxes that they didn’t take because they weren’t broken down. Really? I can understand if it was a normal size box, but it was a little shoe box!
I called to make my concerns known and they were super unprofessional. They made no effort to try and resolve my issues let alone even listen to them. In fact before I could even finish talking the lady rudely thanked me for calling and then just hung up.
The only reason I am giving them two stars instead of one is because when I got home from work that day the stuff they didn’t initially take was gone. I am not sure if they came back after we called and complained or another truck of some kind came through. Either way I was happy to see it had been picked up.