Petco

I went here to get some cat food for urinary health that isn’t sold at Walmart or Meijer. It wasn’t on the selves but an employee went to the back and got it for me. She was very nice and helpful. On the way out I had some questions about the grooming services. The lady there was also really nice and answered all my silly questions about nail trimming and the ties they use to keep the dog in place. I’ve never had a bad experience at Petco. My only complaint is it can be a little pricey.

Petco In Warren Has Very Very Poor Grooming Service I Took My Girls In For A Wash And Cut I Let The Staff Know Not To Cut Their Top Off I Love Their Ponytails When We Picked Them Up All Three Girls Looked Like Boys No Ponytails And The Manager Of Grooming Said She Miss Understood And What Do You Want Me To Do She Said She Would Give Me Ten ($ 10.00) Back Really Is This A Joke I Wanted A Full Refund Then The Grooming Manager Told Me We Can’t Come Back Again If I Want A Refund I Said It’s Your Error Not Mine The Staff Is Never Happy And Very Unfriendly So With That I Won’t Be Losing A Thing There Are Truly Much Better Amazing Groomers All Over Michigan Poor Service Poor Skills Poor People Persons Pet Smart Is Much Much Better Than Petco…

I got my tiny cute parakeet from this Petco. Since then he has been my best friend for 12 years. I am so thankful to this Petco Warren store.

First time at this location. My dog looks as good as expected. Job well done! Sam in grooming was very nice over the phone and in person. Abby (my dog) was in good hands! :)

Pros: clean, usually has what I need, helpful staff
Cons: stalkery staff, usually out of small/​medium items for dogs, cart situation between sliding glass doors, pricey
I always go to this Petco because it’s close by. I usually always get asked by at least one staff member if I could be helped.
The products here are always significantly more expensive than Pet Supplies Plus. I usually have a hard time finding small/​medium items for my dog (sending me elsewhere…). The carts between the sliding glass doors are always a mess and it makes me worry about those who are handicapped attempting to get into the store.
My biggest complaint about this Petco is the bored, stalkery staff. Usually I get at least 2+ staff members asking if I could use any help, which is nice, however they all seem to think I have the time to stop and talk to them for 10 minutes about my pets. If their managers are asking them to do this, I advise they stop because it is incredibly annoying. I’m an in-​and-​out kind of lady.
However, I had the worst experience today. I had to get some cat food and went up to the store. Unfortunately, I need to describe what I was wearing to make the entry clear. I was wearing shorts (long ones), and a baggy silk top that is open in the back. I was not wearing a bra because of my horrible sunburn. I had 4+ staff members stop me asking if I needed help. One of them for some reason decided to follow me through a couple aisles asking if I needed help, while, obviously, staring at my effing tits. Then he unfortunately was my cashier. Like, seriously bro, they’re boobs and I look like a lobster. Anyways, beware of the lonely men who work at Petco.

It’s a nice place but the two times I have been to this one it seems hard to find some one to wait on me. Not only is the cat food cheap but they do greet me with a smile every time I walk in but it quickly changes 5 minutes later when I’m ready to get out of there with my cat food. There was multiple employees that clearly saw me but didn’t take the time to ring me up. I have worked in customer service for most of my adult life and I know that this is unacceptable. I give it a 3 because they are very friendly when I walk in and help when I’m looking for something but it becomes hard to find folks when I want to pay and get out of there. The first time in the store I let it slide because I understand that things like this happen some times but 2 times I come in consecutively means that this is the usual behavior.

Pretty quiet and clean Petco. Good variety of food, treats and toys.
Had a good selection of clearance toys for cats and dogs.
Convenient, easy to access location. Lots of parking.
Lightly staffed but cashier was at the front ready for us when it was time to check out.

Not my first choice in pet stores (or Petco locations) but it’s close to our home and convenient to other shopping since it’s in the same strip as Target/​Kroger. Prices aren’t always competitive on food but they carry the food our dogs like at a decent price. I work professionally with dogs (and was a former long time associate of competitor PetSmart) so I am familiar with dog related supplies, food and merchandise so I am generally underwhelmed when it comes to the selection in this particular store. Not sure if it’s the fault of the corporation or size of this location, it just doesn’t seem stocked or laid out very well. Toy selection is somewhat limited, food selection is good but crammed together and on more than one occasion I have seen ripped bags left on the shelves. Big no no. Groomers are good – go see Teresa. I used to work with her and I know she cares for her customers. My only other huge complaint about this store and I do believe this is more corporate than the store itself is the training area. They need to have a training room like PetSmart. Shopping in that particular area while training is being conducted is next to impossible and it’s too close to the front door. Decent store for basic needs and the associates are very friendly.

Store is always staffed but there are never any cashiers

Bought an Anole for my son and had some issues with the little critter. He wasn’t eating and his foot fell off so we decided to return him and exchange the little guy for something that required less maitence, a Hermit Crab. When we came to return the Anole the manager was giving us excuses at first about his condition but quickly became more cooperative and let us do the exchange we wanted. The guy that helped us pick out a hermit crab was very polite and helpful, I wish I could remember his name but I’ve always had trouble with names.

The grooming salon does absolutely fabulous work and I wouldn’t take my pets anywhere else! They are kind and honest individuals and I trust all of the girls there

Great selection of pet food, toys, and accessories. Nice big location. This Petco is kept clean & well stocked.
One nice thing is that every time we go in there, we always seem to get deals on the products we’re looking for.