iCracked Professional iPhone, iPod and iPad Repair

I have used iCracked services twice this year and I was impressed both times. I found the process of scheduling an appointment to meet my technician stress free. After we set up a time that was mutually agreeable — we met at a local coffee house and my iPhone screen was repaired in under a half an hour. Shakril is a nice man who completed the job very professionally and courteously. The customer service and support at iCracked is top notch. I 100% recommend them and Shakil for any iStuff needs.

They are no longer in business in the Warren Michigan area. I waited two days to get a response from the company website. Look for another place to fix your phone!

Waseem was a half hour late, and when he arrived he did not have the correct type of screen for my phone. When I asked to reschedule, he clearly could not care less and, and ultimately did not reschedule for a future day. It was so incredibly off-​putting. I am so glad I did not give this man my money, but I am very annoyed that I made an appointment, confirmed the type of phone I have, and the time we were meeting, and he managed to mess up literally everything about his job. Don’t bother.

I called Shakil and was in a bind, as I dropped my phone and cracked the screen right before having to leave town. He immediately responded and within 30 minutes came to my house, 15 minutes later my phone was better than new. The cost was less than quoted by shops that wanted me to leave my phone for a day! Service was great, price was great and his professionalism outstanding. I will recommend him to anyone and would certainly send any future business his way. Thank you Shakil!!!

My daughter destroyed her iPhone 5s screen (dropped it face down on ceramic tile) ! I found Icracked when I googled iPhone repair, I called and Shakil answered back within 10 minutes ! For 2 days we were busy so he agreed to meet us on a Sunday at a local coffee shop ! He had her phone repaired in less than 30 minutes ! He’s kind, pleasant & very nice to talk to in general ! I WILL be recommending Icracked to family & friends in the future ! Shakil made the entire experience less stressful … I’m impressed !!! He was so friendly too !

Shakil was a very pleasant young man who knows what he is doing. The charge was $ 110 for a total screen replacement. The service comes with a lifetime warranty, and they install a screen protector made from tempered glass. The repair took less than 20 minutes and we had a nice conversation about his studies while we were watching him repair the phone @ our local Starbucks.
There are cheaper options available, you can find a bunch on Craigslist, however iCracked guarantees the parts and work, and that is something you are rolling the dice on if you go with a cheaper option. I would highly recommend Shakil if you have any problems with your iPhone or iPad.

I used the service this evening. What a joy! I met the tech at the local Starbucks and he replaced my iPhone 5S screen right there in front of me. I felt secure knowing my corporate phone was never out of my sight and all my data was secured! Great service and screen is better than ever as it comes with a built in screen protector. Good price, great service and awesome turnaround time! it all took less than a half hour. Shakil was terrific!

Fantastic. Like other reviews… quick, professional and did a great job. And they came to me!!!

They were great! I filled out the inquiry form on the website and immediately had Donald contact me. He was super friendly and super helpful. We met at a coffee shop the same day and he repaired my screen within an hour. He was beyond helpful and went out of his way to show me what he was doing and explain it all. He was meticulous, which the OCD person inside me totally appreciates! I would definitely recommend this company!

These guys are great, professional, and friendly! Fixed my cracked iPad mini screen for $ 100 less than apple would charge! Works great!

Dropped my phone down a flight of stairs and the screen shattered! Within the hour I met Shakil and he fixed my phone in 20 minutes at a very reasonable price. Highly recommended!!!

So I was throwing down salt this winter and got some residue in my headphone jack on my iPhone 5. My phone bugged and was stuck thinking headphones were plugged in and I couldn’t make calls. I found I cracked through Google and gave Shakil a call.
Shakil went out of his way offering advice on all potential hardware and software issues that may be causing the problem. After we spoke on the phone he called me back a few minutes later with some additional information he personally researched about my issue in several online forums.
After trying these methods out My phone finally began working — following Shakils advice. I was able to fix the problem from home without spending a dime. He saved me money from having to repair it and I couldn’t be happier. Thanks!
Shakil Crowdhurdy helped

So I’ve had an iPhone 4 for quite some time now and slowly I noticed the power button losing some of it’s vigor. I would have to push down harder and harder on it each time to make it actually work. Recently though, my power button just gave up and quit working. at all. So, instead of dishing hundreds of dollars out for a new phone, I decided to hit iCracked up to see if they could fix my problem for me.
I talked with Shakil over the phone, and he was very polite and professional. I gave him my broken phone and back came a perfectly functioning power button. I was impressed. It feels so nice pressing that thing and having it actually work perfectly! Almost feels better than when I first got my phone three years ago. Shakil also offered to and replaced my front screen for me, which was nice considering my original screen had gotten some wear and tear from over the years.
Basically, I got great service and great quality. Shakil also checked back with me to see if there were any issues with the repair and to make sure everything else was working well too, which it was. If you need any sort of iPhone type repair, I highly recommend getting it done here!

Shakill did a fantastic job of fixing my cracked iPad. It was done quickly and professionally and couldn’t have been more pleased with the customer service,

Shakil was very responsive and went above and beyond for the repair! I would highly recommend him to anyone who needs their phone fixed!