Hoover Urgent Care – Warren

This has to be THE WORST URGENT CARE I have EVER been to!!! First let’s start off while waiting to see the doctor I hear this LOUD NOISE COMING FROM OUTSIDE THE ROOM LOOKS TO SEE ITS THE DOCTOR WATCHING TV WHILE IM WAITING FOR HIM TO COME INTO MY ROOM. Once in my room no examine and only one question asked which was «what are you here for» swollen hand and can’t move my thumb. The idiot reply was oh you slept wrong or maybe it fractured??? How about look at my hand or even freaking touch it! But he did nothing but walked out the room back to his television! So now the medical assistant X-​ray my hand and apologies about the doctor stating that a lot of people feel he’s no help. Now my blood pressure is up! Back to the room to wait I go. So doctor walks in says x ray is fine??? WHAT!!! So that’s all you have to say. So now he adds oh it could be sprain or a pulled… Make the long story short. My hand was sprained as well as puled tendon in betwn my fingers. TERRIBLE URGENT CARE!!! STAY FAR AWAY

Staff are very nice, always clean and you never have to wait a long time. The pharmacy next door have great employees as well and you never have to wait over 10 minutes for your prescription, it’s usually ready by the time you finish checking out from urgent care.

I basically spent $ 60 to have some Doogie Howser doctor tell me I’m being a baby. Why I didn’t just go to one of the two Urgent Cares in my neighborhood is beyond me. Probably because this place had such great reviews, I figured I’d receive better advice than «hot water with lemon and ibuprofen». I’m not trying to get an antibiotic if I don’t need it. Hell, I don’t even like taking ibuprofen unless I REALLY need it, which is like, MAYBE once or a twice a year. I don’t go to the doctors unless I am feeling especially lousy, and I felt lousy enough to haul my sad ass to Warren for what I hoped would be better service than, «Oh yeah, your throat looks irritated, but nothing too crazy», i.e. what are you whining about?
I’ll just stick to my essential oils routine which has more or less kept me out of any doctor’s office for about two years now and I am on ZERO regular medications. Ya’ll can think I’m some sort of new age-​y dip and that’s fine. I’ve been doing pretty well without this kind of overpriced BS.
They get one extra star because I thought the medical assistant that helped me was very nice and professional and not condescending.
They also have other doctors that work out of this office, so this is purely based on my singular experience.

Love this urgent care! Very clean facility with wonderful staff. They took my information as soon as I walked in and I was seen promptly. Their staff was extremely kind and understanding as I am someone who fears needles, swabs, everything. They comforted me and waited until I was ready to proceed. You won’t find compassion like that elsewhere. If you’re looking for an urgent care that is actually urgent and filled with great staff, this is the place to go.

One of the things you do NOT want to be when you’re on your Christmas break is SICK. BUT if you’re unfortunate enough to BE sick then, the next best thing is to find a good urgent care facility to go to that would be patient and compassionate enough to understand your urgent needs.
Such is Hoover Urgent Care. They have only been at this location for a little over two years so the building still «smells» like new and the facility was SPOTLESS as any healthcare facility SHOULD BE. I walked in because of a persistent cough that would not go away for several days already and causing me to lose some sleep at night. I arrived there with several people ahead of me, half of whom have children under 5. I was promptly greeted at the door and my information was taken. True that I have to wait long (about an hour I think) BUT when my name was called, it took me less than 20 minutes to be seen by the doctor and get my prescription written. Dr. Bruce was attentive and the med assistant was business-​like but approachable.
I would like to say I will be back but you really don’t want to say that when it comes to this kind of facility so let me say this: IF I ever need to make a trip to an Urgent Care again (knock on wood), I know where I will be going.

This is a walk in (no appt) urgent care. Very little wait time when I arrived — till I got into an exam room. You need to provide your insurance card + drivers license ID at check-​in.
Techs & Doctor asked through questions & Doc checked me out.
I had a good experience — which was great since you don’t feel like jumping hoops when you are sick.

I had to bring my brother in after work. We had to do a lot of tests. To see what was causing his symptoms. Dr Elliot was very nice and so was the entire nursing staff. It was a small wait to be seen but them we had constant care.

Came in on a Saturday morning with my daughter fearing she had an ear infection. She did, unfortunately, but the staff and the doctor are friendly and professional, the facilities are very clean, and the wait was short. We’ll definitely be back the next time we’re in need of urgent care.

Been here twice now, once with my mother for her pre-​pneumonia and today for myself to find out I have norovirus. A different doc each time but they do a thorough job. They took X-​rays to diagnose the pneumonia for my mom and gave her a prescription to take care of it.
I thought I was having a reaction to a new prescription from my regular doctor, but after talking to Dr. Soni, I realized that I had norovirus. For my nausea Dr. Soni gave me a shot and a prescription. I was upset after being sick for a couple of days and he really set me at ease. I felt that he understood.
They took my Aetna insurance. They don’t take checks, so have cash, credit, or debit and be prepared to pay up front before you are seen. Doctors and staff are very nice and the service was quick both times. I’ll go there again!

Brand new facility, friendly staff. 60.00 office visit for cash paying customers. 20.00 sports physicals.