Blair

Worst company I have EVER dealt with for customer service.
My father died 4 months ago and I cancelled his Blair credit card with 0 balance.
Though I spoke with someone there who said they cancelled and 0 balance, I then got bill after that for annual fee. I called and they said OK send us death certificate and will 0 balance and close card.
Once again got bill for multiple late payments and interest for the credit card annual fee.
They are HORRIBLE.
NEVER get a Blair card.

.. Already contacted the BBB registered a complaint, notified the bank re: to said activity, notified the authorities to protect myself, acquired new credit card to stop Blair from taking more money out of my account, …Blair has so far taken 66.00 $ from my bank account for a $ 19.99 item… shame I had to get a new credit card to stop them… I tried to talk to them to fix it but they informed me they can’t fix or refund because they don’t show that they took the money yet it’s on my bank state, ent and the bank verified such charges from Blair

I wish I had read these bad reviews first before using this company to order over $ 100 in women’s tops for myself. This has got to be the worst company online and I would rate them a no star zero if possible. STAY AWAY! My package so far has been «sitting on the Fed Ex Truck outside their warehouse until it fills up» for one week. This is what the customer service rep told me. Today when I called the company they said their computers were down. They billed my credit card the very next day I ordered the merchandise yet the package has never left the truck yet and I verified this with FedEx today. All they did was create a label, thats it. And the kicker is that they charged me $ 17.99 for shipping charges! Who knows how long it will take to fill up this truck before my package actually gets to travel to me. Sitting there for a week so far while I have already been billed is UNACCEPTABLE. Oh and by the way, I would have posted this review on the
website itself except that they state that they review all comments posted by their customers, so I am sure they would have deleted this which is why I chose Unilocal instead.

Well let me tell u about these people, Don’t buy from this company, Some how they will screw you, I order from them, Then send it back, They say i still owe them they are crazy! How do i owe them, if i send it back? That is just so bad bad, And to make matter even worth they send me to credit collector, It’s a very very bad company,

so blair just awarded my mom the 2015 customer of the year award… even though she passed away last year. i thought i got her off the mailing list completely when i took advantage of their web site’s «live chat» feature and shamed the employee enough into stopping all mailings…
…but i guess this confirms that blair has no shame.

STAY AWAY FROM THIS COMPANY AND THEIR SHITTY CUSTOMER SERVICE!!!
Because my mom is old school and doesn’t know how to use internet ordering, I ordered 2 skirts on her behalf. I initially selected the wrong size but noticed the mistake and edited the cart. I proceeded with the order and was about to check out when I noticed the wrong size was displayed again. I thought it was weird but figured maybe I didn’t hit save or something. So I changed to the right size again and received the «cart updated» message. Lo and behold, upon submitting my order the confirmation email had the wrong size that I’d changed TWICE.
I immediately tried to contact customer service by phone but they are closed weekends (this was early Sunday morning) so I sent an email. Having received no response by early Monday afternoon, I called to have the order fixed. I explained everything that happened to the phone rep and she refused to do anything. She said the order was too far into the shipping process to be changed or cancelled and that my mom would just have to wait to receive the wrong items and send them back for an exchange.
The phone call took place no later than 1 pm on Monday. The skirts did not ship until Saturday. How the holy fuck were they too far into the shipping process to correct the issue that was due to THEIR crummy website? I have never been so pissed off with a company’s customer service. Please avoid Blair and spend your money with a company that appreciates your business!

My wife bought a dress and when it arrived it did not look like the dress in the catalog. She returned the item using the enclosed no postage necessary label. The dress was 22.99 and when my wife checked her credit card statement she noticed that 9.99 was deducted from the refund. When she called she was told that she was charged for return postage on the item. After complaining, the customer service rep agreed to refund the postage charge that one time, how nice! This is a very deceptive practice because most people will assume no postage necessary means just that, not that it will be postponed and taken of your credit due for the return. My wife will not be using this company in the future.

Terrible service. My item was returned by the post office-​I asked for reshipment and there was no record of this! I had to rebuy items and one was not available! What a mess! I kept asking for a supervisor but apparently there was not one to talk with. Buyer beware!

My 88 year old mother has been harassed by this company and their «jewelry club». A monthly program where people sign up for a free piece of jewelry. the fine print reads that they are then going to receive monthly shipments and will be expected to pay with a BLAIR credit card. My mother has no recollection of EVER receiving the jewelry. Yet the monthly bills continued. And interest accumulated to over $ 250! Upon consulting a lawyer we were advised to contact Blair and the separate credit company and tell them we were not paying and why. We did this. However, we apparently couldn’t control the badgering by Blair as I just discovered this woman (88 with memory issues) wrote them a check because they kept bothering her. Shame on you Blair. I challenge you to come to my mother’s home and find one piece of your jewelry.

This is the site of the Blair corporate headquarters and their company store, and being a mail order clothing company, their only retail store.
Blair was one of the world’s first mail order companies having been founded by a gentleman who specialized in selling black raincoats to funeral home directors. Today, it’s a major employer in the Warren area with this store being its local hallmark. The clothing line is wide ranging from sweaters, sport coats, suits, dresses, shoes and etc., and is generally that of «economical» quality and geared toward the middle age or older groups. Indeed for a while they had Pat Boone, if you’re old enough to even remember who he is, for a spokesmen and one of their more faithful customers is reputed to have been Lawrence Welk. However, for what you get, you couldn’t ask for a better value for your dollar; call it a good bang for the buck.
The store is ultra clean with good displays and a most helpful staff. Also one of the better things is that clothing sold here is, since it is located in Pennsylvania, sold free of any state sales tax.

I have used this company many times and have never had a problem until I tried to return a piece of clothing that was too large for a smaller size. They deucted 8.50 from the original price of the clothing and then credited my credit card with the remainder. They then charged me for the new piece of clothing at the regular price. I feel that this is a rip off and there should have been no charge as this was an out an out exchange for the same piece. of clothing except for the size. I will never shop at this store again.