Applebee’s

Not happy with the carside to go service. There are many hotels around here and you think when they have to go service they would put napkins and utensils and condiments in the bag but no. It happened twice in a row and I gave up. The last person to prepare the food was a manager! When I said something to her (i went in after checking the bag this time) she was defensive and rude. I politely told her that this was the second time AND I had to call each time to tell them I was waiting outside. I had just had surgery and worked all day and wasn’t in the mood to go walking around more than I had to. The food itself was ok but nothing on the burger. No condiments, veggies, nothing. :(very disappointed. I’ll stick to the Applebees near my house in Ohio. :)

The service was great! The food was amazing! Try the won ton tacos!!! The quesadilla burger and sweet potato fries were great too!

Definitely hands down the best service I’ve ever had, our waiter, Bobby, was polite, fast, and very easy to talk to. I didn’t want what I first ordered and i told him it was only because it wasn’t what I expected, which is my fault, I knew it would be sweet, but I didn’t know how sweet, it was still great. Either way, with only that, he asked if there was something else I would like, I changed my order, he took the original order off of the bill. He also offered appetizer promotions, always refilled the drinks on time, always nice and friendly, very professional, and the food was amazing. The place was pretty clean for me. All of the workers were enthusiastic and friendly. Best food stop in a very long time, will be a regular whenever i feel like I want Applebee’s. Keep up all of the good work!

I did a call in. First thing I was told is the curbside wasn’t happening. No problem, I don’t mind walking in. When I arrived, several cars were at the curbside and one was being attended to. Hmm? Once inside I asked for my order and was told by a gal that my food was right there waiting. I tried to pay for it but this gal could not accept the money. Another person answered the phone and she was in charge of the order. The other gal was summoned and appeared in about 5 minutes. Great, food+money, done deal, right. Wrong! Tried to pay her and was told to hold on, she had another order going on and took another phone order. Then she was asking others for change… I took back my twenty and left. Never again shall I visit that place.

Foods good. Like the change within Applebee’s.
Customer service and management two thumbs down.

Worst service and food ever! You will wait hours, and your food will still he cold. The wait staff obviously doesn’t want to be here either.

I really enjoyed every bit of meal and although my server was new… he did an outstanding job.

I was waivering on whether to give them a 3 or 4. So, as a rule of thumb that we learned, don’t order takeout here. It’s just not good. And some things cannot be helped. If you order fries, for example, to go, they will be soggier. This is because they are packaged hot and the moisture builds up in the to-​go container. Also, Applebees takeout is SLOW. If they tell you 25 minutes, prepare for 45.
But, my wife and I didn’t know what we wanted to eat the other night, so we went to Applebees. They have a variety of things. I will go back. Their appetizers are 3 for 12. And they don’t limit which appetizers you can put on your ‘sampler’. Well done, that’s what I want to see in a sampler. Let me pick out what I want to eat. So, A+ for that.
I got a Maple Bacon Chicken wrap. And it was delicious. The service was pretty good. I have no complaints for going this past time. So, in a ‘wrap’, don’t do to go services, and you might be pleasantly surprised.

I must first admit that I usually don’t care for these types of dining establishments (Friday’s, Ruby Tuesday’s, Chili’s …) but this Applebees really sucked. The waitress was nice enough, but just wasn’t a very good waitress nor was she attentive. After being seated we were handed off to several people. You never really know who your wait person is. Seemed like we had two or three, plus someone different that brought the food out. The first round of appetizers were pretty good: the spicy shrimp and chicken quesadilas. I then ordered another round of the shrimp and bit into one that was raw. The manager did come over to our table to apologize and she said they would take it off our bill. (I wasn’t going to eat it or pay for it anyways) The drinks were decent but nothing special. I don’t think I’ll ever be dining at any Applebees again. I will stick to my faves like Mon Jin Lau, The Limelight Bar, Tipsy McStaggers…
They definitely need to train their staff on the finer points of waiting on patrons.

About the best Applebee’s experience I’ve had which isn’t saying much. I have not had but maybe 2 good experiences out of many.

They recently remodeled and added options to the menu. All the previous reviewers should come back and give it another shot

I haven’t been to Applebee’s in years. A few greasy steaks made me head for Chili’s. I received a gift certificate and I went back. My goodness, what a surprise. I had one of the best chicken dinners I’ve ever had. I can’t recall the name of the chicken dinner I ordered, but it was marked «new» on the menu and had portebello mushrooms. I loved it. Applebee’s deserves another chance and I’ll be going back to try some of the other dishes. Service was okay. Nothing to complain or cheer about. The coffee was fresh and delicious and servers made sure it was topped off and warmed up for me.

Food was ok. Service not so much. Everyone but 1 person at our table got their food. We were done eating when they finally got their food and asked waiter for a box to take home. Waiter was rude and wouldn’t do anything to accommodate us. Another restaurant we will not be returning too!

Absolutely horrible to say the least. Totally unorganized and rude servers. We sat at 12 pm and got our food over an hour after ordering and they were soups/​salad. Nobody apologized and the server acted like it didn’t happen. Don’t go here if you don’t want to be STRESSED. Definitely don’t go there if you only have an hour for lunch.

Disappointing food, standard service. We went there for lunch, and got the pretzels appetizer, and the half-​salad, half-​entrée lunches. Sandwich had soggy bread, lunchmeat-​from-​Walmart quality meat, and bottled BBQ sauce. Fajita wrap was unseasoned. Onion soup was a salty mess. Worst part was the obscene amount of calories in the lackluster lunch. Yuck, never going back again.

I am not a fan of Applebee’s, but I thought I would give them another chance. We went for evening happy hour (drink specials and half off appetizers –nice) but none of the appetizers were really appealing and the service was appalling. No one greeted us at the door or seated us, so we seated ourselves. And while it was not that crowded it took 15 minutes to get our drinks delivered and we rarely saw our waitress. We felt completely ignored, our ordered got messed up and the service just seemed to have an attitude. This solidified my dislike for this awful chain restaurant.

Waitress was awesome, but he food was not worth the price. I ordered the orange chicken plate and I have had better dishes at Chinese restaurants for half the cost. Nice. The bread of the chicken was not crispy, vegetables were even more less desirable and the only reason we went there in the first place is because it’s close by and we had a gift card. I’m thinking of giving back the gift card to the giver, and saying no thanks.

My friend loves going to Applebee’s but I am always hesitant. The drinks are usually pretty good but I find the food prep to always leave me wondering if it’s cooked to order or microwaved from a carton. I just don’t know.