Three Sons Autobody

Great ownership doing great work. This is a nice family ran business that pays attention to detail. Rest assure your automobile will be repaired the right way. When you are unfortunately in the situation of needing body work to your vehicle these guys are top notch.

Friendly. Prompt. Polite. Professional. My Prius never looked better.

Found them to be kinda rude. Gave me a very unrealistic estimate. Quoted 21hrs of work for just a scratch to be painted. I know I can’t tell him how to do his job but what he quoted was just not realistic.

I love these guys! They treat me like a family member, always joking and smiling! A wait is typical for none essential cases, sometimes more than a month. But they tell you that upfront if you ask. They have been my go to for 12 years now, for everything from dings to saving total losses. I recommend them regularly to friends in the area!

I just got my 2010 Ford Focus back from 3 Sons and they did a fantastic job! I had a minor car accident that required a new side panel and headlight. They gave me a reasonable estimate that was very close to the insurance adjuster. They were recommended by the Watertown Ford repair shop so I knew I was in good hands. I left my car with them on Monday and picked it up on Wednesday morning. The blue paint and the stripes that were repaired were excellent and you wouldn’t even know I had been in an accident! GREAT JOB and I would highly recommend them for auto repairs!

If you check out my other reviews, you will see that it is usually a good experience that prompts me to write a review. Something has to have gone pretty wrong for me to feel strongly enough to write a bad one.
Something went very, very wrong here. Last winter my partner and I each, on separate occasions, tore the corners on our bumper cover. I don’t drive very often, so we’d just taped the one side and let it go for a while. When we decided to drive home for the holidays we knew that we would have to get it fixed. At the beginning of December I called to make an appointment with these folks. The soonest they could get us in was Dec 18^th, but I was assured that it was a simple repair and I’d have the car back before the 22^nd (when we’re making the drive).
Here are the events that occurred when we arrived that morning:
3Sons: Do you have insurance paperwork?
Me: No, I checked online and it looks like it will cost less than my deductible.
3Sons: Did we do an estimate?
Me: No, you just told me to bring it in for the repair.
3Sons: Then you don’t have any idea what it will cost. Let me take a look at it.
–Go outside to car–
3Sons: You need a new bumper.
MyPartner: A new bumper or bumper cover?
3Sons: ARE YOU TRYING TO TELL ME MY BUSINESS? DO YOU THINK YOU KNOW MORE ABOUT THIS THAN ME???
Me: Why are you getting mad? He just wants to clarify what you’re saying.
3Sons: I’VE BEEN DOING THIS FOR YEARS, BUT IF YOU’RE SUCH EXPERTS I DON’T HAVE TO DO THE WORK. DO YOU WANT AN ESTIMATE?
Me: I don’t understand this. We brought the car here because you’ve done work for us before and it was a really good experience.
3Sons: IF YOU THINK YOU KNOW SO MUCH TAKE YOUR CAR. DO YOU WANT AN ESTIMATE OR NOT?
Me: Yes, but I don’t understand why you’re being so mean.
–We go inside. He starts writing the quote. My partner and I share looks saying we’re really upset and want to leave — but we can’t because at this point it’s too late to go anywhere else and the car is not drivable for long distances in the condition its in.–
3Sons: Here’s your quote
Me: That’s in the ballpark of what I would expect to pay, but you’ve been so unpleasant that it makes it hard to ask you to do it.
3Sons: THEN LEAVE. HERE ARE YOU KEYS.
Me: It’s not that simple. We don’t have time to take it anywhere else.
3Sons: HERE ARE YOUR KEYS. IF YOU DON’T WANT US TO DO THE WORK, YOU CAN LEAVE.
Me: I DO want you to do the work, we don’t have a choice.
3Sons: YOU CAN LEAVE. TAKE YOUR KEYS.
Me: I want you to do the work.
3Sons: FINE. IT WILL BE READY TOMORROW AFTERNOON.
We were both so shaken up when we left. I have never been yelled at by a stranger before, much less a stranger who we were going to pay a decent sum of money to.
I will say that when we went to pick up the car we dealt with someone else, Dave, I believe, and it was a totally pleasant experience. And the car looks great.
But be wary if you choose to use them. One of their people has a temperament that suggests that we will someday see him on the news after he’s gone into the place with a semi-​automatic weapon.

Can’t see any reason to take away a star here. I just picked my car up, they did a great job repairing my bumper after some jerk in Brookline backed in to my parked car. Beyond that, they were a «preferred shop» for my insurer (Liberty Mutual) and were great about having my car ready in the promised time (it was done early actually!) and helping arrange my Enterprise pick up. I’d go back for any future repairs… here’s hoping I don’t need any though!
PS– Don’t park behind a 2010 silver Subaru Forester if your in Brookline

Amazing customer service! The two brothers that own it were both extremely nice and helpful. One of the owners even went out of his way to try to help me find a sandblaster, as far as taking my bicycle to a nearby shop for me. Really above and beyond expectations!
My 2006 Mini Cooper got rear-​ended and needed about $ 2000 worth of work done. Three Sons did an incredible job replacing my bumper and matched the paint perfectly. If I did any future service or if anyone I know does, I’ll be sending them to Three Sons!

Although, my car only required a paint job to fix a few scratches, I don’t have any reasons to not give these guys 5 stars! They beat my expectations.
Based on the earlier reviews here, I knew that these guys were really good at what they did. And I have to agree on that. I can’t even tell where the scratches are now. Its as good as new!
But what I didn’t expect was how quickly they got the job done. I was told that it would take about 3 days for the car to be ready. But they fixed it in less than 2 business days. All the paperwork and payment was carried out between my insurance company (Liberty Mutual) and Threesons. All I had to do was drop off my car and then pick it up, literally.
The staff is also very professional and friendly.
Thank you, Threesons!

Just had work on my 2005 Camry there and couldn’t be happier.
I dropped it off at 8PM and went back 6 hours later and the work was completed and they did a beautiful job. They are very professional and friendly to deal with which is important to me.
Highly Recommended! A+++

This place really is as good as it gets!
Dropped off my car on Tuesday and got it back on Friday, after a rear-​end collision. Work was spic n’ span as if nothing happened. I have used other body shops before but these guys did it better in less than half the time and paperwork. Very professional staff with no frills with the service.

Someone hit my car door while I was parked (I could elaborate on this with a great degree of vitriol, but I’ll refrain for the sake of civility and brevity), and like the mysterious Charles O., Liberty Mutual referred me to Three Sons. I had just enough time to check out the one review on Unilocal while on the phone with Liberty, and said yes since I wanted my car fixed ASAP.
I was a bit worried to have picked the «default» option, but Three Sons turned out to be great! They’re a bit terse with service, but they have things under control. They finished the repair exactly when promised, matched the paint perfectly, and fixed a scratch that was on the door at no extra cost. Nice!
Even better, I originally thought I might be held liable, so I told Liberty I’d rather just get a check from them rather than going through some weird billing snafu. Fortunately I wasn’t, but that meant I didn’t have a check on hand when I went to pick up my car. (Pro tip: Three Sons doesn’t take credit cards of any sort.) They let me take my car back right away with a promise to mail them a check! Awesome!
Solid place, solid people, solid repair.