Supercuts

My hair was getting too long and I needed to chop it off. I decided to go one day at lunch. Usually I go somewhere near my house to get a haircut and color that isn’t a cheap chain, but my hair was getting really long and I needed a cut! I made a reservation (online) around 9:00 AM for a haircut at 12:15 PM so I could take care of it at lunch. When I showed up, there was no parking. I had to drive around a bit to look for a spot. Still, I was on time. I walked in and there was no one waiting, just people sitting in chairs. Only 2 women working. I gave them my name and they looked at my reservation and then at me and said «it will be like… 45 minutes, is that OK?» and I said «no, I don’t have that much time.» And left. What is the point of an online reservation system if you can’t accommodate your customers at least within 15 minutes of their scheduled appointment time? I went to the hair cuttery across the street which had bad reviews online but I figured I could get it cut short and if I hated it I could go to my normal place to fix it. Hair Cuttery did a fantastic job, I got a shampoo, cut, and blow dry all for 25 dollars (!!!), there was no wait, and the staff was friendly. If you’re thinking of going to this supercuts, I’d just head across the street and avoid the hassle.

Lina is great. She’s a life saver, while, Diana, totally sucks.
I strongly doubt if Diana understands plain English. I told her a couple of times «cut on the sides but do not touch the front and the top». Yet she did considerable cut on the front and the top.
Diana ruined my hair two times and I’m gonna dispute with my credit card company.

Hi, does anybody know where Michelle went? she was awesome and I miss her!
Please let me know her telephone number if you have it. Thanks

Great place! Unexpectedly awesome! When I think super cuts, I don’t normally think of a place I go to get a great cut and color. However, Jessica has certainly proved that stereotype wrong! Not only did she fix the disaster that another stylist caused (different hair stylist visit), but she gave me exactly what I wanted and truly cared about what I thought about the finished product. Definitely will be going back again. Previously I went to Spa NJoli in Methuen religiously and refused to go anywhere else. Certainly excited to find a closer salon!

I had my hair cut today at Supercuts, Pamela does a fantastic job! My hair was so much curly, she manages to get it in right shape.

I have to say I have been going to this Super Cuts in Waltham for a quite awhile for quick service like brows, bangs, and my husbands cut. The girls there are personable, and the location is Super Easy for our family.
Each time I go, I need to explain how I would like my bangs cut — I leave the rest of my hair long and tied up for the most part. As my bangs frame my face, I think the cut is important. One thing I make very clear is that I do not want them bluntly cut straight across — not many ppl can get away with that look, right? Seems straight forward? (No pun intended). Well, mostly feeling obligated that I can only go to one stylist, i have posted a picture of my recent visit.
Needless to say, our family can not return to a salon that does what they prefer, as opposed to satisfying the client.

Pamela is the best! She’s been cutting my hair for years, and she does a fantastic job! My hair is thick and straight, which means a poorly executed cut will be obvious. Pam always manages to get it right!

Awesome location with friendly employees. I personally go to Diane & she’s awesome! Perfect haircut every time. A lot of people I know go to this location and now I see why :)

When I think Supercuts, I think itll be cheaper than a fancy shmancy salon. I go to supercuts because I just want a trim but don’t want to spend 200 dollars. I like to get a wash, cut and blow dry… shouldn’t be more than 40 dollars, in my opinion. Well this place uped their prices — almost 90 dollars. Plus, I had to ask for my hair to be dried. She was just gonna let me go with soaked hair. Next time I’m just going to go to a fancy salon. I asked if I could buy a few products and they told me if I bought one I had to buy the other… BS. I probably won’t be going back to this place ever.

Pamela’s incredible she does a professional high end cut style and then scalp treatment and wash that sets your mood for the rest of the week and weekend.
I have since brought her 2 new clients who have also felt the same and we will all see her regularly for our haircuts.
If we could we would start the Supercuts Cult of Pamela V as she knows how to cut men’s hair like a barber and stylist.

Meh — there are better options in Waltham.
Two things I want to point out in this review: the service and the staff. I got my haircut from Joan.
Service: I’m a guy that needed a regular haircut. I wanted a close fade on the sides, and showed pictures on my cell phone. I think Joan did an OK job given my hair type (I’ve certainly received much better).
Staff: When you walk in, they immediately want your first and last name to be entered in their computer system (why I’m not sure). I could tell by the atmosphere that these ladies were on high edge (I could also tell by their body habitus, but I’d rather not go there).
At one point, I expressed my opinion that the need for a barber license to cut hair is ridiculous. Another woman (whose name I did not catch), immediately jumped in and argued against me. I believe simply expressing an opinion (in a civilized manner) is not rude, but Joan and the other lady wanted it to like so. Then she said that I shouldn’t argue with someone holding scissors to their head (I kid you not). I should’ve stepped out at this point, but let this be a lesson to me and all of you to not put up with this.
The proper way for them to handle this would’ve been to acknowledge my opinion, disagree with it in a calm manner, and move forward.
In conclusion, skip this place. Main St has barbers on every block who will gladly fight for your business.

I am going to write an update to my previous review. Went back here on a weeknight and had Pam do my hair and she did a great job and was really nice. This contrasts my previous experience of a long wait and a bad cut.
Good to know that there is a good stylist there, but I would be hesitant before letting anyone else cut my hair.

I have gone to this location for years. They always play music, and have a lot of good magazines, and the costs are incredibly affordable. You have to avoid the busy times, such as Thursday night or Saturday, as it is a small place, but you can go wait or get Food at the Starbucks, Friendly’s, or Boston Market next door.
Lisa is the best hair dresser there for women, she is excellent, and can do very sophisticated cuts. She is remarkably good to work at a Supercuts (and I think she did work at a high end salon previously). If you call ahead you can almost always get time with her.

I’ve been going to supercuts since the last 6 years and this is the worst supercuts I have ever been to. I called them at 5:15pm for an appointment and they said they are not free at 6, 6:15 and 6:30 but I can visit them at 7. I went there at exactly 7pm (waited already an hour at home) and I waited again for 45 mins there. They don’t know the definition of appointment. I didn’t have a haircut at all that evening and had worst experience ever.
Just discovered Reflections hair salon near to my apt in waltham for same price and they did a great job with free shampoo.
Don’t go there unless you want to ruin your day.

If you’re looking for the quickest, most inattentive haircut this is the place for you. Bonus points if you like walking into cold weather with sopping wet hair.

DON’T GET YOUR EYEBROWS DONE HERE!
You will get a 3^rd degree burn and have a big red stupid mark on your forehead…
I called the store to complain, they didn’t give a shit!!! F-​U SuperFucks!

Stopped in to get my ends trimmed a while back. The girl who cut my hair was very chatty and pleasant. She recommended a variety of different products I should buy. When she realized I wasn’t going to buy anything the mood and conversation shifted.
I’m guessing they make their money selling stuff and not hair cuts.
For what I needed at the time it worked but it’s not a place I’m going to go back to.

The price to quality ratio can’t be beat. I’ve got an easy, straight cut, so why would I ever pay more?
That being said, the gals here are great. I went in around 8pm on a Friday night, and there were two hairdressers, one doing a color job for a customer. The gals were also nice (she checked the temperature of the water with me for my shampoo three times), quick, and kind. a haircut is something like $ 17. I did a shampoo + 20% tip and walked out for $ 24. my hair is straight, just the way I needed it.
I’ll be back!

I made a last minute appointment for a trim since my normal hairdresser was booked solid and the experience was a lot better than I thought. I showed up for my appointment, waited a few minutes, and my hair dresser definitely knew what she was doing. She listened to what I wanted and followed up with questions and suggestions before starting.
Since I drove with the windows down on the way there, my hair was completely tangled, so she offered me a de-​tangler in fear of hurting my scalp. It was a great appointment and my hair dresser was very professional.
I only wish she had swept the hair around my chair from the appointment before, but I was happy with the $ 17 cut.

Sam cut my long curly and wild hair. Well, my hair is nice if you ask it politely. I hadn’t cut it for 2 years because of previously bad experiences: I usually end up paying for three haircuts by the time it’s right, and it ends up way shorter than I want it. Or I go to a ritzy downtown salon and blow half my paycheck so a girl named Rocco with punky pink stripes in her hair can croon at a mini hedgehog while doing interpretative dance, once every 45 seconds nipping a small lock off my head, and 45 minutes later pronouncing me «fabulous» while dosing me with cheap white wine from Costco.
Sam asked me what I wanted, how long each part needed to be, listened when I told her about my curly front parts and not so curly back parts (as if I were licked by 13 lucky cows at birth), and it took 20 minutes. She even forgave me for not knowing what she meant by «where do you want the end of your wedge?»
I will definitely come again. (Not in 2 years this time).