Hannaford

Unilocal deleted my review, which said this store is overpriced. Unilocal said my review did not provide enough information about my customer experience. Luckily, they kept Janet L.‘s review up, which was clearly more thorough than mine. I quote it in full here:
«Employees are good, prices are good. The Utz chips were on sale.»
Here’s a more detailed review:
The store is pretty overpriced. The employees have, for the most part, been friendly. One time a cashier accused me of mixing/​matching trail mix, i.e., putting different kinds in one bag, I guess with the idea being that it’d be cheaper. So she accused me of stealing. I immediately returned the trail mix at the counter, not because of her false accusation, which was delivered sarcastically and unpleasantly, but because the trail mix turned out to be $ 10. Like I said, overpriced.
The other thing that is not ideal about this place is that I have visited it at all hours, and there are never enough check out lanes open. Ever. It always takes forever to check out.
I hope this was more along the lines of what Unilocal was looking for.
I hate Unilocal

it is the nearest market I can go, so it is perfect for me to grab some grocery after work or when I am tired to go some where else like market

Grocery shopping is one of my favorite activities so it’s rare for me not to enjoy a supermarket. Hannaford is one of the worst grocery chains I have been to. The products they carry are fine but they are WAY overpriced. The same bread I get at star market was $ 2 more at hannaford. I could maybe understand the insane mark up if the store was located in a rich neighborhood but this is waltham! They cannot be serious. I left empty handed not because they didn’t have anything I wanted but because they were ridiculously overpriced. I would drive a few extra minutes to market basket where the deals are good. It’s really 2.5 stars but I’m being generous and rounding up.

Love this supermarket. People are always friendly and nice. Great prices with great selection of foods and produce. Always fresh and plenty in stock. I like the redbox and atm service inside as well. Only wish the customer service dept had an extra employee because many times this line is long and many people use western union which takes up a lot of time. That’s my only gripe but I shop here everyday.

The 4-​Star review is explicitly for the sake of this review getting attention. The overall decency of the store is about a 4, so i guess it’s fair. However, my review concerns their management. While I know most people don’t give two fucks about how a store treats their workers, I do and I want to make it especially clear for others like myself.
Hannafords in general, is a good, quality store. This particular Hannafords however treats their workers horribly. My significant other worked there recently, and thankfully just quit this shitty job. Initially my significant other applied to work hours between 9−5pm part time, when needed. However, after having his job security threatened if he didn’t increase his availability, he agreed to work within the hours of opening to closing. Again, this was after he’d been forcefully coerced to do so by a manager named Alex. So he accepted his disposition and worked the hours he was assigned, an average of 35 hours a week, initially he requested 20, but again they forced his hand, making him work to exhaustion. This was his first job, and I recommended he work their because, like all grocery stores, one naturally learns how to work with a multitude of people, hard headed bosses and diverse peers. We did not anticipate how hard headed THESE bosses would be.
Unfortunately, my significant other missed a shift this past weekend, and was very scared about losing his job, given how he’s been treated up to this point. So, in an attempt to help him speak to higher authority, i vouched to call for him just to start the conversation off and create a comfortable atmosphere. After 45 mins of being on hold, passed through various lines and being hung up on 4 times, I FINALLY reached the man in charge of the Hannafords, a man named John. Initially he was cordial and kind, but soon turned out to be a rather sour man! I explained the situation to him, and explicitly stated I just wanted to act as a median to make the grounds for a comfortable conversation. Instead, John responded with sarcasm and omnipotence stating he held no interests or obligation in talking with me, shutting me down and talking over me like a typical authoritative figure. As a man who represents a rather famous restaurant, you would assume he’d be concerned about his workers, but instead he showed callous interests, demanding only to speak to my significant other, who I said was too nervous to speak with him alone. He also refused a speaker phone call. What would make a manager of a successful supermarket so nervous about talking with a workers significant other? I have no clue.
Now, prior to all this childish nonsense displayed by the manager, there were tons of other issues that impacted my significant other’s work. There’s such a drastic lack of communication amongst the managers and shift leaders that it’s comical. With too many people in charge naturally there comes an increased sense of confusion for line workers, like baggers and cashiers, but the impact this had on all of the employees was tangible. I spoke with 9 employees, two of which were supervisors. Not a single one of them enjoys their job, none of them like their bosses, and all of them expressed great anxiety to move on from Hannafords. On one occasion, my significant other’s check was handed to the wrong worker because they shared a last name, and he received his check open, but fortunately still there.
Finally, when my boyfriend tried requesting shift changes, and working things out so he could work a more manageable job, he was shut down. Today he met with John and likely someone else, and he expressed all of this as a single concern, as well as apologized and tried coming up with a solution to rectify his absence this past weekend. All John did was remind my significant other that despite being coerced, he still agreed to extend his hours, that regardless of what he initially was hired for, he’d made his own bed that he must lay in. I told him to quit, which he did.
This is Unilocal,where people can go to give honest reviews that inform the community about the real services being provided by a company. While we’re mostly consumers who go to Hannafords and similar stores, there are also the workers who serve said stores. Often, these workers take the brunt of confrontations, issues consumers may have, etc, and people often overlook them because they’re the face of the industry. Without these people who work for a minimum wage job, these businesses wouldn’t run!
It is with complete honesty that I say Hannafords brings quality product, but that this particular store treats their workers like shit. With a huge lack of concern for their employees, a neglectful set of ears and completely selfish motives, this Hannafords proves more than disgusting. I do plan on sending a rather professional email to the head of Hannafords if such a thing exist, and explaining exactly what his happening within this particular store. Thanks for reading guys!

I’m ready for the zombie apocalypse.
I’m not kidding, man — I mean it. It’s coming. The end of the world as we know it. And I’m ready to eat flesh and kill anything that moves in order to scavenge my next meal, in the desolate landscape that once was modern civilization. Where did I train, you might ask? Not Fort Hood, not Guantanamo, not the Bronx, but that bloody battlefield where real men cry and only the most vile grocery cart wielding animals survive — the Somerville Market Basket.
Ahh yes, Somerville Market Basket in beautiful downtown Union Squayah — that ancient Greek coliseum of mortal shopping combat. Where only the standards of compassion for fellow shoppers are lower than the prices. And now on center stage, the Rock-​em Sock-​em Dueling Demoulases, clearing the aisles with their greed for Grand-dad’s hard earned riches, and leaving the shelves looking like Baghdad after an ill-​planned military operation.
So grocery shopping options are running thin in the good ol’ Meffa/​Slummahville Metropolitan Area. There’s Shaw’s in Porter Square, for Whole Paycheck prices sans the social responsibility theater, there’s Slop and Shop in Medford for sheer grime and expiration dates from the days of Reaganomics, and… well, Aldi in Wellington Circle smells exactly like what I’m sure the zombie apocalypse will smell like, once it’s well underway. Plus you have to rent a grocery cart.
So I fired up the warp engines in the ol’ 2006 Toyota Enterprise, set the coordinates for Waltham, and decided to explore Hannaford.
Wow. I mean, just wow. A real grocery store. With nice, clean, wide, well stocked aisles. Huge and spacious. Right here on the banks of that dirty water. Beautiful fresh produce, colorful displays of cheeses, salads, and deli meats, and friendly customers and staff to boot. And the prices — $ 1.69 for romaine lettuce, $ 5.99 for a Chi-chi’s frozen Mexican lasagna, $ 7.99 for a bag of Peet’s coffee, $ 0.99 for English muffins, and for my absolute favorite indulgence — Brianna’s Ginger Mandarin dressing — only $ 3.59 (try taking a mortgage out for that elsewhere in this economy). And that’s without the loyalty card mongers singing Every Bite You Eat, I’ll Be Watching You.
I’ll definitely be coming back. Even if it means driving through the Black Hole of Cal – er, I mean Waltham. And the best part is that they even have several non-​automated express checkout lanes (don’t get me started). Of course I didn’t need those, because I bought enough food for the zombie apocalypse.
Like I said, I’m ready :)

I am a loyal Hannaford shopper until the day I die. Growing up in New Hampshire, my family shopped at Hannaford, so when I moved to Boston in 2010 and saw the prices of the Stop N Shops and Star Markets in the city I almost died. We learned there was a Hannaford in Waltham, so every weekend we made the drive from Allston to Waltham for groceries. The difference in price was well worth the trip. Aside from great prices, there are no loyalty or shopper cards. Sales are just sales. The Waltham location can have some strange shoppers, and it can get busy (especially the parking lot) but it’s reasonable and efficient nonetheless.
Hannaford’s meats and seafood are excellent, especially for the price. Their deli meats and cheeses are awesome, and never questionable looking. The place is clean and the food is ALWAYS fresh. They also have an amazing bakery. Their cakes, with the «best crème» frosting are the best kind of cakes, since I hate the sickly sweet icing on most cakes. They have muffins, donuts, cakes, you name it. And everything is delicious.
I’ve been able to turn a few people into Hannaford shoppers simply because Hannaford always carries the best produce and a wide variety of natural and organic foods.

Good prices and not overwhelmingly large like some major supermarkets. I went during the day on a Saturday and I didn’t find that the store couldn’t handle the busyness

Wow, the parking lot and store were crowded and chaotic on a rainy Sunday afternoon.
My boyfriend’s sister in law said the store is expensive in terms of produce, but she, like me, enjoys shopping at ethnic supermarkets where produce is generally cheaper.
That said, I got a large chocolate chip cookie for $ 1.19 and five donut holes for $ 0.20/piece.
The cashier packed all my boyfriend’s sister in law’s stuff in one reusable bag when she had a few with her. I thought the weight could have been better distributed.

Prices aren’t bad, parking is abundant, and there is a great deal of variety here. It’s a typical grocery store, and works well within the Waltham area (given that it’s a quick bus ride from the center of town). Downside? Long lines during peak times (not enough cashiers) and no self-​service check out.

If you are in the Waltham area, Hannaford is a reasonably priced supermarket with a good variety of products and services. The location is well kept and has fresh fruits, vegetables and meat.
My major issue with Hannaford is that I was not impressed with the quality of the seafood and was told that it was frozen. New England is known for its fresh seafood, so why would a chain supermarket sell it frozen???

Hannaford is a great place for you’re everyday needs. Great quality produce, the meats are fresh, and there is a lot of variety of other cuisines. My only complaint is that even though they claim that the seafood is fresh, I was told by the guy working there that it actually comes in frozen. The staff is really helpful. I remember that one time we were looking for some cilantro and the only ones out weren’t that great looking. So I asked the guy if they had fresh ones inside. He took a couple of minutes and got us some fresh ones.
Do expect to spend a little extra on things because the quality is good. The place is kept clean, and there is an ample amount of parking available.

I love this Hannafords for the following reasons:
Great organic section and options
Small shopping carts which I love
Always has the brands I want
Inexpensive
Decent variety of produce
They know how to bag with reusable bags
Convenient location, just minutes from my house
Things I do not like:
Often long lines at cashiers
Small, crowded parking lot
Precut fruit is never ripe/​tasty
I usually supplement my shopping here with a stop at Russo’s, Wilson’s, Whole Foods, or trader joes to get specialty items and better produce. But I can get almost all of my groceries here and have always been impressed by the prices and selection.

We do most of our food shopping here for a few reasons. It’s close to our house and while it’s a little smaller than the nearby Shaws and Stop and Shops it tends to have everything we need. The Natural Foods section is quite good and has a lot of gluten free products at reasonable prices. The produce is consistently cheaper than Shaws and they usually have better looking veggies available, particularly in the summer. The sales don’t tend to be as good as other stores, but you don’t need one of those annoying keychain cards and regular prices are usually lower than regular prices at other stores.
The one thing I really dislike about Hannaford is their deli department. They have Sara Lee and some other cheap-​o national brands, but I miss the Boars Head or Dietz & Watson cold cuts you can get at other stores.

Really cheap groceries! I specially like this place because it is really close to were I live. Meat counter and produce variety are excellent. The supermarket is really clean and tidy. Workers are friendly and helpful.
Also, they sell freshly cooked chicken wings and they are good!

What’s that? Is that the sound of heavenly organ music in the background? Nope, I just walked out of Hannaford’s with a cart full of groceries.
Suburban grocery stores are so. Much. Better. Than urban ones.
The aisles are WIDE! People are generally happy. Selection is relatively vast. It’s a grocery store. The purpose of this review is to let everyone know that this store is CHEAPER THAN SHAWS. For just about everything, especially meat.
So go here instead of Shaws if your stuck in Waltham.

I generally prefer Hannafords to the other Supermarket players in the area and this location is not there best, but its still superior to any other options in the area.
This location has clearly been here a long time and suffers from the fact that the building and parking lot designs are not modern at all. There is a terrible bottleneck in the parking lot as its one way and about a car and a half wide. So people get all caught up trying to get one of the first 20 spaces and end up holding everyone else up when there are literally about 100 empty spaces down another 100 feet. The inside of the store is a little on the cramped and old side, but its still decent.
They have a good selection of produce, a decent deli/​butcher section and an average bakery section. The organic/​health food section is pretty small although they carry all the selections that I like so I’m pretty happy. They are also the only store in the area that carries the tart cherry goji berry juice that I like and have such difficulty finding. I also like that they have now started carrying the brand of organic milk I like in gallon bottles at a price that is almost half that of Star Market. The rest of the store is pretty typical grocery store.
The check out area is where this store can get crappy. They have what appears to be a lot of check outs, but the lines always get long. Also, cashiers tend not to be very friendly and almost always painfully slow.

Hannaford kind of plays like a Wegmans Lite. There’s an impressive prepared foods section (but not too impressive), a well-​stocked deli (but not too well-​stocked), and friendly service (but not too friendly).
I guess what I’m saying is I just want to go to Wegmans.

This grocery store is the close to my apartment and it’s cheap — that being said…
*People/​staff never say «hello, how are you» (or make eye contact… customer service, much?)
*Produce is generally reliable — but check your selection to make sure there aren’t bruises/​is ripe (sometimes the herbs are already past their due date, and fruits are apparently not considered fragile goods)
*Deli people are nice (but I don’t get anything from the deli)
*Prices are competitive… but it’s a marginal sacrifice for quality.
Overall — good for simple needs (canned goods, baking needs, yogurt), but if you’re hosting a party… show your guests you love them, just hope 5miles down the road to Wholefood’s or Trader Joe’s.

Clean grocery store, though it’s a bit of a clustercuddle, and I don’t get the organization.
Plus side, they do have your basic grocery fare and then some. It seemed a little pricey to me, though their generic brand is priced well.
People are a little sketchy, but that’s what makes my heart warm up when I think about Waltham.