Crescent Laundromat

We had two comforters and several sheets and towels to wash. I had such a great experience here. The staff were super friendly. They showed me how to purchase a card, and how to refill. All three big bags of laundry fit into one super washer, and later one dryer! It took me 50 minutes total, and cost me $ 12+$ 2 for the card. A plus feature is that they have wi-​fi! I got there on a Sunday afternoon around 4, and it got pretty busy after 5:30. Most dryers and washers were taken, and their little parking lot was full. But you could still find parking on the street right in front of the laundromat. Overall, it was a great experience.

I have done drop off services at places in Lowell, one place does it for .75/​lb and it has literally given all of my clothes to another customer and when they do get my clothes back to me they use some sort of terrible detergent that smells funny and I dont think they use fabric softner. The other place is $ 1.00/lb and does a good job but doesn’t have pick-​up/​drop-​off. Crescent is $ 1.25/lb I believe and will pick up my laundry during the day and bring it back in the afternoon. There have been sometimes where I forget to call until noon and Eddie will come pick it up and drop it back off before 5:30. I have never had an issue with lost items, whatever they use makes my clothes smell normal and feel soft. Everything is always well organized and folded properly so I can just pull everything out and put it away without sorting it.
This is one of the best most convenient services I have used. My Boss got me into using the service and he also has nothing but great things to say. I use it at least once every week to every other week.

Beware. This laundromat does not allow you to use coins… you have to buy a card, which of course unless you figure out exactly how much you’re going to spend in advance will be worthless at the next place you go. But the real kicker is that you can only use cash, and only bills, to buy a card. So if you are new and arrive with quarters and a credit/​debit card, you’re out of luck. No ATM onsite or very close, which would solve the problem. The owners oh so generously offered to give me cash from my debit card for a $ 3 service charge. Um, no thanks. I love the idea of laundromat a switching to cards, but when hardly anyone does that and you can’t use a card to buy one, it’s just a royal pain in the ass. Won’t come here again.

This place does not deserve more then 1 stars in my opinion.
Yes, the place is somewhat clean but I have been here now on numerous occasions and I can never find a free washer in there. The top load washers are in CONSTANT use by the staff so they can do their wash and fold and I refuse to pay 4 bucks for a front load. Same goes for the dryers they have like 20 dryers and they are in constant use by the staff.
That prepaid card system does not work very well either. First why pay 2 dollars up front to even use the card ?
Also there have been times where I used the card on a washer and it was pretty much eating my funds on there so I had to pay twice for a load.
I brought it up to the woman that works there but she did not want to be bothered.

expensive

Great laundry place. Huge washers and dryers. Clean!
This may be silly but I came specifically because Unilocal said they have wifi (I have tons of work to do and was in search of a place that I could do both) and they don’t have any internet. Ir if they do the women doesn’t know what their account is under or the password

This place is very clean and the employees are extremely friendly and helpful. Much thanks especially to Maleni (unsure of spelling) for her contributions to my experience, she is very patient and helpful to someone like myself who isn’t familiar with laundromat procedures. Today was my first visit and I have no reason to go to any other laundromat in the area!

Crescent is clean and there is almost never an issue finding a free washer to use. They have parking next to the building which is convenient.
Doing laundry is never my favorite, but here is really the best option in the Waltham/​West Newton area!
As others have mentioned, you do need to get a card rather than use quarters. My only wish is that I could load money onto it unit my debit or credit card.

After returning from the holiday weekend I was looking for a place to wash my full size comforter since it did not fit in the wash in my apartment building. I am deathly allergic to cats and had to get the pet dander off of it after traveling. My boyfriend and I stopped there Sunday night intending to do it ourselves but the place was packed which wasn’t a surprise for around 4pm. After trying three times with trying to load a card with money and getting error messages we noticed the worker at the front counter and just ended up dropping it off. They charge fees for comforters based on the size. The full size was $ 13 which is a bit pricy but the convenience factor was enough for us. We dropped it off and it was ready the next day. They also do free pickup and drop off as well. I will definitely be using this place again if another opportunity arises.

If you’re in the situation that requires the use of a laundromat, this is the place. Clean, bright and well maintained. Whoever owns and runs this place has their act together.
When I was there, All machines were operating. None appeared to be very old and a number appeared to be nearly brand new, sporting energy star labels.
All did a good job washing and drying my clothes. The washers did such a good job wringing excess water from my clothes prior to their going into the dryers — I did a double take on their cleanliness. They were clean.
Prices are reasonable.
So you don’t have to sling quarters around, they use a debit card system for all machines. You can get the card there. You still need cash, however, to put credit on the card.
After doing my laundry there over the last number of months, BE AWARE THAT THEIR DEBIT CARD PAYMENT SYSTEM IS NOT 100% RELIABLE. My card usually worked — but sometimes not. I’ve run into situations (3 times now — to the tune of $ 40+) where the balance on my debit card got wiped away some reason. They apparently have no way of tracking balances on these cards. If this happens to you, you’re then placed in the unpleasant situation of arguing with them about the balance that was on your card — and it’s usually your word against theirs. They do try to be accommodating, however, but the language barrier makes it more difficult to get explain the problem.
Other than allowing the use of credit cards instead of their debit card system, my only suggestion is to keep a minimal balance on your debit card. It defeats the purpose of their debit card system, but until they can improve the system they have — or permit the use of credit cards, it’s probably the only solution.
That all said, Crescent is still the best coin laundry option in the area.

Crescent is a large, clean laundromat located near Moody Street. Almost all of the machines are newer Huebsch models, and they have a large selection of smaller washers, as well as the bigger 30 pound and 60 pound machines (which are popular). There are even two 80 pound machines!
Smart cards are used for payment here, so there’s no need to bring all those quarters. If you’re new, you’ll be issued a card onto which value can be added through one of several automated kiosks.
Adding time to the dryers is a bit finicky. The default is 8 minutes for a quarter. Sometimes pressing start again adds time, sometimes you have to pull the card and try again.
There’s a clean, spacious restroom, arcade games, and two vending machines. There’s also a small parking lot adjacent to the building. And, you can walk to Moody Street if you’re bored!
The crew here keeps the place spotless, and they’re very nice and helpful.

Quite expensive. They make up the «free pick up and drop off» with their prices… on a side note when I got my stuff back there were things missing, when I called they said sry there are no more bags with your name on it, and the managers not here till tommorow morning” so I figured if I waited that long my stuff would be gone. So i rode My bike down. And asked to see where they kept the folded laundry they brought me and i found my memory foam bath mats in four different orders… and I’m still almost positive that I am missing more things. Not going back sorry

I go here every week and have for the past year. Tonight when I picked up my laundry, they guy working there had turned off my drier — everything was still damp and they were closing, so I couldn’t put my clothes in longer. I hope that the management will add some money to my card for the next time I’m in there — I do the same amount of laundry every week and when I pick it up, it’s fresh, hot & dry. Tonight, it’s ice cold and damp.

They have free wifi! Or least they did. Hadn’t worked last several visits.

Similar to other reviewers, Crescent appeared very clean, however I did not actually use their machines because they have a «pay by card» system in place where in order to use the machines, you need to pay $ 2 to obtain a card on which to load funds (the machines don’t accept quarters). Even if I had the $ 2 exact change to use this system, I may have balked at paying the $ 2 just for the privilege of «lending» the owners cash (left on my card). Needless to say, I went elsewhere.

I do appreciate that there is parking here and tons of washers and dryers but after reading the reviews here, I was expecting to be blown away. Maybe I am expecting too much out of a laundrymat.
Pros:
— Free parking. 4 spots on street in front of the store, no meters. 6 – 7 dedicated spots on the side of the building.
— very clean
— 99% of machines work
— reasonable prices
— a lot of machines if varying sizes
— vending machines
— 2 arcade machines
— staff fairly friendly and spoke English
Cons:
— NO WiFi!!! I drove out here from Newton enticed by the review that said there was wifi. I wanted a laundry may where I could get some work done or at least some banking or web browsing but the attendants had no idea what I was talking about. Actually, their English seemed pretty good so they knew but they were puzzled as to why I thought they’d have free wifi
— card machines only take cash (I thought one of the reviews mentioned they bought a laundry card with their credit card) and to get a laundry card you need exactly $ 2 and ironically (to me) it didn’t take quarters
To their credit, I only had a $ 20 on me and they were able to make change for me. But not 100% they’re always able to do that. And if I didn’t have any cash on my I would have had to leave to find one.
— parking is not ample… Adequate, maybe.
— all the TVs were tuned to spanish stations. Yes, I was in the minority, so majority wins. But it’s a drawback if I can’t do wi fi and if the TVs are going to be playing loud enough for me to hear no matter where I sit
— needs more seats.
— bathroom decently clean but could have been cleaner
–one entire folding table taken up by a pile of mop heads they must have cleaned for some one

Very expensive. No free wifi (they used to have this but they must have took the router down). Prepaid laundry cards suck since they break over time and the staff there won’t do anything about it and just say «no» over and over when you ask for your money back (I don’t think they speak english). Would give one star but parking is rather convenient if you do laundry during off hours.

To further the previous reviews, the establishment was very clean. They have a variety of machines dependent on the weight of the load that you intend to wash. The smallest, most economical machines take ~14lbs for $ 2.50/load. I did observe 30lb machines for $ 5/​load. The dryers are very big and you get 27mins for $ 1. The attendants are very friendly and helpful. There is ample parking along the side of the building and it’s fairly convenient to some local bars in case you’d like a refreshment while you wait. Overall, a good experience and I would recommend it to others.

Hi,
I have been using the wash/​dry/​fold service for a few months now and I am still very happy with them. This is the kind of thing you take for granted at home but they do this here as a matter of course. All the linens are bagged together. The bras are clasped. The pants are zippered and buttoned. Tops with buttons are buttoned — not every other button but all of the buttons. I have never gotten back anything that’s been damaged and have never gotten back a mismatched sock! Plus, their turn around time is very fast. For example, I dropped off on Friday morning and asked if I could have it (maybe 50 pounds) on Saturday night and they offered Friday night. You should know that the drop off and pick up process is painless and fast.
Great job!

This is seriously the ONLY place to get your laundry done if you must head to a laundromat.
I’ve been going here for 2 years now since my first review. While I don’t want others knowing about it and ruining it for me, the reviews must be written and updated. This place is fabulous! The machines are clean and well kept and maintained. The staff are friendly, while not all speak English well, they do try!
I also met my new best friend here. I’m not sure why I didn’t really talk to her before, but she’s located in the front corner of the window as you walk in to the right. Her name, the Chillaxor.
For a little bit of cash, you can get some time with her too!
$ 1 = 3 minutes,
$ 5 = 15 minutes,
$ 10 = 30 minutes,
$ 20 = 60 minutes
The Chillaxor makes doing laundry fun and makes the time go by faster. Especially since I’ve mastered down the science of getting all my laundry done within an hour.
Also for those of you that get really really bored while doing laundry, Crescent offers WiFi for those that like to lug their laptops in with them.