Community Opticians

Dr. Paris is super nice and easy to talk to. I work nearby and the appointments are quick and easy.

My wife and I really wanted Community Opticians to be our place to go for glasses. We’ve been loyal customers for over 2 years and both of us got our glasses here. Our interactions with their staff and Dr. Paris were outstanding during our initial visits; however, the way they handled our current situation leaves us highly disappointed as my family wanted to be long-​term customers for them.
About a month ago, I had my glasses adjusted. After I left, I thought my lenses were «smudgy» and didn’t think too much about them. Weeks went by and I still couldn’t get the smudge out and was concerned that my vision was becoming blurring. I got an eye exam done at the military base since I am active duty military and the staff their indicated my vision was fine. It was my lens, which the coating cracked. They advised me to go back to Community Opticians and they said, «These lenses shouldn’t crack, I am sure they will replace them for you.»
I explained to the staff and community opticians of what happened and they said there is only a one year warranty as my lenses are 2 years old. I asked them if there is anything they could do as I anticipated wearing my glasses for more than 2 years, which I think is reasonable. They did not offer any options except that I could re-​purchase lenses from them. Why would I order again from them when their lenses with anti-​reflective coatings crazes every 2 year… It is highly disappointing that their lenses with the anti-​reflective coating can crack so easily and they don’t stand by their product. They just lost long-​term customer (s). I would go somewhere else where they use finer lens products than Community Opt.

Community Opticians was wonderful in helping me select new frames. I didn’t come here for an exam, but I was referred here by a coworker to shop for frames. Community Opticians has a good selection of frames (brand names if you prefer, and less expensive options, too) and their staff was very helpful in suggesting frames and offering their thoughts (I had narrowed it down to 2 pairs by the end, and Meg was great in helping me select the right pair!) The glasses arrived in less than a week, which I was happy to wait for. They called promptly when they arrived, and Jerry helped me adjust the fit. I did have to return the next day to get them adjusted again because they were hurting behind my ears. Wished they had checked that when I picked them up to save me a second trip, but Jerry was happy to adjust them when I showed him where the glasses were bothering me. Friendly, thoughtful service, and happy to wear my new glasses!

The best place I have ever gone for eye care. Dr Paris really takes the time to do her job well and the entire team is great. I moved over two hours away to another state and tried another local provider. The service was terrible and I still can’t see well using my glasses after multiple trips to get them corrected. Coming back to Dr Paris as I’d rather commute four hours and have it done right than deal with the alternative of poor vision.

I agree with all of the positive reviews.
First visit ever. Dr. Paris made me feel comfortable with the eye exam, talked me through the family history and what I can do to keep my eyes healthy.
Kelly helped me pick out frames, after I was obviously floundering. She suggested ones I probably would not have chosen myself. and took the time to make sure they would fit correctly and work for my prescription (progressive lenses — new for me). She explained all of my insurance options, giving me the before and after comparison. (Let’s hear it for insurance!)
Never any pressure to seek out the expensive frames.
In less than a week, my new glasses were ready.
I am one happy customer and glad to be supporting a local business.
(stop by for coffee at More Than Words nearby)

This is a great place to get your glasses adjusted. I am very sensitive when it comes to my glasses. The Dr. was able to adjust my glasses in a few minutes. I highly recommend this place.

I had a great experience here today. I haven’t purchased a new pair of glasses in ages and have been wearing contacts almost exclusively, just wearing a bad pair at night. The customer service was exceptional. I was greeted immediately and was helped try on over a dozen pairs. The staff were warm and kind and really knowledgable. Within ten or fifteen minutes, I had picked out a pair that I am really excited about.
I have a really strong prescription so they helped me choose lenses that would work best for me without being huge and heavy while also keeping my budget in mind.
This is a great shop that I would definitely return to. Overall, I really enjoyed my experience.

A few fun facts about me:
1. I HATE people touching my face
2. I flinch terribly whenever anyone puts anything in my eyes
3. I am a horrible new patient. Nervous, twitchy, the works.
4. I am wildly indecisive.
A few fun facts about Dr. Paris and her practice:
1. She put me at ease immediately, was very gentle and explained everything she was going to do so I wouldn’t be surprised. She’s personable and no-​nonsense all at the same time with a great sense of humor.
2. She didn’t scold me for flinching and was totally understanding
3. Her staff is incredible: helpful, knowledgeable, and it was like I was picking out a new pair of glasses with an old friend and not someone I’d just met. Bonus: I didn’t feel like I was being pushed toward the most expensive frames like I have been at other establishments — they genuinely want to put you in a pair of glasses you will wear and love and take the time to help you find them.
4. Just a great experience over all. Dr. Paris takes her time with each patient to make sure they don’t leave with any outstanding questions or concerns and I really admire that. I feel like she genuinely cares.
I would highly recommend Community Opticians and Dr. Paris — and I would like to thank my fellow Unilocal reviewers for helping me find this gem. Bonus, it’s walking distance from where I live. I’m thrilled to have found this lovely practice and will be recommending them to all of my bespectacled friends.

I am extremely near sighted with astigamatism in both eyes, and also have dry eye and blepharitis. I have a pair of glasses about a year old, another about 4 years old which I rarely wear because they always seemed too strong (although the doctor I got those from insisted they were correct), and a pair about 12 years old that I still wear. Doctor Paris check all the glasses and agreed the 2^nd pair was too strong. Although my current presciption was a bit off, she didn’t think it was enough to require new glasses and didn’t push me to get a new pair.
She examined my eyes and I explained to her that due to neck/​back problems it is very difficult for me to sit forward and still, and look into the machine that checks vision and astigmatism. Her response was Oh, not a problem! She had «old school» glasses that I could wear comfortably which would do the exact same thing! I have been to many eye doctors and have had some actually get mad at me because I have such a hard time sitting forward looking thru that machine. Not one of them ever suggested there was an easier, comfortable way!!! I definitely recommend Dr. Paris!

After being stood up by the idiots at Natick Eye Associates for a second time (and having finally reached my limit with the arsey front desk staff there) I made the switch to Community Opticians and couldn’t be happier with the transition. I now know a lot more about what’s going on with my eyes (no one had ever told me I had astigmatism before, but apparently I do in one eye) and Dr. Stephanie couldn’t have been any nicer or helpful. She explained what she was doing and what she was looking for and made helpful suggestions for my contact issues. I also received prompt, courterous service when I called to schedule (and re-​schedule) the appointment and fast, friendly attention when I arrived. Sayonara LensCrafters, hello Moody Street. Happy to support this local business.

This place is fantastic, and Dr. Stephanie Paris is wonderful. I hate going to the eye doctor and people being near my eyes, but she made the experience completely relaxed. The office itself was quiet, affordable and friendly, and I was in and out in less than a half hour! I will certainly be going back. Thanks!

Wonderful place! They have resolved all of my problems with kindness and concern, and at highly reasonable prices. I’ll never go to a LensCrafters again. Community Opticians is the only worthwhile place to go for specs in Waltham.

Dr. Stephanie Paris is absolutely incredible. She’s able to figure out what is best for my eyes even when I forget to bring my glasses in and wear two week old contacts. She’s remarkably kind and gives clear and meaningful answers to questions. One day I was stuck in terrible traffic and was nearly an hour late for my appointment — her last of the day, she took me in anyway!
I very strongly recommend Community Opticians!

I have had glasses since I’ve been in Kindergarten. I know the drill and the expense of it all. For most of my life I’ve gone to the chain stores-​Pearl vission, Lens Crafters, Cambridge Eye Doctors– The last time I went to get checked and purchased new glasses i went to Cambridge Eye Doctors and had an aweful time. But i was still going to go back this time and now to bring MY kindergarten daughter. They said on the phone they no longer take my type of insurance. So the search was on to find somewhere new. Community Opticians was suggested to me and so I called. The man on the phone was so pleasant and got my daughter in the next day and me in a few days later. When we got there it was a cute sort of mom and pop kind of place. Nice selection of adult and childrens frames. Designer frames as well as non designer that all looked like they may as well be. The doctor is a pleasant man who made my daughter feel at ease and joked around to put me at ease as well. When the doc was finished the man out front helped us pick a frame for my little girl. We picked an addorable frame that was ready in 2 days. My appointment went just as smooth though i was helped by the woman co owner i believe. She was just as fantastic helping me pick out frames. She fitted my daughter talked her through what you need to do with them since it was her first pair. i actually came in under my price range and left with a rockin frame ordered! All in all they have a new customer for life. I would recomend for any one and really great for kids.

I went to see the optometrist as I noticed increased vascularization in my eye. He leered at me suggestively and then laughed at my concerns. I have never been so humiliated in my life. Also, I ordered a pair of glasses that came and due to my prescription, they didn’t look right as they made my face look indented. They made no concessions and I was left with $ 300 glasses I couldn’t wear. This place is HORRIBLE.