Boston Pain Care Center

I wish there was the possibility to give a zero star review on Unilocal.Run, don’t walk away from Boston Pain Care Center.
I followed my doctor there when he relocated his practice about three or four years ago. This ended up being a giant mistake. Initially, I really had high expectations.
Over time I realized that there was absolutely no attention being paid to my medical needs. I would walk in with written documentation of my symptoms, how my pain was responding to treatments and medications, and there was absolutely no acknowledgement that the current treatment plan was not working. When I asked for alternative treatments to the current treatments and prescriptions I have been receiving I was told «those things just won’t work for you.» Mind you, my treatment protocol was over 10 years old. I find it hard to believe you treatment options don’t exist in the Boston area for a well recognize medical condition.
Every time I would indicate the need for a new treatment approach, The discussion was deferred until my next appointment on average about six weeks. It was very evident that there was a «kick the can ahead» approach to responding to patients and their concerns. What kind of pain clinic purposely extends their patient’s pain?!?
Basically I endured frequent painful treatments that were ineffective and my doctor thought there was absolutely nothing wrong with this. As I continue to voice complaints and concerns at my symptoms were getting worse both more frequent and more intense, I was reassigned to a nurse practitioner who actually seemed to listen and make more thoughtful and medical decisions then my physician who is been recognized by Boston magazine as one of the top 100 doctors in Massachusetts.
In one year my out-​of-​pocket costs added up to $ 6000! This place is nothing but a money making mill.
The standard MO @BPCC is to treat every patient like a drug seeking addict. They force you to go through a painful, time consuming and expensive process of proving that you’re not abusing your pain medications. The stress of working with this practice has exacerbated my pain versus helping me in any way shape or form.
I recognize that there is a problem with the overprescribing of opioids but Governor Baker has made it very clear that chronic pain patients should not be subject to the scrutiny and abuses that BPCC applies to its patients. BPCC actually goes above and beyond the standards of care in a bad way, they treat their patients worse than what the Commonwealth of Massachusetts and the Mass Medical Society dictates is the appropriate treatment protocol for chronic pain patients. In this day and age where clinicians are moving towards personalized medicine, this practice has done the the exact opposite and and treats everybody as an abuser.
I’m starting with my first complaint being voiced through Unilocal; my next will be through Mass. Medical Society.
Save yourself any pain by trying to obtain care from BPCC!

I’ve had problems with pain since 2010, I’ve been to the «best» neurologists and specialists in the New England area. None of them could come close to a diagnosis. After many failed attempts my Primary Care doctor referred me to the Boston Pain Center. With a lot of doubt I went in early May 2015, let me tell you after a few minor tests they actually gave me a Diagnosis and a path to fix it!!! You don’t just see a doctor you see a team, very caring team of experts. I might not get rid of all my pain, but I’m on the road to dealing with it and getting some quality of life back. Thank you Boston Pain Clinic for the support I need to make it through this. If you are in pain and feel you’ve hit every road block make an appointment with the Boston Pain Clinic. You’ll be happy you did. Thanks again. 5 stars

Don’t go here unless you have a well defined source of your pain. I found them to be suspicious that I was a «drug seeker» and looking for meds as my nerve pain did not have a clear cause. Despite being subjected to several painful procedures, in the end they kicked me to the curb rather than prescribe pain meds that might actually help. Since then I’ve gone elsewhere and my pain is being managed properly.
I felt that this place exists to make money (privately held) and avoids any patients that might be too much trouble to handle.

Saw them for constant migraines. They didn’t see a 4 mm aneurysm on an MRI. A different doctor read the same scan and saw it, I mentioned it to them. They could not have cared less! They just want to inject me with something else, botox in this case!

This place is amazing! Dr. Keene and his staff have taken great care of me. I was recently diagnosed with a serious pain condition and Dr. Keene has already given me 5 Stellate Ganglion blocks. I had my first Cervical Epidural today. There was one time when the sedation they use wasn’t going in my I. V,. during a block. I brought this up to them during the procedure that I didn’t feel sedated. They stopped what they were doing right away, and re-​inserted my I.V. in another spot to ensure I recieved my sedation so I would be comfortable.
Dr. Keene was the first Dr. out of 12 Doctors that I saw in eight months that listened to me. He is empathetic, genuinely cares about his patients. He even teared up with me a bit when I opened my hand for the first time in 8 months after a block. He is funny and cracks jokes in the surgical room, which I appreciate so much, it lessens the tension and stress. He is a great Dr. whom I can’t say enough about. I cannot express how much I appreciate him and his staff at the Boston Pain Care Center in Waltham, Ma.
I was told many times this was «all in my head» or I was: making it up” by Doctors who didn’t want to deal with me. Come to find out it is a neurological, debillitating pain condition! Dr. Keene recognized this right away in the office the first time I saw him. I had a diagnosis that day.
Without them I would be still seeing Doctors who are egotistical, don’t want to help me or just don’t care. If you have a pain condition and need treatment, I HIGHLY recommend him and his staff. He is the Bomb-​diggity I say!

this place is really experienced with everything they do. they have a sleep study center, physical therapy area, and like a surgical area where they can give you trigger point injections. i like the people and think there nice but i feel like they just want to give me as many medications as possible. i have a hard time taking pills and i take alot. there giving it to me for the benefit of the drug, but i told them from the beginning i would rather have natural remedies. they did find out in my sleep study i have RLS but now im in debt $ 930 just to find out something i knew i already had. it is expensive even with my insurance but they know what there doing, and its for your health so i cant complain.

They diagnosed the problem correctly, which is more than Mass General did, but the treatment by Dr. Dhar was far too conservative. He was so adamant that neurosurgery should be a last resort that he failed to see when that time had come. Another doc there stopped his treatment and sent me to a neurosurgeon. I was on the table almost immediately. Problem solved.

Boston Pain Care Center is one of best run facilities of it’s type.
After almost 2 years of dealing with constant back and neck pain from a previous car accident I was referred here.
All staff including receptionists, nurses, assistants and doctors are extremely pleasant, friendly and welcoming!
I recently had back surgery there which you can imagine made me very nervous! From the moment I walked in everyone explained everything to me from the types of medicine I would be given and how it was given to me to the procedure itself –the entire process was explained to me in full. They sit you down in a semi-​private room with a reclining chair as they go over everything with you before hand. Following the procedure they brought me back to the chair and fed me apple juice and goldfish crackers till I was coherent enough to be driven home :)
I will also be attending Boston Pain Care for my physical therapy which they have on site as well. I am very much looking forward to this (as much as I could at least!)
I would recommend this place to anyone. They seem to understand the pain you are in and are very empathetic to your needs. Doctors were incredibly up to date on procedures and knowledgeable in exactly what I needed within 30 min of my first initial visit.