Baystate Motorcycle

I took my motorcycle here on May 24^th, 2014 for an inspection, rear pegs to be screwed in and a tune up. I got it back on September 12^th, 2014. When I called the first time for a status update I was told that «we haven’t started on it because it’s a project and we want to get to the quick money jobs first.» I knew right then that I was not a valued customer. Since when is an inspection and tune-​up a «project»? That seems bad enough, but wait… When I got it back with a $ 404 bill, it leaked oil out of the exhaust and onto the rear tire — it didn’t leak oil when I brought it there in May. This is a dangerous situation if you want to turn to the left. The prognosis was that «I can’t be held responsible if the rider gets hurt.» WHAT? You just inspected a motorcycle as street worthy. Also, the rear pegs which I purchased in advance and asked to have installed were technically attached to the motorcycle, but on the one side the tightening nut was loose enough that I could remove it with my fingers and on the other side the nut was missing altogether. When I got my bike back my handle bars loose enough that they moved backward when I pulled the throttle. I had to tighten them myself with a standard socket wrench. In conclusion: I am confident that this place exists only because there are no other motorcycle inspection stations anywhere in the vicinity. I won’t be going back there as they overcharged me for crappy (unfinished) work and made me miss an entire riding season while my bike sat in the shop untouched for months.
I advise anyone reading this to also avoid this place. Let’s hold businesses accountable for bad service and poor treatment of customers.

Bay State Motorcycle is a small shop just off of center Waltham that specializes in Harley-​Davidson motorcycles and custom work. I was recommended here by a friend for an inspection, which was handy because they’re open Mon-​Fri and my usual guy is open weekends until summer’s in full swing.
I don’t have a Harley, or even a cruiser of any mark, but they did me solid on the inspection… and didn’t give me sh*t for failing the first time (my blinker connection broke over winter storage somehow)… I just came back after I’d fixed it, he did his checks and processed my paperwork.
Nice ‘n easy… the way it should be. I don’t know how their repair work is, but the shop looked clean and well-​run. Probably worth a stop by if you’re looking for a wrench in or near Watch City.

I picked up my bike (BMW F800R) this morning after a second winter storage season. My bike was clean. TCLOCK’d and ready to ride. Bob performed the inspection, confirmed I had a sticker and the proper paperwork and I was on my way in less than 30 minutes.
When I put my bike into storage in December, Bob recommended a pair of cold weather all weather gloves (gauntlet style) that he had ridden with in sub freezing temperatures. They were waiting for me, too. The size was as we discussed (XL, perfect) and I’ll start using them this coming week.

They are vague on cost estimates and overcharge in the end. They spent two days on my bike for a 15 minute job. I had to keep asking Bob for the cost of repairs and he kept on evading it. I don’t think I“ll be going back.

I recently bought a 98 sportster for 3,600 and brought it to bay state to get new tires and a tune up. I went to pick up my bike, and without consulting me, they did 2,000 dollars worth of work, a lot of which i dont believe was necessary, but Bob assured me, had returned the bike mechanically to show room condition. Anyways I ate the cost, and after my carb went I brought it back, and at the recommendation of the Bob, put an S&S super e carb on my bike. However, they installed the wrong size petcocks or jets or whatever it was and it was running like shit/​lean. Not wanting to limp my bike 50 miles up the road, just so that I could bring my bike to someone who either doesnt know what they are doing, or more likely recognized my lack of mechanical knowledge, and did a poor job installing the carb so I would have to bring my bike back and get more work done, I brought it elsewhere.
So unless you want extensive work done to your bike without consultation, and your aftermarket parts installed incorrectly in a way that can damage your motorcycle, this is the place for you!

Best bike shop around! The owner Bob is the coolest, most knowledgable man there is. I HIGHLY RECOMMEND BAYSTATE MOTORCYCLE! He can fix ANY issue you are having, and won’t charge for unnecessary work.

Went to Baystate to have some auxiliary lights put on my Wide Glide. Not only did they put the lights on perfectly, they went out of their way to use a switch that exactly matched my existing light switch. They custom mounted it exactly on the other side like it was supposed to be there.
Baystate Motorcycle does amazing work, the prices are very reasonable, and I hear they do winter motorcycle storage now. Definitely worth the trip to Waltham.

I went to this place to get a sticker for my bike. Its one of the only places around here to get a motorcycle inspected. I heard from buddies that they don’t look too kindly on non-​Harley riders since that is all they deal with but went anyway.
I rode in there and got some weird looks but they were attentive and helped me out right away when I walked in. They were as polite as I would have expected and didn’t say much but inspected my R6 quickly and were professional.
Not a lot else to it, they did a routine inspections of my «rice-​rocket» and I went on my way. I’d reccomend them to others without hesitation. I’m sure they don’t care for non-​harley people coming in but I was treated well.

Took my bike here for an inspection and was treated as if I was the biggest PITA the guy ever had to deal with. I had hoped it would be a great shop since I live so close and would like to have a place to take my bike to when it needs repairs. I’ll definitely be looking elsewhere.

So professional here at Baystate, the owner knows everything there is to know about Harley’s & beyond. Great prices for impeccable service to your motorcycle & just an overall great experience doing business. They do inspections too .
I would highly reccomend going to Baystate, located right off lexington street in waltham, then turn right into pond street. Its in the industrial parking lot.