Aston Martin of New England & Lotus Motorsports

I love the location — it’s on my way to the office! Once inside, the experience is solid gold, and that’s what I care about.

One of the worst dealers I have ever dealt with in my life
Ive owned over 90 cars and would NEVER buy a car here
They don’t return calls and are completely irresponsible
Steer clear !!!

Always great to me here! I bought my Lotus Elise from these guys, and they have constantly provided supprt for repairs and service. The location IS a bit off for an Aston-​Martin /​Lotus dealership but I think the reality is that the location keeps the window shoppers out (I know plenty of people who would go to exotic dealerships just to sit in the cars with no desire to buy) but is still able to accomodate the intimate shopping experience they provide. Since its not right «on the main street», when you go in to buy a car they greet you at the door, show you all the models, give you no BS prices, and make you FEEL like you’re buying an exotic. If dozens of people were rolling in to gawk at the cars you wouldnt get that kind of service (when I bought my jeep I had to wait almost 30 minutes to get a person to sell me a car… fine if you’re buying a jeep, not so much an AM or Lotus).
As for the comment about their email… I thought they didnt reply to my email once, and then I checked my SPAM folder and strangely their email was there! Sometimes ISPs blacklist businesses as spam, even if they are not. Now that I removed them from my SPAM filter, they email me anytime I have a question (and their phone service is even better!)
It is very likely I’ll be buying my next Exotic through them, especially when Lotus’s next line comes out in a few years…

I’ve purchased three Aston Martins from this dealership, a 2003 Vanquish, a 2006 Vanquish S, and a 2007 Vantage coupe. They are some of the finest individuals I’ve ever met. Their service is second to none, their customer focus is spectacular, and it’s a fun store to hang around. As far as their location, I’ve never had an issue with it and I’ve purchased about $ 600,000 worth of vehicles from them.

How in the HELL is an Aston Martin dealership located HERE — In Waltham? Someone in the development department surely got fired for this geographical screw up.
The showroom windows are horrible, the parking lot is non-​existent, and there’s NEVER any one there. Maybe Aston Martin doesn’t want to sell cars… I don’t know. This is possibly the crappiest street for this type of dealership. Should’ve been a motorcycle dealership instead.
Too bad, because they’re purty cars.

I don’t have $ 200,000 by any means, but if I did I would buy my car here. They let me sit in every car in the place and dream. I was only 18 and they treated me like a real person. I was fairly impressed that they even let me in the door. Kudos to them! Too bad they do a credit check and make you schedule an appointment for a test drive. Maybe next time.