Whole Foods Market Walnut Creek

Rude rude rude people in Bakery department ! So many negative experiences there but the one this week was definitely the worst.
On Monday Jan 25 I calle to order a Birthday Cake for Friday January 29. Frozen theme, which they have in their catalog. Extremely rude and condescending woman (Eleen or something like that?) tells me over the phone that it is too late to order it, they need at least 5 days notice because of the figurine that goes with the design on top of the cake, which they don’t have in stock. I practically beg her to please make the cake and design it as they normally would for that theme, just forget the figurine, and after hearing several «Do you understand what I am saying?» (of course I must be dumb since I have an accent!), she says no way, and tells me to bring a photo of the theme I want and they will hand paint it on top of the cake for an additional $ 30. Frustrated, I hang up and go to San Ramon Wholefoods. Very nice lady takes my order in 5 min, shows me at least 5 figurines that they have in stock, and also informs me that Walnut Creek store borrows these figurines from them all the time when they run out, they just did not care enough about my order to even call & ask! I’ll never ever order from WC Wholefoods again!
Oh and guess what? This Frozen cake design is exactly the same in Safeway and Lunardi’s, and both of them told me they only need a 24 hour notice.

Parking sucks! If the parking lot at this location was bigger, I’d actually come here for lunch. Especially since the salad bar at this location is much better compared to the WF in Lafayette. Other than parking being hell during the lunch rush, I would say this is your typical overpriced Whole Foods, just on the smaller side.
I see that a lot of Unilocalers complain about the service here, luckily I have never experience bad service. I usually come around 7:30pm or 8:00pm to avoid the madness, so maybe that makes a difference?
Shout out to the men that work in the fish department! Easily the most helpful and friendly fish department that I’ve been to. Maybe the night crew is more friendly than the day time?

Even though I’ve been living in Walnut Creek for pretty much a year now, this was the first time for me shopping at this location of Whole Foods. A family friend once bought me a salad from here and it was so wholesome and tasty. I had been wanting to visit this store ever since then. I was just looking to buy some almonds and cashews. I felt a little lost here because it was my first time. One of the guys at the store was quick to help and walked me to the aisle I was looking for.
While I was scanning through the different aisles, I was surprised at the variety of organic pasta they sell here. Even better, they sell brown rice pasta and whole wheat pasta too. Guess who’ll be cooking pasta more often now? ;) A lot of the pasta varieties were of their own product line — the ‘365 Everyday Value brand’. I found these to be cheaper than the other brands. They also had a 10% off on this brand on the day I went. They have the 365 brand of pretty much anything and it’s less expensive than the other brands. I got the 16oz almonds and 16oz cashews of this brand at $ 7.99 each.
Billing was quick. Parking is easy to find at the private lot for the complex.
Will I be here regularly? I’m not so sure. This is out of my budget for weekly groceries. But, when I’m fishing for some health foods or gluten free stuff or their salads of course, I will definitely be here again!

This rating is for Whole foods as a business in general. Ive always had good experiences at this particular location. Why the 3 star review? This store is just filled with over priced junk food. It should be called «Specialty foods». I do like the wide variety of products that you cant find at stores like Safeway and Lucky though.

Parking is really tight in that shopping square, but this Whole Foods location is relatively small and the aisles are so narrow. Oh, and did I mention that it gets crowded very easily?! So it’s hard to get in and out in 10 minutes or less most of the time. The departments are scattered or arranged all over the place.

Probably one of the smallest WFs ever.
Definitely needs a facelift and the bathrooms are in the back of the store, in the employee area, use WITH CAUTION. They are unisex and not in the best condition, I almost thought of gas station quality, but without the stench.
The service is non-​existent. No smiles and apathetic. I always gauge the cs when I do a return, it should be just as friendly as when I am making a purchase and today I returned and bought another $ 60+ of groceries.
Tip for those doing a return, you need to go to Customer Service and NO you cannot bring your groceries along with you for one convenient transaction, YES they did me a HUGE favor by making the exception for me. Sorry your cashier directed me to do this, I had to reload my cart with all my items AND roll it over to you. THANK YOU for not making me go through another trip to the registers. You are TOO kind.
WFs in general needs to step up their game, if you’re going to charge such high prices, you should be fully organic. Especially the hot food area. It’s not cheap and I would throw a couple extra dollars for pesticide free goods.
After the drop in clientele and stock prices, WFs tried to rebrand, which has compromised their quality and is driving away customers who care about how the food is grown and where it’s from. At the volume WFs sells, the organic items should be much cheaper, it’s comparable to my local natural store. I would rather support small business.
I like pure nut milks and you can’t find them here. Check the labels they all have preservatives and additives. If the expiration date is any more than 5 days after purchase, they need to add these ingredients to stabilize.
You’re good in a pinch, but not much better than very vanilla Safeway, GASP.

I stopped by for some cheese on an early Saturday morning. I inquried with the Fromage Expert (or so they think they are) about some Gjetost cheese, in hopes to find it locally. btw: Rainbow Foods in SF carries it. The socalledexpert said I would most likely find it in Safeway because Whole Foods only carries the finest of quailty. What a farce of a place this was. Rather than learning something new (even in my profession I love to learn new things), this guy really thought he was better than that and above any further education.
If you want to treat yourself to something different and expand your cheese vocabulary, I highly recommend this sweet cheese. It’s readily found in Europe and places with a true Fromage Expert at hand. Even at John’s Market in Healdsburg, although they don’t carry it, they know about it.

This was my first time at a whole foods, so I didn’t know what the fuss was all about…
UNTIL I WALKED IN. They have so many different, organic foods. And like a thousand and one takes on the same product (for example, chocolate, hot sauce, and trail mix/​dried fruit.) I know I’m a noob, but they have a cheese tasting bar. How fun. Honestly, they turned me into a cheese appreciator. And I will probably take my cheese choices more seriously. It’s even inspired me to get my own cheese board and cutting utensils.
Their fresh, cooked food is also up for tasting as well. All you have to do is ask! Amazing.
Zombie Apocalypse? No prob, go to whole foods.

The employees here really are people who just fill a position. They don’t care to help out. Once, I called to figure out a situation about a vitamin I bought from their store and didn’t like, and they told me to take it to a DIFFERENT WHOLE FOODS!!!
If that’s not rude and lazy, I don’t know what is.

This is the second time we’ve had a Thanksgiving dinner from Whole Foods, and once again it was absolutely delicious! We had the Diestel precooked turkey, mashed potatoes, stuffing, gravy, mashed maple sweet potatoes, cranberry salsa and rolls. Everything turned out perfectly, and the turkey was especially juicy & moist!
From ordering the meal at the store, to picking it up on Thanksgiving morning, and serving it to my family, it was the best meal we’ve had all year!
Thank you, Whole Foods Walnut Creek, for a memorable meal and awesome experience! Your staff was exceptional!

The worst Whole Foods I’ve ever been to.
We moved here from Chicago about a year and a half ago, where we loved our local Whole Foods. Everyone was attentive, friendly and helpful.
The exact opposite of this place. They are so rude, roll their eyes and make you feel like they’re doing you a favor when asked for assistance and don’t seem to take their job seriously at all.
Here are some real life examples:
1. We ordered a pizza by phone, went to go pick it up and it was nowhere to be found. The pizza guys made no apologies for this mistake and proceeded to put together a pizza from the ones left out for individual sale. Why not suggest you make a new one for us? Good question. When I indicated that I didn’t want the makeshift pie they were throwing together they simply said «Ok» and walked away. Seriously?! We ended up not getting a pizza and went to the customer service department to tell them about this experience. The lady was not interested at all in what we had to say and didn’t even offer an apology.
2. In a separate visit we were at the checkout and noticed about 5 whole foods employees just shooting the breeze while 1 was taking customers. I made eye contact with 2 but they didn’t prompt me to come to their open register so I thought they were closed. After about 5 minutes, I walked over to see if the light was on in one of the lanes of the chatty employees and of course it was. He saw me come over but didn’t say a word. I asked if he was open and he reluctantly said «Yeah». What superb customer service!
3. 1 in 3 calls to them we get hung up on. This is an actual ratio.
4. Always smells like rotting fish. Our old Whole Foods never smelled like this at all.
5. Parking lot is always an adventure and a long one at that.
It looks like a new Whole Foods is opening a little bit further from our home but we will happily test it out in hopes that it is not nearly as disappointing as this one. What a total and utter FAIL.

This is the first & only wholefoods store that I don’t like to visit (rude staff, bad parking lot and not so great selection lately) I’ve been to several other stores in Colorado, & Texas as well… Sprouts Walnut Creek beats this one hands down…

I don’t ever want to deal with their parking lot again. It takes 10 minutes in and 10 minutes out.
Nothing particularly interesting at the store. Fishy smelling fish counter. Disorganized prepared foods area. Slow checkouts. Way too much gluten free crap — really is that what you think makes a food whole?

I was at whole foods this past weekend, everyone was so helpful and kind.
People at a grocery store going out of their way to make sure you’re taken care of?
It makes you feel valued. I am so thankful for the people who work here. I had to come on and post another review.
Parking and drivers here suck — but it can’t keep me away.

I remember when whole foods was in the news for some price scam which involves the sale of item per lb. they supposedly would round off the item and price it wrong. For example an item with a cost of $ 3.99 per lb and came in at a net weight of 0.20 lbs should cost $ 0.798 which in reality would be ok to round off to $ 0.80. But the issue stated on the report was some items that came in at, let’s say $ 1.74 would be rounded off to $ 1.80 for example. I believe they were investigated and a public apology was issued.
Well, today I was there and bought lunch. I also bought a small slice of cheese to snack on later in the afternoon. I just noticed the cheese label stated unit price at $ 7.99 with a net weight of 0.100 lb. correct me if I’m wrong but that is simple enough math to figure out that the total price for that slice of cheese should be $ 0.79 and not the $ 0.80 that was on the label. Where did the $ 0.01 go? I maybe not picking here and to others it may not even bother them, but if this happens to all their items then I think it’s an issue that should be brought up. All these unaccounted for pennies, nickels and dimes will all add up. I mean their food and groceries is not the cheapest in town as it is, and most of their products and hot food items are sold by weight. After hundreds flock to their store for lunch, it could be hundreds of dollars that aren’t accounted for at the end of the day. Am I being silly? Maybe. But I wrote this review for the people who cherish every cent they make. I will be looking at all my other labels from now on and add to my review if any other discrepancies show up… See picture attached.

Yes, it is more expensive but it’s your health and I am a firm believer in paying extra for what goes in to your body. I love that they have many options for gluten free breads and snacks, organic fruits and vegetables, all natural body/​hair care products and vitamins. If you are looking for something you can’t find it is probably here and there is most always someone to help you find what it is you need.
I also love their pizza here even though I had to unfortunately give up gluten =(
The people that work here are all very friendly and today when they were out of my favorite gluten free bread they let me pick out a different type for free. Great customer service, great store and I will continue to be a regular shopper here!

It’s Whole Foods, so you know what you’re getting into. Absurdly high prices and lots of staff that look like they just finished their jam sesh with their bros and haven’t had a chance to wash up yet — except for the deli and butchers — those employees wear uniforms.
Two stars for getting scoffed at and an eye-​roll when I didn’t purchase the paper bags for 10cents a piece and decided to carry my things. Snobby service on top of absurd prices? That’s a win-​win.
This location is smaller than most and you’ll feel that in their very limited beer and wine selection.

Love to explore your diverse and specialty products. We go every weekend — early !!!
This is where I discovered BODY BY BEES !!!

Always a great place to stop by if you wanna get some healthy organic grocery shopping. This place is a little on the high end so be prepared to spend a lot of money here. I like there organic mayo for sandwiches would recommend for people who love making sandwiches a little more healthy sand mayo taste !!

This is a Whole Foods in Walnut Creek, CA. Honestly the one in Reno is bigger and much better. This place was packed with rude, selfish assholes bumping into you, people honking at each other and cussing each other out about parking spots in the parking lot. All of that environmental and food consciousness martyrdom must be making them rather grumpy. ;)
The store itself was standard Whole Foods format. They have all the standard Whole Foods stuff. It’s getting less and less exciting but still expensive.
It’s easier to go the one off Moraga.