Wells Fargo Home Mortgage

I refinanced my mortgage with Wells Fargo Home Mortgage, Broker Associate (
), and was offered a no fee loan. The final escrow settlement statement contained only a partial credit from Wells Fargo for fees reimbursed. My Mortgage Broker said Wells Fargo would credit me outside of escrow (I have that in writing). Of course, nothing ever happened, even after several assurances by the Mortgage Broker that my money would be sent soon. This is almost 2 month ago. The good thing is I found out about the Wells Fargo Mortgage Retail Executive Complaints department and filed a case with them a week ago. Will see if I get any actions from them.
Don’t do business with Wells Fargo, in particular my Broker (see link).

This review is for Wells Fargo Mortgage, not for an specific branch.
I called Wells Fargo to find out why they charged me interest until January 9^th on a refinance when I closed and paid off that loan on Dec 30, and a customer representative told me a very confusing story. She said that I had to pay interest until the 13^th of January… I think she didn’t have a clue of what she was talking about.
After reviewing all the paperwork and raking my brain, I think I found out the overpayment. They are supposed to send me a check for 6 days of overpaid interest, but they will keep 5 days of overpaid interest, from Dec 30^th to Jan 3^rd both inclusive.
I am also paying the new mortgage with the other bank, so I am paying mortgage for two different banks for those overlapping 5 days! GREAT!
Thank you Wells Fargo, I’ll never do business with you again. Goodbye.
Update: There were more bad things to come. On January 26^th they finally sent me a check for my overpayment. When I tried to deposit the check it was rejected in the ATM. I went to my BofA branch to deposit it and they told me that it wasn’t a check. WHAT??? Wells Fargo sent me a check that is not actually a check? I went to a Wells Fargo branch and the people there were nice and they were also shocked. They called the mortgage division and it turned out that they had to resend me another «check» because it was defective. OK, now I have to wait for my money 3 more weeks. By the time I deposited the check it was in mid February. What an irony. I ended up paying $ 49 per DAY for 5 days and Wells Fargo kept MY money for a month and a half, so I loaned them money for free.
If Wells Fargo is doing this to every customer is making millions of dollars in interests, and this is FRAUD!