Walnut Creek Landscape

Review based on review alone. This guy Steve is a piece of work.
wow.

Hhh

Unfortunately my experience wasn’t all that good either. I had met her through a friend who was happy with her services, so I looked forward to working with her. It wasn’t until she suggested we cut down all of the existing trees (when I specifically requested that we work around the existing landscape) that my attitude changed. Michelle wasn’t much interested in what my wishes were, instead she had her own ideas about everything.
In the end I paid her for the drawings figuring it was the best way to end the relationship quickly. I have not used any of her plans.
There was also an unpleasant conversation we had that I don’t even want to mention, but… why would you argue with and yell at a client?

I met with the designer, Michelle Landon, in October 2010 and was not left with a good vibe.
During the consultation process I felt she was working as fast as she could to get the consult done in 60 mins…
She never asked me or did I have much of a chance to say I wanted this style, or these colors, wanted to keep certain aspects; it wasn’t a session to go discuss this; no give and take of ideas. Basically she went quickly replacing every plant of her liking, and saying ‘this has to go’. I’m sure it might look good in the end, but didn’t like the feel of the designer, so I wasn’t going to call her back for her services and I would have given them 2 stars, but after my second interaction with them I’m giving them 1 star…
On April 28^th, I came across them on craigslist, and Steve, not sure who he is, responded. I called back and eventually spoke to Michelle and expressed to her I didn’t like the process and she kept saying I didn’t have a person to plant so that was the problem, she didn’t understand how the process of her consult was my issue, I mentioned this to her 3 times and then she got it. She said 99% of her client were always happy, but maybe that 1% didn’t want much of a say, I don’t know… anyways, I told this to Steve and he was as unprofessional as can be, rude, I felt… they may do a good job, but shouldn’t say or treat potential customers as I was treated, here is the email transcript, feel free to message me with any questions. (this is only my experience, it is possible they have had superior experiences with others, but I can’t speak for those) :
STEVEC4784@…
Thu, Apr 28, 2011 at 5:35 AM
PLEASE CALL 934‑3508
THANK YOU
(my email when I mentioned I realized this was Michelle from before and I didn’t want to go with her, seems to have been lost or deleted, I didn’t intend for this dialog to go this way, if so I wouldn’t 1. never contacted them, 2. saved the email in a folder)
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STEVEC4784@…
Fri, Apr 29, 2011 at 1:29 PM
SHE IS THE” BEST” IN YOUR AREA
SHE IS DESIGNING MANY IN BLACKHAWK
RIGHT NOW 3 – 4 MILLION DOLLAR HOUSES
«SHE HAS MANY EXCELLENT REFERENCES»
HER PRICES ARE VERY FAIR-​GENTLE RATES
YOUR LOSS
HAVE A WONDERFUL SUMMER
RESPECT
STEVE
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«sent»
Fri, Apr 29, 2011 at 1:51 PM
she might have the best design, that is great, but as I told her not too long ago she didn’t take into consideration much, if any of my ideas, shot down everything and changed 100%…so it was solely her design, not incorporating my color ideas, design ideas… anyways, it may be my loss, but someone else’s gain for her time and expertise.
Thanks and have a fantastic summer as well!
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STEVEC4784@…
Fri, Apr 29, 2011 at 2:06 PM
YOU LOST A GREAT DESIGNER
REFERENCES GALORE
REMEMBER MAJORITY RULES
PEOPLE LOVE HER WORK
«SHE WAS ON TV GARDEN MAKEOVERS»
FAMOUS CLIENTS
GOODLUCK
YOU WILL NEED IT
HAVE FUN INTERVIEWING
HAVE FUN SPENDING TIME
THAT IS WHY
YOUR GARDEN is your way
people know you have failed
look at your neighborhood
compare yours to others
hahaha
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«sent» Fri, Apr 29, 2011 at 2:24 PM
To: STEVEC4784@…
thanks.
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STEVEC4784@…
Fri, Apr 29, 2011 at 3:45 PM
WELCOME
HAVE A GREAT SUMMER
GOODLUCK WITH
YOUR RARE SEARCH
MAYBE A MIRACLE WILL
HAPPEN
I PRAY FOR YOU