Ray Kozak, Alain Pinel Realtors

I cannot recommend Ray enough if you’re buying or selling a home. 1) He is incredibly knowledgeable about both processes and how to successfully navigate them in this very competitive market. 2) He listens. We only saw homes that fit our criteria. What a time saver! 3) He is patient. We had to sell our home in GA while looking for a home in CA. It’s a very complicated process consisting of many moving parts. He worked with us and advised us every step of the way. 4) He’s thorough. He looked over every document and made sure every i was dotted and every t was crossed. And he followed up with us after we closed to see if we needed recommendations for cleaning services, painters, etc. If we move in the area again, you bet I’m calling Ray! In a heartbeat!

We just closed on our first house thanks to Ray and Melanie. We began the home buying process amidst an unfortunate family housing emergency that had our family separated by 1,000 miles. The kids & I were stuck out of state while my husband couch surfed, desperately scrambling to get us back under 1 roof. We weren’t ready to buy when the crisis hit, so off the bat we were coming in behind the 8 ball. Top all that off with only 1 household income & the inflated housing prices in the bay area. Enter Ray and Melanie Kozak. The two of them worked tirelessly to get our family back under 1 roof. Our process was infinitely complicated and wrought with massive hurdles & curve balls. Consummate professionals to the very end, both Ray and Melanie worked tirelessly with our loan team to make a miracle happen. These two gave a daddy back to my children and helped secure a roof over our heads. I can’t imagine going through the process we navigated with anyone else. Words of gratitude don’t even scratch the surface. Thank you Ray and Melanie. From the bottom of my heart.

Ray and his team are simply great! My fiancé and I relocated from San Diego to Concord and we were referred to Ray by our realty company down in San Diego and had a great experience. Ray and his team went above and beyond as our transaction was not a smooth one.
Since we were still living in San Diego during the process, everything had to be done remotely, which is no small feat for a life event such as buying a house. Ray and Jon had to be our eyes and ears throughout the process and to top it off, the purchase was contingent on the sale of our property in San Diego, which also hit a few snags. Ray and Jon stuck with us the whole way and in the end it all worked out and we got the house that we wanted.
Even post sale Ray has stopped by to help resolve a couple of small items like a leak. He even offered to bring over household items like pots and pans because he knew we had hired movers and would be without our stuff for about a week. I would not hesitate to recommend Ray to anyone looking to buy or sell a property.

Ray did an outstanding job in assisting us every step of the way during our relocation to the Bay Area. He handled negotiation with a difficult builder and helped resolve issues with our lender. When we needed a place to stay briefly due to another construction delay, Ray and and his wife offered a spare bedroom in their home.
Now that’s outstanding service!

My Wife and I met Ray at an Open House he was hosting while we were looking for our first home. Ray took the time that day to ask what we were looking for and offered to search listings that met our needs. We hit it off from there because we could see how committed he was to helping us find the perfect place. When we found the right property, Ray jumped on it with his usual responsiveness and negotiated us a very great deal. He saw our entire homebuying process through to move in day and made the experience memorable. He is the only Realtor my wife and I would ever recommend and look forward to working with him when we are ready to upsize.

Although it has been almost three years since we moved into our first home I often think of Ray and how wonderful he made the buying experience for us. Not only was he very, very patient as we went through the process of deciding exactly what type of home would best suit us, but he explained every part of the process to us in a thorough and easy to understand manner.
Ray was always available to us and was instrumental in helping us secure the home we are now in. Not only did he help with all of the inspection processes, but when a small issue was going to hold up the inspection process he personally went and fixed the item, then took a picture of the repair and sent it to the appropriate inspector so that our close of escrow would not be held up.
I would recommend Ray to everyone from first-​time buyers to those looking in the luxury segment, he is knowledgable about every spectrum of the market.
We will definitely be calling on Ray for any future real estate needs.