Park Regency Apartments

Don’t move here, unless you like your car being vandalized and/​or broken into, your packages being stolen from your door and your welcome mat being stolen as well. Dont bother talking to the management office, they don’t care.
Maintenance is good, the place was beautiful and had quality residents that didn’t leave garbage all over the place back in 2014.
Now it’s just getting more trashy by the day.

I have been living in this complex for more than 2 years, to be honest I have never had any main issue or complains.
I pay my rent on time and whatever gets wrong management help me to sort things out.
One of the most lovely person in leasing office is Sunita, she is very nice and welcoming to everyone walk in into our complex, regardless she knows them or they are new tenant or visitors, every time I see her she is smiling, you know that make me feel so good and give me positive energy.
I recently introduced one of my school Friend to her, in order to help her for getting one of the apartment in our complex, as my friend also told me, she carefully listened to her needs and apartment preferences, she offered them one of the nice two bedroom apartments which facing the south, so they will get the most sunlight during the day.
My friend is extremely happy as she has been helped by Sunita.
Also today for the first time I met my building manager Jeana, she also works here in leasing office, I was taking to her In order to extent my lease, she offered me a good price. I had a few favor, she patiently was listening to what I was looking for. I did like her so much as she created a very welcoming atmosphere for me.
All and all if you are trying to rent an apartment here take my advice and see people who makes you feel more comfortable to talk to.
If you have any question so leave me a message I will do my best to answer your questions as a person I have been living here for 2 years.
Good luck

It is such a shame that this property is so beautiful, yet so fraudulent. BEWARE. Do not rent here. I lived here for one year, and endured loud, drunken fights in my building where the police were routinely called. But the worst aspect is that the company will not give you your security deposit back after you leave. I left in April 2015. It is now January 2016 and I have yet to receive my security deposit. The company sent a check several months after I left, but it was declared a fraudulent check and my bank declined it and charged me a fee!!! The Park Regency refuses to offer me a refund for money owed, and has even hung up on my phone inquiries. RENT ELSEWHERE. THIS COMPANY IS FRAUDULENT.

Nice place to live in. Conveniently located next to Bart station. The problem is with the management though. They tried to scam me out of my deposit.

I live here and they are great about maintenance, however my largest complaint is that they never have a security guard at the front gate and my guests cannot get in with my gate code. The gate calls me but the operation does not work.
I always pay my half of rent and utilities on time, my roommate always needs a few extra days but even though half is paid they send a warning notice by the third day, which has an eviction warning… my roommate is really just a fat cow and needs to pay her rent on time… I recently sued her and she still won’t pay the court ordered debt she owes me. I thought they were just stuffy about it, but my mom says penny in the office is actually very helpful and nice — as is Mohammed. This is why I am updating my rating. I am updating again, to say the my recent encounter with a few of the leasing agents was pleasant. They gave balloons to the children and we’re very helpful resolving some of our issues. I do enjoy the grounds with my children. There 24 hour hotline offers zero assistance if you are in need.
We pay a lot in rent and no utilities are covered… I love the amenities and the appliances in my apartment and I love the location of the complex… it is mainly my building manager I am not fond of.

Updating my initial review of PR now that I’ve moved out. I lived at PR for a little over 2 years, and I have only positive things to say about the place. All of my other review still holds true. Excellent service, nice grounds, totally acceptable apartments at a budget (for the area) price. For anyone having concerns regarding security deposits, I got back 90% of mine even though the carpet and walls had minor wear and tear and I only did a decent job cleaning the place. Thanks PR! We’ll miss you.

This is a great option for you in the East Bay. THE MANANGMENT is great. They have put in a tenant apprication event last weekend that was so much fun. Great job everyone

After living here and moving out, I would advise against this place if you value your security deposit. It doesn’t matter if you clean the place with a cleaning company, you will still get hit with charges. The place was not even painted, nor the carpet replaced when I moved in (moved in immediately after someone moved out), they will still hit you. Oh, I can still have less than $ 100 of my deposit? Thanks for nothing.
They won’t even reason with you when discussing these charges. Don’t live here. Not worth it.

Lived here for 7 years, finally had to move due to progressive rent increases.
THE GOOD
–Very nice, well-​maintained complex
–Attentive staff, maintenance very quick to respond to any problems (which are infrequent)
–Can’t beat the location– 5 minute walk to BART, right by the freeway, next door to an awesome BBQ place, convenient shopping center with 7 – 11 and nice café out front
–Very reasonable with the move out process, got most of my deposit back
THE BAD
–Constant rent increases, including a 25% increase this year which I could not afford and thus was forced to move
–Constantly power-​washing and changing out the landscaping. I appreciate what is required to keep up with maintenance and wear and tear, but this was excessive/​wasteful to me. I am sure this activity also feeds into the need to increase the rent all the time as above.
Overall a great place to live if you can afford it (1900+/mo for a 1br/​1ba when you include rent/​trash/​water/​sewer).

Lived here 3 years. Keeps getting more ghetto, if you want your room, thats what I’ll call it since these apartments are so small filled up up with cigarette or weed smoke move here. Way over priced. Rent went up 50% in 3 years. This place rents to people on
wellfare and foodstamps. I must be the only exception. Don’t let t the photographers pictures fool you.

You guys charge enough money for the most basic of apartments to not have to take everyone to the cleaners on the deposit. From $ 600 down to $ 71.00? What you probably don’t realize is I lived there alone and really only showed up to sleep… So I basically know almost all of these charges are BS. The apartment was mainly utilized simply to store my things… I didn’t even fully unpack by the time my lease was about to expire.
I won’t even go into the array of issues I had while living there… Paper thin walls, management always coming in while I’m not there, advertising crap on my door every day, leaking water lines ruining my cars fresh wash, the a/​c leaking water and blowing up my computer with no compensation or even an apology from management. The list goes on and on… But I’m not picky, I was hardly ever there… But basically stealing my deposit when I gave it to you on good faith was the last straw.
Don’t forget all the rapes that happened here, your security is a joke. The front gate isn’t even manned %80 of the time. I had to let an ambulance in one night for Christ sake.

I have lived here for 2 years and plan on staying. Its is a beautiful complex and the staff is super nice. They promptly reply to service requests and help you out with anything you need. Although I am in my 20s, I enjoy the fact that mostly families live here so it is quiet and there are no noise complaints.
Only reason they don’t get 5 stars is because they keep trying to hike up my rent by $ 100-​$ 150 overtime my lease ends. It is expensive enough to live here already and the apartments are nice but not that big for the price.

I have been a resident in Park Regency for 4 years, I completely agree with everyone in the leasing office in particular Sunita, she has been not only helpful but helped us through all our problems in the apartments, she was able to help us ensure we got the best deal possible including any renovations in the apartment. She was always available anytime we need to talk to her and if i ever move back to this apartment it will be because of Sunita alone.
But if you never have to set foot in the management office you are lucky.
After 4 years i get a rent increase of 30% after consequent 20% rent increases,
Add to that a fact that i am seeing new customer apartments go for a $ 100 dollars cheaper than my renewal and that was the last straw. Again Kudos to Sunita in helping me lower my rent drastically but i had decided to move out and spent a few days cleaning the apartments, people came by for final inspection and each one said you have stayed here for 4 years, we will be replacing the carpet at almost no charge to you. Finish up the move and lo and behold it appears that a carpet has a lifetime of 7 years and since i stayed 4 years they are going to charge me for about 50% of the replacement cost.
Bottom line — Dont clean your house thoroughly before you leave, kiss your deposit good bye and dont stay in this community longer than a year

Our family (Roy family) have lived here for over 1 year and I must say that we have thoroughly enjoyed our experience living in park regency. The entire staff here from maintenance to management are really helpful. Our stay has been excellent and any number of adjectives would be insufficient to describe this place. The park regency team (Benny, Sunita and Danny) have been very helpful from the day we moved in here and are very professional in dealing with issues whenever reported. These are exceptional people who make this place even better place because the kind of courtesy they show to people in dealing with issues. Every time I have gone to the building managers with any issue I have come back home with a pleasant experience. This kind of people skills are a rarity today i have been traveling around the world and stayed in different places for last 5 years and I would rate park regency as one of the best only because of the building managers and also the Overall experience is amazing. It is also very quite and people are nice. The security team especially sanjeet who does an excellent job keeping us safe, Sanjeet and his team patrol the area in the night and They are very good at what they do, Park regency is lucky to have a team like this and I highly recommend this place.
Pro– The onsite team is very professional and this place is a paradise only because of the park regency employees the tenants are rest assured that the team who takes care of the day to day issues are very responsive.
Cons: I wish it was little cheaper but you should definitely stay for the overall experience as it is totally worth it.

Just got back into town after visiting a friend for the last week on a little vacation and it was amazing. Her place is a very close walk to the BART station and it only takes about forty minutes to get to SF. It was perfect for my visit!!! The property surroundings are beautiful! A very relaxing feeling with flower gardens, and water streams running throughout the property. At nights the pathway lights come on so it was nice for our walks after dinner. Her apartment has a beautiful view and it’s very spacious. The bedrooms are not huge but perfect for all of her stuff (and all my stuff for the time being). The closet space is also perfect for her hoarding tendencies haha! To top it off, she has her own washer & dryer in her unit.

You won’t get your deposit back. I lived there for 4 months and thoroughly cleaned the apartment before moving out, they still charged me almost $ 500 for cleaning, which never happened to me in my previous renting experience.
Also they don’t provide a way for you to set up recurring payment, but they charge you $ 75 for late payment.

I’m going to start with the pros, of which there are many.
It’s VERY safe. Many reviews here will tell you otherwise, but my partner and I are hyper sensitive to even feeling unsafe (it’s pulling teeth to even get him to set foot in the Mission, to give you an idea) and we have NEVER felt the least bit threatened here. I even misplaced my key once and had to leave the door unlocked all day, and nothing happened. We have had packages wait at the door all day and received them safely as well.
Maintenance and management are great. The few times we have had issues, they are solved in no time. They work hard to keep the complex clean and attractive, and the pool and hot tubs are awesome. The gym is fantastically equipped, and so convenient over driving to 24 Hr Fitness after work.
For apartment features, we love the gas fireplace and stove. We also have a feature wall, which is cool. We have never heard so much as a peep from our neighbors.
The convenience to BART is awesome. We are in the furthest building (6) and it still takes only 7 minutes to walk to the station. There is also a 7/​11, Subway, and a newly opened little bistro that is fantastic right outside the complex.
The cons:
I don’t know who the architect was, but I hope he lost his job after designing this insanely inefficient complex. Bedrooms windows out to walkway’s and overlooking concrete walls or your neighbor’s balcony– We feel like assholes if we even try to use out balcony, since it’s literally inches away from our neighbor’s baby’s bedroom window. Our 420 sq foot studio makes awful use of its space, and the one bedroom we viewed was even worse– weird unusable corners, huge wall unit A/​C, closet doors that open inwards so you lose half your storage space, a ludicrously long walk to get to the stairs or elevator. I am actually confused as to how someone could design a complex so poorly. We leased sight unseen because we were moving from out of state on short notice– if we had seen it, we probably would have said no way.
The finishes are meh. 30 year old cabinets, countertops, and linoleum. The appliances and toilet were new, which is nice, but everything else is ancient and gross.
Really, our issues with this complex are down to the size of the apartment, the inefficient use of space, and the finishes. It sucks to feel poor due to the state of your apartment when you’re paying almost $ 3.50 per square foot. Coming home is depressing. We will not be staying past the end of our lease, but maybe if you’re less picky, you could be happy here!

Pros: I have leaved here almost a year and no complaints. The facilities are taken care of. I feel safe (considering live alone). I never have to deal with management but when I had a complaint about something inside the apartment, they were quick to fix it. I rarely hear my neighbors and if I do it’s minor. Very nice studio set up and they allow you pick a color to paint two walls for free. Walking distance to bart and random little stores in front of the complex (7 – 11, tanning, nail salon, sushi, subway, BBQ and breakfast place).
Cons: The only thing negative things I can say is the rent is pricey but if you can afford it, you are getting what you pay for. If you live in a two bedroom the parking situation is funky (hard to explain you’d just have to see). And not much guest parking; however I’ve never had trouble finding parking right outside the complex.
I absolutely love living here, but I might move due to rent to save money.

I’ve been here two years and I dig it here. I’m in a one-​bedroom on the top floor. Here’s my breakdown:
THE COMPLEX + THE AREA:
OMG I love the ducks. The streams, the landscaping, the ducks (and when they have babies — so cute!). It’s an absolute pleasure coming home to this apartment complex. There are two pools and hot tubs: The one closest to the office usually has the little tykes, and the one in the back behind building 6 usually has the non-​kid atmosphere, but of course it mixes up. My apartment opens up to overlook the pool/​hot tub behind building 6, and the noise level is usually great, though I’m on the 4^th floor. There are times when there are mini gatherings on hot days when everyone’s down there. There’s usually music for gatherings like that but it’s not bothersome — I can just close the door if there’s someone *really* parting down there, but truthfully, that rarely happens. Then again, sometimes there’s a bunch of people there and it’s dead quiet (actually, most of the time).
It’s also right behind BART, there’s a daycare right here, and there’s a 24-​hour 7 – 11, a good nail salon, tanning salon, Subway, a decent café w/​good food & a japanese place. There’s a steakhouse (and bar) on the next block and Sprouts Grocery about 3 – 4 blocks + *lots* of other stuff within a mile.
I’ve never felt unsafe here. Sometimes outside the complex, 4AM mornings walking to BART, but not once I’m inside the gates. I’ve had two cars here: A porsche 911 & a classic convertible and I’ve never worried about them.
THE APARTMENT:
I looked at several before picking this one, including Avalon. I ended up liking this one better, and it was slightly less expensive for the same kind of place at the time. There are several floor plans — I’m in The Barrington. Best part: The floor to ceiling sliding glass doors in the living room. The worst part: My bedroom window faces the walkway, so you cant really ever open up your blinds because there’s always people walking by — a bit awkward for the bedroom. I hacked that issue by opening up the blinds permanently and then hanging a thick patterned piece of material over that whole wall, so it looks like wallpaper. The light can come through it during the day, and you can’t see through it at night.
I love that the kitchen opens up to the livingroom. Fireplace is not «wow», but it’s nice. The heater/​air conditioning works well but is kind of loud. I like it at night b/​c I’m used to sleeping with a fan on. The only time it’s kind of a pain is when you’re watching TV. That moment when someone is whispering something and then the AC kicks on… It’s only a slight inconvenience overall though. The washer & dryer on the porch is nice: they’re small (I do a load every few days), but there’s bigger ones in a laundry room downstairs — great for the king size down comforters and sleeping bags. I’ve never once seen anyone in there either.
THE NEIGHBORS:
I’ve had neighbors on both side most of the time I’ve been here and they’re great. We have never been chums, but there’s respect. We’ve exchanged phone numbers in case it’s too loud. Most people seem to keep to themselves from what I can tell, and everyone I’ve met here has been really nice. One guy randomly fixed my vacuum cleaner for me. One thing that does suck though is that the front doors close automatically behind you — and they slam. It’s really loud and will jolt you out of your bed if your bedroom is near the front door (like mine is). My immediate neighbors and I have all agreed to not let our doors slam though, so that works out GREAT.
I can occasionally hear music on either side, and I’m sure they can occasionally hear me rock out now and then, but it’s never an all-​night thing. My neighbors have pretty much always been daytime music-​people if/​when I ever her any music at all. Plus, the bedroom (in my place) doesnt share walls with the other apartments, so even if I could hear music from the livingroom, I cant hear it from the bedroom. It’s pretty rare though, at least in the apt I’m in. I never her it around the hood either.
THE STAFF:
Seriously awesome, especially maintenance. Your washing machine is off balance? No problem. You got the rubber thing stuck upside down in the sink and cant get it out? No problem. You need help putting the window screen back in after popping it out to move something really large into your apartment? No problem. These guys are on it. Usually the same day, sometimes the next day if you call late. And they’re super nice — I never feel bad about calling them. There’s always security/​someone to call at night too, just in case.
I’ve had little interaction with the rest of the staff, but they’ve always been super accommodating. I paid rent twice one month by accident and got a phone call and an email and she held on to both checks until I went down to see her. You also get a free carpet cleaning or maid service every time you renew your lease. Love that. Everyone’s just really NICE here

I don’t live here but I don’t recommend anyone move here. This is a
Gated community and there is suppost to be someone in the booth to let visitors in during the night time hours. I visited for 2 weeks and not once did I See anyone in the booth while visiting when I came in at night. I had to call my friend who had to get outta bed to come let me in. The walls are paper thin and you can hear every footstep of the people upstairs and it has woken me up plenty of times. I had to hear a screaming baby all hours of the night. Not a good place to live