Lusona Alterations & Tailoring

I will never go anywhere else for my alterations!!! Ashkhen is a miracle worker! I went in on a Saturday at 12:45 with an urgent problem and an hour later, voila! My dress was tailored perfectly for under $ 40. Their customer service is stellar and I’m so greatful!

Our whole family has been coming to Lusona’s for years. We wouldn’t go anywhere else. The work is excellent and the prices are very reasonable. Rose has done everything from a simple hem on a pair of pants to remaking the dress I was going to wear to my son’s wedding. Everything is done on time and looks beautiful.

No… You couldn’t fix it in five minutes. I was leaving town at that moment, and you didn’t have a way to fix it. You didn’t have a matching rhinestone (except the one somewhere on the floor that you tore off my dress at some point).
And I was not irate until one of your staff accused me of lying. Terrible customer service! You didn’t even offer a discount on your already inflated price of $ 80 to hem a dress. Horrible. I will never use your business again… I will also dissuade anyone I know from taking their garments to you.

I dropped off an item at 10am that I needed altered that day. I picked the item up by 4pm. Perfect! Not super expensive considering the time frame!

These ladies are the best. On 2 occasions, I had very tight timelines which they met. The work they do is extremely professional and their personalities are the best.

I just had two pairs of slacks hemmed at Lusona’s. The woman who helped me was so sweet and nice. I was even running late to pick them up and she stayed open late to wait for me. My pants were done in 2 days and are the perfect length. I would go back here again and again. Thank you!

I have been to Lusona’s twice now. My first experience was fine… the second: terrible.
I brought a dress and pants in for simple alterations. Both required hemming… nothing else. When I came to pick up my items, they were both wrinkled… not how I would expect something to appear after being altered. In my past experiences at tailors, my items have always been returned to me in pristine state. The second big issue was the price. They were they not only not forthcoming with the price when I dropped the items off, they also only accepted cash and check. To me that is usually fishy. The price is above and beyond what I would have expected to pay and had I known upfront, I would have opted out. When mentioning this, the sales clerk proudly indicated I was paying 7 dollars less than the usual… THANKS!
NOTE: For Bridal Alterations, Despina Skoumbas is wonderful and affordable. Go to her for anything wedding related
Pay attention to all of the recent poor ratings, they mean something. I had planned on being a return customer, but now will be looking for a new tailor.

LOVE this place. I used to schlep all the way to Mr Ma’s on clement in SF because I didn’t trust anyone else to do fine alterations without wrecking up the garment. I was so happy to find Lusona. Mother and daughter operation. The key to their success: they are absolutely PASSIONATE about sewing and perfectionists! exactly what you want!

I bring all of my jeans and slacks here to have them hemmed /​cuffed. Always very impressed with the end result, and the service given.
Lusona is the only place for all of my alteration needs!

This past summer, Rose altered my wedding dress for my January wedding. She did such a fantastic job, it was hard to believe that a pretty inexpensive dress could look custom-​made. The dress fit me perfectly, and I felt beautiful. Thank you so much, Rose!

I dropped off two pairs of pants, one to be re-​hemmed (length was fine, the stitches had just fallen out) and another to be taken in around the waist. I’ll be the first to admit that was a tricky one, considering they were hiking pants and an odd material.
I was told «give me a week, good as new». I came back in a week and BOTH pairs had not even been touched. In fact, she pulled them off the FLOOR from a pile in the corner. She had no excuses and didn’t even seem slightly bothered at this poor service. She told me to come back the next day and they’d be ready.
I went back and yet AGAIN they weren’t ready… thrown back in the corner, actually. She ran to a machine in the back, threw a few stitches in the pants that needed hemming and told me fixing the hiking pants was impossible. REALLY?!
Finally I go to pay for the very poorly hemmed, wrinkled beyond belief dress pants and when I hand her a credit card she rudely snarks «you’ve got to be kidding me, you don’t have cash?» I did in fact not, so I had to leave, get cash and come back!
I walked out if there with two balls of wrinkled pants and NO idea why anyone deals with this woman.

My wedding was approaching in just 7 days and I needed my dress to be steamed and fixed! My dress was in fact made for me; however, I felt depressed with the end product and felt hopeless and helpless that anything could be done. Rose immediately saw the (major) modifications that needed to be done to my dress. In just 6 days, Rose recreated my dress to the dress of my dreams! Truly! I walked down the aisle of 120 guests and felt so confident in my beautiful, elegant and perfectly fitted dress. Thank you, Rose, my babushka!

I was hopeful that Lusonas would be a great tailor based on Unilocal.I needed help with some pants, the waist was too big and I wanted them taken in so they would fit right without a belt.
We talked, she fitted the pants, and said to come back Monday. What happened when I walked in Monday? The pants were untouched and there were some excuses given. Letting me waste my time like this is unacceptable. If you say you are going to do something, do it. At the least you should call your customers and say you are late.
As far as the quality of her alterations I can’t tell you because she’s not getting my business after that.

I absolutely love Lusona. She is so sweet and accommodating and does a great job too!

I majorly procrastinated on getting my bridesmaid dress altered for a wedding and, three days before the event, realized that I either needed to find someone to do it, or try to do it myself. I called Rose on Wednesday morning, met with her that evening, and the dress was done by Friday evening.
She was very gracious and understanding, gave me her honest opinion, but absolutely deferred to what I wanted. I was very impressed by how accommodating and friendly she was, and so grateful that she was able to alter my dress so quickly!

Rose is honest about fit and how she will alter your items. She is expensive, but by ALL means worth it, especially if you spend money on your clothing and want it treated accordingly.
I trust her and only her. I have never had a bad experience and would recommend her to everyone.

Always trust the seamstress:
I was using Unilocal to try and find a seamstress in the Walnut Creek area, and admit that I was a little bit leery of bringing my clothes in when I couldn’t get a concrete price over the phone. What made this search especially difficult was that I was looking to have a few blouses let out– something which can be a lot of work for a seamstress.
Boy am I glad I took a chance! Rose was able to do everything I needed, and threw in a couple of ideas that would never have occurred to me but ended up working out Perfectly! I now have 5 tops added to my work collection for a reasonable $ 70.
At one point, I second guessed where Rose had put one of the snaps– she didn’t contradict me and changed where the snap was without charge… needless to say I’m headed back there this weekend to pay her to change it back because I was wrong. I really appreciate the service and advice I got at Lusona’s!

Rose is an AMAZING seamstress! I had my wedding gown altered, with the bust taken out, plus hemming & bustle — all on a dress with 5 layers of organza with a lace appliqué overlay. It was not easy work and required several fittings, but the end result was magnificent! Rose turned my ill-​fitting dress into something that looked custom made. She is not cheap by any means, but well worth it for an event like a wedding where perfect tailoring is a must.
I would HIGHLY recommend Rose to make any outfit look like it was made just for you!

Rose did an excellent job tailoring my clothes! I was given a bunch a clothes that were about two sizes too big and she made them my size. She didn’t attempt to tailor anything that simply wasn’t possible and she went through the process with me so I would know exactly what to expect when I got my clothes back. She took a lot of care.
In my opinion her prices are reasonable considering what a great job shes doing. If you want to pay 5 dollars to get your clothes tailored at the somewhere else go for it! I dont know where people have been tailoring their clothes, these prices seemed pretty typical for me. But you get what you pay for anyway so I am okay with spending the money. When clothes are worth more, Id rather spend the extra 10−15… but that’s just me.
Rose is friendly and very sweet. I am so happy with the work she did. Your clothes are in great hands here.

I’ve lived all over the country, and Rose is one of the best seamstresses I’ve utilized. She is friendly, professional, and knowledgeable. While I’ll agree that the prices are a little high, what you are getting is well worth it. As an example, I took a blazer to have a small hole filled; Rose found multiple holes and waited till I returned to ask if I wanted to commence with the work — on her recommendation (based on what the charge was) I agreed not have the work done.
I highly recommend this establishment!