Kang Fu Acupuncture & Herbal Center

I went to see Dr. Cai and her staff for a difficult bladder issue that medical doctors had found no way to cure. In less than 8 treatments the problem was totally fixed. While there I asked her to address my energy, shoulder and back issues which she is working on now with success. Liz Gallen, Walnut Creek

I have been coming to the Kang Fu Center, on and off, for about 12 – 15 years. It is an unassuming place, tucked in an area near the Walnut Creek PD. The first thing you notice is the aroma of Chinese herbs. The staff is made up of Drs. Ma and Cai who are a married couple. Their son, Frank, runs the business side of billing and insurance, etc.
This is not a fancy place but it is very clean. What I like about going there is that you can usually always get an appointment when you are aching. Both doctors offer acupuncture which is what I prefer but they offer much more. Your appointment can last an hour or more. Their treatment can relieve your issues right away or take a couple of days

I have been work with the Kang Fu Acupuncture center for at least 15 years. My experience has been very, very favorable. Dr. Cai has treated me for cough relief (totally effective), colds also total resolution of stuffy nose. She also worked with me after a hip replacement and eliminated areas of pain around my knee. Whenever I have an issue with pain, illness or following surgery I always go to see Dr. Cai and the problems are eliminated without the use of invasive western techniques. Dr. Cai is probably the best acupuncturist in the area. Having acupuncture is not painful in anyway and the opportunity to relax and experience deep healing is always helpful and nourishing for body, mind and soul.

I have been a patient since 2010. When I have unresolved issues with pain, I see Dr. Cai for health. In one instance, I had a hypothyroid condition and the medication given by my endocrinologist did not seem to agree with me. I asked Dr. Cai for help. At my six month review by my endocrinologist, he could not find any abnormality. When asked what I did since I had told him that I had trouble with the medication prescribed to me. I told him that I went the route of acupuncture.
Prior to this, I have gone in for knee and lower back problems. I leave pain free and relaxed. I go here not for the ambiance but for the care and proficiency that I receive. Thank you Dr. Cai and staff.

Tucked in downtown WC, straightforward cozy office with several treatment rooms, Chinese family operated and professional. I’ve been going for a year now off and on, getting complete treatments for a steal with only Cigna co-​pay (started with initial $ 150 – 200 down, as they had to be sure insurance covered treatments, but they credited back towards co pays after each subsequent visit… took the risk to trust them… glad I did!).
I had rather bad pain in my hips from an injury that persisted from the year prior. Completed about four visits and pain was gone… amazing considering I had suffered for a whole year, trying to relieve the pain by reducing exercise, doing yoga, receiving chiropractic, etc! I go back periodically for maintenance… I think acupuncture is the only way to go for maintaining your body and health.
Note that the Elder parents are first generation, a bit difficult to communicate with, but they’re sincere and knowledgable. True Acupuncturists. Business is run by personable son who is active in WC Lions Club.

I GO TO her for last 12 years and you go over with pain and come out no pain .
She is kind and at anytime I call and I ask to see me she never say no and with open arm waiting for me. I love this place I recommend 100%

Authentic Chinese Acupuncture! I have been a patient of Dr. Cai since 2007. She has used acupuncture, herbs, manually/​electro acupuncture, and cupping on my body. Along with diet programs to nourish my body immune system. Many times acupuncture has eliminate an illness in my body which has prevented me from taking western medicines (drugs). This healing philosophy is a natural way the body can heal itself. She is wise, understanding, caring, and listens to your needs.
Dr. Cai’s has cared for my family and friends for years with excellent service. She is a true holistic doctor, and a blessing!
Pros: excellent experience/​Cons: none

After almost 26 months this guy named Frank is calling and texting me about my visit /​billing.
I never meet him during my office visit.
He wanted to come over to my house and go over the billing.
Is it normal for health care staff to contact a patient via text regarding there Unilocal review?
Is this harassment?
Has anyone else had Frank from the acupuncture office text them?

I have been to a few acupuncture places, but I actually received relief from my treatments here. I was referred by someone who has gone here for 12 years. I have had nothing but good experiences. They really care about you and it shows. Dr. Cai is so kind and gentle. She took in depth notes of my history and symptoms. I was a bit scared at first with the thought of the needles, but I never felt a thing… honestly. She was so caring and provided a great treatment plan for me. I was in a lot of pain and I felt relief after my first treatment! I am very thankful to Dr. Cai! I recommend her to everyone I know that needs pain relief.

I went for several treatments a few years ago and it helped, even though it’s very hard to understand what they say because of their Chinese. Even the herb patches I was given had Chinese writing on them, so I had to depend on the verbal instructions. They did help a lot with pain. I returned in 2015 for help with leg pain after I fell on my knee. The first visit went very well i.e. the injured leg felt great. However, I had a lot of pain in my other leg that kept me awake at night for three nights! When I returned, the woman treated the other leg and, although it feels better, she also left a pretty large bruise. I cancelled the third appointment and will think twice before I return again. Nice people and I think they really know acupuncture, but bruising shouldn’t add to the problem.

Dr Cai was highly recommended to me by a friend. As a first-​time acupuncture patient, the procedure seemed a bit strange and unusual, but I kept an open mind and was surprised to feel better after leaving the doctor’s office. Over the course of two weeks and about six months of total treatment, Dr Cai’s treatment of acupuncture, acupressure and traditional chinese herbal medicines, worked to solve a problem that Western medicine could not. Dr Cai’s acupressure masseuse is first-​rate. Dr Cai is very knowledgeable, experienced and caring. I’m very grateful for her excellent treatment and have recommended her to friends.

I was referred to Kang Fu Acupuncture over a year ago for treatment of fibroids. I was seeking an alternative to surgery. I am please to say that a year later I do not have to have surgery because the size of my fibroids are much smaller and less painful. Thanks to Kang Fu Acupuncture holistic approach to my healing. I highly recommend their services.

I’ve been going to Kang Fu since 2002. I had tendonitis on top of my foot and couldn’t walk very well. It only took one visit to get the swelling down and on the path to recovery. I have since gone back for numerous ailments (headaches, pain in muscles, allergies). This is a unique office but bottom line is they want to help you get better. And I appreciate that. I also refer all my friends and family members here. I have known at least 4 of them to go to Kang Fu and all have said good things.

This is one of the best acupuncture clinics in the Bay Area. Dr Lai Fu Cai is a remarkable doctor and has always helped me in my healing. I have referred many clients to her and they have all been extremely satisfied with their treatments. You can trust you will get your health care needs met here regardless of the issues you are dealing with. I would give Dr Cai six stars without any hesitation.

I wish I could give them 0 stars! They said, «We accept BCBS and we’ll bill your insurance company.» They accepted the co-​pay. All appeared good. Then I receive a bill says that I need to call my insurance company. I called to learn they are not covered. Plus they are even in the discount program.
Any company starts their relationships with a customer /​client based on lies is not the type of company any of us would be working with let alone giving them our money.
STAY AWAY!

Thank you for the great treatment. I have suffered from bad pain in my left scapula and shoulder and up into my neck. The team was good with understanding where I had issues and eventually I was given 2 female practioners. 1 was a doctor and 1 was her assistant. I just let them do their treatment the way they see fit and didn’t ask a whole lot of questions. They did use needles on the primary portions of where the pain was, but then they also did some on my left scapula and shoulder. Also, they addressed the nerves in the sides of my hands as they link to the pain I am having in my back. Interestingly enough they also told me that I needed to work on my nutrition and hydration which became apparent when they were taking my pulse. She told me that I was having trouble with energy and this was true. When I went here I just wanted to see how much information they could get and then I told them where I thought issues were coming from. Some emotional, some from sitting on a computer and some from not taking care of myself physically. So I am hoping that with a combination of changing some of the aspects of my life and adding acupuncture in along with chiropractic care, I will feel much better. The day after I received my treatment, I slept an additional 4 hours so I think that is a good indication that they hit the right points and were getting some of the toxic energy out. Also, they gave a great rate for students. I felt it was a fair price at $ 100 for a grad student. The only thing that I wasn’t too sure on was when I left. The doctor did not give me a plan or offer more treatments. So the secretary told me that I should come back in 1 week and do another session and see how I feel. She said that normally the doctor has people come back for 4 sessions, each 1 week apart and then she tapers off doing 1 every other week and then eventually down to 1 per month. I am glad I got that information, I just would have rather heard it from the doctor! Great overall experience!

OMG! The worst experience in my life! I couldn’t wait til it was over. First, I could barely understand them, second no initial exam was done besides a quick reflex test. Then I was told to «empty bladder» and take shirt off (with old man Dr in room) and get onto table-​they give you no gown or anything to wear. The old woman placed needles in my shoulders and hand-​I went there complaining of chronic neck pain, not shoulder or hand pain, then placed electrodes on the needles and I started to twitch like a fish until she turned it down. I don’t know how long I laid there, (seemed like at least ½hr), then got some special «chinese ingredient «sprayed on my back with a heating pad on for 15 min. Next came heated cups, which were the only pretty cool thing in this stinky, old creepy office. When I was done on the table, which was about 45 mins, I was told to «get up, you lay too long», I was trying to get my bearings and was told again to «get up». Keep in mind I was asking questions the whole time I’m there and would get responds back that I really couldn’t understand or «it’s a special chinese ingredient».
When I was dressed again and got my bearings, my BP was taken and a «patch» was placed on my shoulder/​neck area. I asked what was in it and again was told «special chinese ingredient «. It smelled and felt like and Ice/​Heat patch with chinese writing on it. I was told to leave on for 5 hrs no longer or it would itch-​I think that’s what she said (hard to understand her). I paid my copay from my insurance and 8 bucks for the patches and off I went. I felt so much worst when I left then when I went in.
When I got home 30 mins later I took off the patch and I had a burned mark on my neck from «special chinese ingredients». It’s not a latex allergy, it’s from whatever was on that patch that burned my skin. Now, 3 days later I still have the red, itchy burn mark.
I would NOT recommend anyone going here. It’s just an insurance scam place that smells, is dirty and has a very creepy feeling to it.

I’m very glad to have found Kang Fu Acupuncture & Herbal Center. I’ve had acupuncture treatments for severe sciatic pain (when I lived elsewhere) and it left me pain-​free until I became pregnant. So I wanted to find a practitioner who was experienced with sciatica during pregnancy. Dr. Cai is exactly who I was looking for! My experience at Kang Fu was more like a doctor’s visit, but one where the doctor took time to have a conversation with you about your symptoms and discuss treatment.
Plus they take insurance!