Irene Mullin, DDS

For some reason the name for this dentist/​dental practice keeps changing — another sneaky move! This review is for Dr. Alexander Kogan, who practices or used to work at Pacific Dental Spa on King @ 4^th St. in San Francisco. Going to see if I can find that sneak properly listed on here and paste my original review to the correct dentist. I don’t know who this poor Irene Mullins is!

The other reviewers are spot on (wish I had read them before I succumbed to the ambiance lure). The entire visit is a sales pitch for either a treatment, invisalign braces, or more dental work. The treatment itself was fine-​he is gentle and does sound like he knows what he’s doing. i, however, couldn’t get over the pushiness. When you decide you don’t want to come back, they charge you $ 20 to send your records to your new dentist. I offered to come in and photocopy them myself but was told that wasn’t possible. Blows my mind.

For some reason my review was PDS review was moved to Dr. Ivonne Cho, DDS. Not sure why but please see below for my previous review:
Pacific Dental Spa is the dentist to visit if you’re interested in enjoying the ambience of what childhood had earlier deemed a harrowing experience. The perks are great, the furniture is very comfortable and the environment is downright relaxing. That being said, Pacific Dental is not the place to go for good dental treatment.
I was coerced into purchasing «gum medicine» which turned out to be a $ 30 – 40 bottle of herbal antiseptic for fresh breath. You could purchase 8x as many bottles of listerine for that amount.
I was also informed that I «had to» receive what later turned out to be an unnecessary perio irrigation procedure. Pacific Dental claimed that I approved this uninsured procedure. Really? I didn’t remember doing that.
I was also told that I needed to spend an additional $ 700 – 800 of procedures to clean my gums and receive an inlay treatment. The truth is that the procedures may or may not have been necessary, but Pacific Dental was unwilling to wait for my insurance company to approve the treatment before operating. That raises incredible suspicions if you ask me.
In short, Pacific Dental’s ambience is not worth the risk of overpaying for unnecessary procedures. Soothing sounds of waterfalls are only worth so much.

Love this place! I usually get so stressed when getting dental work done, but this office is so relaxing the moment you walk inside. The staff is very welcoming and Dr. Kogan makes you feel comfortable and explains everything in detail. And where else can you get a neck wrap/​hand massage while having your fillings done?! I definitely recommended this place!

Went in with NO pain, left with immense pain… Three months later it still hurts. What’s more, due to the amount of up-​selling, I can only deduce that this guy could give a squat about my comfort rather only making a buck. Now I’ve got to find a new dentist to fix his problems! Any suggestions?

I was surprise after reading reviews; I thought dental spa was good and i didn’t have any complaints.
It was my second visit and another appt is scheduled for next week. I will update after.

i’m upset my previous Unilocal review got removed. I am a busy physician and I know how this business works. this guy has all the state of the art equipment. he funds it by charging my insurance for things that he never did. i had to go to a lot of trouble to get my insurance cleared. all i got was a «sorry, we don’t know how that happened.»
i recommend dr. suezaki. when i got a second opinion from him, he told me by teeth were in great shape and i didn’t have to have my fillings redone like this dentist said it had to.

Dr. Kogan has been my dentist for almost 10 years now. He takes a lot of pride in his work and is extremely devoted to achieving the best results for all of his patients and provide the relaxing experience on each one of the visits.
He will educate you presenting all of the options and facts, list the pros and cons, and give you his honest opinion. I am very satisfied with the quality of preventive and corrective dental care I have received from Dr. Kogan over the years.
Needless to say, thanks to Dr. Kogan I got over my fears of dentists as Dr. Kogan and his stuff will do everything possible to make your visit pain-​free. Everything in his office is impeccably clean and modern.
I never thought I would feel so relaxed and happy to visit the dentist!

I’ve been a patient of Dr. Kogan’s for two years. Before moving to San Francisco, I thought I had the best dental care imaginable. Dr. Kogan’s skill and mastery of his craft as well as a gorgeous office were a revelation to me.
It is refreshing to be treated and communicated with like an intelligent adult. He is obviously adept at his craft as verified by his colleagues. He does not push products or services but informs you of your options. I now live in Sacramento but Dr. Kogan continues to be my dentist and I gladly make the trip.
Finally, he employs only the absolute cream of assistants; from Linda, the wonderful dental hygienist, to the terrific Fabian and most especially to Julia who runs the office with humor, style and grace.
I consider myself fortunate to have discovered Pacific Dental Spa as would anyone lucky enough to become a patient there.

I wouldn’t recommend this dentist b/​c:
1) The constant sales pitch. They were always trying to sell me additional services (e.g., teeth whitening, etc.) when I all I wanted was a simple check up/​teeth cleaning!
2) Although I had never felt any discomfort before my check up, Dr. Kogan said that I had a few cavities. So I came back to get my fillings done. After the procedure, my teeth were sore every time I chewed on the side where my fillings were done. I went back to Dr. Kogan 3 times to try to fix that. I was NOT impressed. I have never had soreness after a filling procedure done by other dentists. In addition, I hate going to the dentist so having to go back 3 more times than I needed to really sucked.

Five Stars! I have been a patient of Dr. Kogan’s since he opened his new practice four or five years ago. I work nearby, my whole office is seeing Dr. K, he is great!
I broke my tooth in a half couple of months ago, it hurt like hell. I called Dr. K’s office, receptionist said they had full schedule, but she would ask Dr. K if he could still see me. She called me back in five minutes and said that Dr. K would see me as soon as I could make it to their office.
I got there in about an hour, was seen immediately, assistant took an x-​ray. Doctor came in, examined my tooth and said that we can either pull the tooth but then we would have to think how we want to replace it, or he can try to save the tooth, but it will require a lot of work. I wanted to save the tooth.
It took a lot of hard work on their part. Dr. K spent two long hours working on the tooth. He had to go back and forth between me and his other patients. Although it was an emergency procedure and I was squeezed in between other patients, I felt very well cared for through the whole time that I was there. Very comfortable setting and friendly staff made a big difference. Couple of hours later, I was ready to go. My tooth was saved and, more importantly, when anesthetic wore off, my pain was not there any longer. I had to go back for a cap on that tooth, but I was very happy that Dr. K was able to save it. It takes a lot of skill and experience to do what Dr. K did. I recommend him highly!