Diablo Regional Laser Center

I dont know what I’d do without Janet O’Leary and her magic laser wand! She keeps my spider veins and dark «age» spots in check. She’s knows her stuff, is fast and very skilled, with years of experience doing all kinds of laser procedures. I feel so blessed.
My friends and clients are equally impressed, especially when it comes to laser hair removal. Her lasers, timing of treatments, and techniques are safe, highly-​effective and life-​changing, even for those with darker skin!

After two treatments on spider veins /​distended capillaries on my cheek, the area look slightly worse. Be aware that you will be bruised for several weeks following the procedure. I expected better results based on the type of laser she’s using and her experience but this was a waste of time and money. They also treated an area on my inner thigh that she worked out twice and I will say the area is slightly improved 7 months later.

First, I have received laser hair removal treatments for about 10 years from some of the most highly regarded centers in the country. I truly believed they were; until I met Janet from Diablo Regional Laser Center. I really wasn’t sure what to expect because of my ethnicity and others lack of knowledge in treating African American skin.
I went into the appointment feeling like I knew everything about my hair, laser, and skin. Janet sat me down and educated me on things I had no idea about for about 30 minutes. I was truly blown away with Janet’s knowledge.
After the education portion was completed she stared the treatment only one word comes to mind… AMAZING!!! I am not a social media personal but I created an account just to brag on Janet.
Bravo!

Hahaha I’m the «Duchess»! In reality that’s not a good thing, considering how many times I’ve been here removing tattoos and yet I continually get new ones, just to come here & spend $$$$$ to laser them off!
I need to find a new addiction:-)

So, it’s been several years since I’ve had my tattoo lasered, I went to Janet one time and decided not to go back because of her attitude. I have never felt so humiliated and demeaned in my life! I couldn’t believe how rude and down right mean this woman was… and for NO reason!!! Every time I even think about getting another treatment done on my wrist I flash back to the horrible experience I had with her. I did notice my tattoo got a little lighter after the first treatment but even if I was promised it would disappear tomorrow I would not go back to this EVIL woman!!!

Originally she quoted me to have three sessions but after the first for the broken capillaries I was completely satisfied with the outcome! She ended up doing more of my face than I thought which was fabulous. The recovery period was a bit worse than I expected — only reading about the swelling, redness and bruising didn’t give me a good idea and I was stuck in my house for 5 days! However the results were great and I’m definitely thinking about returning for the brown spots I have. I’ll make sure to take enough time off work for it now!

Janet is a doll! Very knowledgeable and straight to the point. The treatment for spider veins was cheap! I couldn’t believe the price difference from that of sclerotherapy. Wow. But the discomfort was minimal, the results so far are great. The bruising is going away quickly. I will be going there for my sun spots too. I recommend this place to anyone!

I have been going here for a couple of months for tattoo removal and havent seen a dramatic difference. Ive done 5 sessions so far and i can berly tell its going away. I think he minimum rate of $ 75 is really expensive but im afraid of having someone else pick up after her job. (mental thing) I have one tiny letter smaller than an inch. For $ 75!!!
But anyways Janet is cool sometimes in a bad mood and wants to hurry up and do the session and get you out. Didnt even take a picture today I thought I was supose to get pictures everytime. Its very clean place the only issue I really have is the receptionist Natali. She is very rude all the time. Never not even one time have I seen her in a good mood. Even the way she answers the phone is inappropriate. I called multiple times just to try to see if I had an appointment today (I get no reninders via phone email post card, nada!) The first time I called she put me on hold with out telling me she was going to put me on hold, I waited for 7minutes after disconnecting the call. 1hour later I called again and she answered yelling saying she has 1 more person ahead of me she will call me back and disconnected the call! I wonder how if she didnt even take down my name nor number plus when you answer the phone saying u have ppl ahead u still have to answer with respect and great the customer tell them you have a couple customers ahead and if they can please hold nicely not just yell u have ppl ahead I’ll call u back.
Well point being as soon as im done with this tattoo I will not be returning to this location for my other 4 tattoos I want to remove. I will surely not be recommending any of my friends or family I dont recommend you either. Im looking else where!

I’ve been going to Diablo Regional Laser Center for about 3 month now, my consultation was $ 25.00 so that made my first treatment $ 75.00 for a 15 min hair removal session on my chin and neck area its normally $ 100.00, I haven’t had any problems, the hair on my chin and neck area hasn’t grown back and I feel so much better about myself that I don’t even care about the $ 100.00 for a 15 min session, everyone has been very nice my hair hasn’t grown back, they also have late evening appointment and that very convenient for me since I don’t get off work until 5pm, I plan on having more hair removed in other areas since its been such a pleasant experience.

Janet is a psycho. She doesn’t know how to communicate properly. Really bad attitude! I guess she chooses who she wants to be nice to and who she doesn’t. She didn’t even finish my laser treatment, which is real unproffessional. Skip this place.

I had three treatments to remove spider viens on my face and nose. I am extremely pleased with the results. Janet has 22 years of experience, is frienldy and very professional. The cost was absolutely reasonable. I would highly recommend Diablo Regional Laser Center.

After having laser hair removal from 2 other med spas with not the greatest results, I went to visit Janet. I had a few areas treated and over 4 years later, the hair is still gone. She was really nice, and easy to work with. She is able to successfully explain how the laser works, and why the laser at Aura would have never worked for me. She is flexible with her hours, and I never had a disappointing appointment. I would recommend Janet to anyone; in fact, I have (verbally, that is).
Also, she can get you an Rx for the best specially formulated skin anesthetic in the Bay! This means no pain. Always a plus!

I can actually appreciate Janet’s straight-​forward, no b.s. style. She is knowlegable and efficient. She gets the job done and you are out of there, with very minimal wait time. I have went for two sessions on my tattoo and it has already faded dramatically! I think all the bad reviews are from people who would rather have their butt’s kissed than get good results with tattoo removal. I am extremely pleased with my results and will be back. I am paying $ 100 per session. In my opinion, it is well worth it. When this one is gone I’ll be back with Janet to start another.

Went in for a consultation for a tattoo removal, and I feel Janet preys on our weakness. She’s way overpriced, but not only that she’s completely rude! She quoted me triple the price for a tattoo removal I have been quoted elsewhere. I own 2 businesses and I know to keep a returning customer you got to be somewhat nice. This woman is not even cordial to her potential customers!
I say no thanks Janet, I’ll take my business elsewhere, which I certainly have at a price ¹⁄₃ she charges and with people that respect you as a customer. Go elsewhere for your laser needs (especially tattoo removal) there are plenty of options out there!

So far so good. I had some spider veins on my face zapped. Janet is professional and actually enthusiastic about her work. I look like I went a couple rounds with Tyson in his prime but the pain is minimal. Will update once the bruising goes away.
Update. Amazing results. I went from Randy to Dennis Quiad. Well not quite but the viens are history and I’m very pleased with the results.

This is the place to go for any laser needs. Five stars!

I come here for laser birthmark removal and have seen good results so far. I came here because the consultation fee was low and credited to the cost of the treatment. Berman Skin Institute in Palo Alto wanted $ 75 just for a consultation, even though I’d had the exact same treatment done before. I think the cost of treatment is pretty reasonable too. The drive here is a bit far for me, but it seems worth it if the results continue to be good.
I also like that they take a photo of the progress each time and let you see them on the next visit.

Janet O’Leary is a nurse with several years of laser experience, however she is not a medical doctor or a dermatologist. Her bedside manner is cold, arrogant and defensive. Her office is dowdy and drab. I saw her two times ($ 350 each time) for redness from rosacea. Post treatment, I sat for nine hours with ice on my face to stop the feeling of fire under my skin. I had deep purple bruises that could not be covered by any make-​up for more than three weeks. There has been no noticeable improvement or redness reduction. If you are still considering letting her treat you with a laser, please email me directly for a photo of my face two days post treatment, you may change your mind.

After receiving various email questions about my tattoo removal I am posting an update.
I had a thick black star outline tattoo on my lower back that is about the size of a tea saucer. In a week I will be going for my 8^th laser session. I pay $ 100 a session and so far my tattoo has gone from thick, black, and raised to dark green, smooth, and completely gone in certain spots.
From the start I was told it would be about a 2 year process. The removal itself feels like your being hit by a small rubber band. That feeling is with the numbing cream. The last few times I did not realize that my numbing cream had expired and the experience was more painful. So be sure to refill the cream after the expiration date ($ 45 at Beacon East Pharmacy).
Also be aware that you will need to ice the area for at least 2 hours after the procedure changing ice packs every 15 minutes. Big thanks to my nurse Jessica H. who always helps out!
So far it has been good. I will post regular updates as I move along. Hope this helps!

I can’t believe it took me so long to go under the… err… laser. It’s was a difficult choice but a simple procedure. I am getting a small area on my face lasered for hair removal, and it ain’t no thang. The sensation and sound of the laser is similar to getting your face stapled repeatedly. Keep in mind that I opted for no numbing cream and am getting a very sensitive area (chin, upper lip) lasered. I’m also something of a masochist. Other than some mild, temporary pain, the only downside is that my face breaks out for about a week after the procedure.
This center was by far the most affordable in the area, and they are professional enough. They have flexible hours that go well into the evening, so you can stop by on your way home from work. The nurse/​laser operator is hilarious and kooky. She does a good job making her patients feel relaxed.
I strongly recommend this business and wish I had tried this sooner. Great results!