Dental Care of Walnut Creek

I had my teeth whitened. I love the results and the price was reasonable but I am experiencing crippling sensitivity. I was given 2 Advil and sensitive tooth paste and sent on my way. I would never do this again. Maybe consider your level of sensitivity beforehand to not have the same problem. Also make sure to ask for a blanket the office is very cold. But I would like to add everyone is fantastic. I truly enjoy the décor and overall sensitivity to patient wellness.

Very poor scheduling! Every time we had to wait at least half an hour and the receptionist didn’t seem to care. Planning to switch dentist.

I had several dental work done at Dental care of Walnut Creek by one of the best dentists
Dr K abdou his a very skilled, gentil, easy to talk to quite simply the best dentist I have ever dealt with Did I mention this guy has manners above all
I give this office 5 stars for sure

Im updating this review because after reading my previous one, they called me and reached out to get me pain medication. I really appreciate how they responded and the medication is making this pain so much more bearable until I can get in with the oral surgeon. Thank you so much for reaching out and responding in a positive way!

I had a 2pm appointment, and showed up at 1:55pm. After waiting for over 20 minutes in the waiting room, the receptionist told me I would be called soon. The clock struck 2:30 with no further update from the receptionist or any dentist or dental assistant. I eventually cancelled my appointment and walked out. A complete waste of an afternoon, and unacceptable. In the process of looking for a new dentist.

Dr. Max Greenfield has taken very good care of me! I don’t like going to the dentist, but he made it quick and painless!!! Didn’t even feel the pinch of the shot! Such a great experience! I was in & out in an hour to get an inlay!!! No pain after the Novocain wore off!!! Amazing! He has been a complete professional all through the process!

The reason my family and I go to this office is because of Dr. Abdou. He is the most patient and gentle dentist that we have ever found. He is so professional and really cares about his patients. My husband, myself and our two sons have never had anything but the best dental experience with Dr. Abdou.

I live in San Francisco and come to Walnut Creek because I know I have an honest dentist at Dental Care of Walnut Creek.
The past six months I’ve needed a lot of work… fillings, a root canal and a crown. I guess that’s what happens when you don’t see a dentist for 2 years!
Dr Kain Li has lead my treatment and I could not be happier. He is very informative when explaining the procedures and I really feel that the solutions he offers are in my best interest.
I consider money invested into your health money well spent. Dental procedures can be pricey but even with my basic HMO coverage I felt the price point was fair.
I plan to continue commuting to Dental Care of Walnut Creek because I believe that they are worth it!

I called this place on a Thursday afternoon in desperation because I had been in terrible pain for the past 2 days. I am also 6 months pregnant and have limited pain killers I can take safely. I’ve been miserable and couldn’t sleep the past 2 nights.
Anyway, they were able to squeeze me in the next day, a Friday, for an appointment. I did have to wait some time after my appointment time before they brought me back but I do appreciate that they gave me the time, although the wait was slight agony.
The staff was very friendly and did their best to reassure me. The dentist examined me and quickly decided an x-​ray was needed (with double protection for my baby). They took care of that right away and were able to see that my wisdom tooth needed to be removed. Again, the dentist made careful decisions about his care for me with my pregnancy and was able to safely remove my damaged wisdom tooth with no problem. I was in and out in about 90 minutes. I felt well cared for and am thankful they were able to fit me in and gave me very friendly care.
It had been years since I went to the dentist and recently moved to the area, so I’m glad I found this place and will plan to go back regularly. I have already scheduled an appointment for my husband.

1) I hate the dentist. Period.
2) I have plenty of experiences with bad dentists causing me so much pain and costing me a lot of money.
3) I’m with a BS HMO (yes, I meant that kind too)
4) I hadn’t seen a dentist in about 2 years.
5) The providers in my area are rated with nothing more than 1 ½ stars. So I decided to cross the tunnel to try out DCWC based on these ratings and stories. As you can see my apprehension was very high when I walked through the door.
My experience turned out much much better than I had feared.
The décor was calming, receptionist was friendly, the dental hygienist (marisol?) was quiet and gentle, and most importantly Dr. Yi was so careful and informative. He explained to me the issues I had with my teeth in a manner I understood, including why I experience so much pain (I have sensitive teeth, apparently) and he wasn’t in any hurry in doing so.
True my experience didn’t end up being extensive dental work so that may change down the road when I have to start paying, but ultimately I’ll put up with a lot if someone just treats me with respect and takes the time to make me feel comfortable.
I am so grateful I now have a dentist I can rely on that I will cross the tunnel to see them dutifully every 6 months.

After a bad experience at another Bay Area dentist I finally found a practice I can feel relaxed about going to. I am so happy with the care that I have received at DCWC! Dr. Greenfield is amazing, knowledgeable and really takes his time to understand your needs/​concerns as a patient. After telling him my concerns with being numbed with a shot he assured me I wouldn’t feel it. Amazingly I didn’t feel a thing! The front desk knew me by name after just one visit and the entire staff is fantastic. I wish I could give more stars!
Love, Love, Love this practice!

Excellent Dental Care! Do not miss the chance to meet them if you need a dentist. Take it from a geezer with a history of dental problems, I have seen many dental offices in my time and Dental Care of Walnut Creek is top shelf. My dentist, Dr Greenfield is a skilled, caring dentist with an artists’ soul (piano prodigy) and a gentle touch on the tools of the trade. Shout out to the receptionist, Jessica (I hope that’s right – geezer memory) who has a bright and smart vibe like her celebrity lookalike, a young Alicia Silverstone. And must not forget the Dental Assistants, always a coin toss with a new dental office, who are totally in tune with this office… bright, competent and caring.

Finally found a dental group I like and will return to. I have seen two dr’s here who were very thorough, had a gentle touch and kind demeanor. Hygienists and front office staff is both professional and friendly.
The atmosphere is relaxing and comforting as well.
Would give 10 stars if I could.

Meant to leave this review a few years ago. The other people on here aren’t lying. They tell you that you need dental work you don’t need. They did a shit job of cleaning my teeth that I made another appointment with a real dentist and wanted a second opinion. Yeah they said I don’t need whatever these scammers said I need. Plus I think they collected extra insurance money even though they didn’t do the work. Unethical practice. Don’t go.

I had my bridge done here in June this year, Dr Greenfield did a good job.
I did not question the amount they charged since it wasnt covered by insurance anyway. I payed them an advance which they said would be deducted from the overall once the insurance paid for the extraction.
I have been following up with their staff who either dont answer calls or are rude when they do.
My insurance has paid them and they are yet to return the balance.
Whenever I follow up the accountant says that the doctor has to make a decision… what decision… to return the money they owe me/​.
This place is such a scam…
They did a bad job on teeth cleaning for my husband and asked him to get treatments that were exorbitant.
I would have never gone to this place had they not been on my insurance list.

If you want horrible service, a scam artist dentist that cant even numb you, and someone that will pocket $ 550 with no explanation, this is the office for you. I’ve never dealt with a less professional dental office. While trying to get an explanation of where my $ 550 has gone, I have been hung up on 3 different times. DO NOT GO HERE!

I hadn’t been to a dentist in over 10 years because my last visit when I was 16 was embarrassing and traumatic. I walked in about 10 minutes early with my already filled out new patient paperwork I downloaded from the website. I explained my story to the receptionist and ask if she could make sure the people who helped me today would be sensitive to my situation. She assured me they would take care of me and after a few minutes of waiting I was taken back by my hygienist.
She was very warm and comforting and she asked me some questions on my history then explain what we were going to be doing first. She took several xrays and then Dr. Greenfield came in to begin the cleaning. The receptionist had already told him my story but he wanted to know exactly what happened so he wouldn’t repeat it. I explained with some short details and he was awesome. My cleaning went very well and then he came back to explain what problems I had and what the options were.
Then before any work was done, the insurance biller came in to explain what my insurance covered and what I was responsible for. They gave me options of doing everything today or splitting it between two appointments. I like that I was given a choice and that everything was explained before the work had taken place.
I got back in the chair with Dr Greenfield and he finished me up and we scheduled the next appointment. I can’t say anything about the other dentists in the office but Dr Greenfield, the receptionist, the insurance biller, and my hygienist were incredibly wonderful and accommodating. I won’t have any problems coming back to this office for regular check-​ups. :)

Kain Yi, DDS —
I first came to Dr. Kain Yi in 2010 to get a second opinion. Another Dentist office informed me I had 3 cavities and needed gum surgery so thankfully I went to this office and had Dr. Yi examine me and his opinion was completely different; I just had 1 cavity and needed no gum surgery. I have been going to him ever since. He just completed a filling for me on my front tooth and his work was flawless.

Dr. Max Greenfield & the WHOLE Staff here are the best dental team on the Planet!
Daneen & I got the red carpet treatment from everyone today… New Years Eve…
Our teeth look amazing and our spirits are high from being treated so well…
Ten stars in my book! Thanks

Dr. Max Greenfield is great. He’s friendly, polite and funny. I don’t regret going to the dentist anymore.
I know we found a dentist that we will keep coming back to.