David M Brian

Was excited to walk in to a store named David B., but that’s where it ended.
It felt like a department store was closing and they were having a ‘rummage’ sale to expedite sales of leftover goods.
Lots of random trinket stuff that looked like it was a collection of (for lack of a better term) crap over decades. Like you couldn’t throw anything away out of fear it may be worth something someday.
Not today. No thanks.

I went to David and Brian’s on Saturday and bought a Christmas gift which I had wrapped. When I return to the store to pick up my wrapped package they asked me to pay them $.10 for the bag to put my wrapped gift in. Guess I won’t be going back to that store!

I was with my sister who reviewed this location, and she is right, they were obviously profiling my entire family and I. Just because we were the only non-​Caucasian family in the store, an employee insisted on not taking her eyes off of us and following us throughout the store. Will never go to this store again.

This was the first David M. Brian store I have ever been to, and based on my negative experience at this location I may not go to one again. My family and I were drawn into the store from the window displays, and we were not entirely sure what kind of items they carried, so we decided to check it out. The store was fairly empty, with maybe three or four other customers. However, one of the older employees thought it was necessary to follow us to the stationary section to keep an eye on us, as if we were planning on stealing greeting cards and notes. She then followed me to the jewelry section and stood behind the counter without saying anything, despite making eye contact with me multiple times. I saw this employee and her fellow workers greet every other customer, who were all Caucasian, with a very friendly «hello» and «would you like any help with anything» type of question. I am very put off by this behavior and obvious profiling. Despite my family and I all being well-​dressed for my sister’s birthday as we were waiting to eat at a nearby restaurant, and the fact that I was carrying a $ 700 camera around my neck, this employee made our time in the store very uncomfortable. I would not recommend going to this store because of the unprofessional employees and terrible customer service.

DO NOT SHOP AT DAVID M. BRIAN! Shop at Nordstrom instead. Your time savings is worth it!
We stopped in David M. Brian to shop on Saturday ¹²⁄₆ and were waiting over 15 min. to see (i.e., make eye-​contact) a sales clerk — after being ignored 2 times by other clerks who decided to help others!
I spoke with the Manager, Marianne, who, unfortunately has not grasped the concept of customer service in retail herself! Her answer was «it’s a busy time».
Time for training.

If you need to buy a gift, and especially if you aren’t sure what to get, this is a good store to try. Located near California Pizza Kitchen and Neiman Marcus, they have a remarkable selection of china, crystal, serve-​ware, home accessories, jewelry, books, baby things and kitchen items, plus greeting cards, too. Some items are pricey, but many are not.
Two things they provide that you don’t often find: knowledgeable, helpful staff people to assist you in your selection and complimentary, professional gift wrapping. As a result, I always seem to be able to get what I need without a lot of wasted time. I have made this my regular gift-​buying stop and recommend it highly.
(During the construction at Broadway Plaza, there is free valet parking by the fountain and it puts you just steps away from David M. Brian’s.)

The owner’s wife was very rude to my wife when she tried to exchange a Pandora bracelet. She was so upset about her treatment that I returned the entire bracelet — charms and all. They were tainted by the experience in my opinion. Would never recommend this store.

Service at this location is not good! Trust the other Unilocalers (since I’m a newby)! We stopped in specifically to take advantage of the Pandora «free bracelet» promotion that ended today. We were ignored for a few minutes — even with a bracelet and necklace that was clearly Pandora. I wanted to add to my collection — and the staff wasn’t even interested. The customer next to us received the same poor service and was almost accused of stealing when she tried on a bangle bracelet! I asked to try on the smaller bangle and the lady tells me «that one is not good for you» even though the one I had was too big. If you want to shop Pandora — save some time and go to Stoneridge!

These folks are not very flexible to buy from! I wanted to buy a Santa Claus for $ 250.00 they had on display (Yes, a frivolous purchase!) but they said it was a display and they had no box for it so I asked them for a small discount. The clerk calls the owner and says: «I know you told us not to ask, but a customer wants to know if we can give a discount on a display item without a box? The answer rang through the phone: NO!!!»
Now for a delicate holiday item that is on display for a few weeks then packed in my storage to cost this much without a box and will get trashed for the next 11 months in storage is pretty poor business practice I think. I would have been content with a $ 10.00 discount for the missing box but such strict «NO» attitude made me take my money and run. You should probably do the same :-)

I have been shopping here for 20 years and until today it’s been my go to place for unique gifts. Today’s experience, courtesy of Pat and Mary Ann was a classic lesson in how not to treat a customer. Disappointed…

I hate this place they treat me like crap especially Michael he is the worst he is so rude you guys should fire him he is a disaster. All you guys do is hire some none mannered old people ok fire Michael next time I come in I’m going to think twice before I come in your place

Great things… not so good service. Second visit to make a large purchase on a Friday and staff was not accommodating stating item was «to heavy for them to lift», which isn’t my problem when I am buying the item and offered to take off the wall myself. Kinda sad considering what nice things they have.

I absolutely love this place.
I have literally been coming here since high school (yes, I’m weird I know) at least when they were located at the old location just across from where they are now.
I have always found and still find this place to hold some extremely charming and quality household and collector items. I am and always have been especially drawn to the down stairs kitchen area and since me and my hun just bought our first place, I have been on a decorating ram page. This place has everything!!! As far as home knickknacks and so forth!
They are a bit pricey, though I do find most of the items to be of top quality. I also have found the service to be quite friendly.
Can’t wait for my next trip back :)

It’s a mish mash of stuff, but you could find a gift for just about anybody there. I found the staff to be very pleasant and welcoming. It does have a bit of a «yard sale» feel to it, but thing are grouped, like stationary here, kitchen goods there. There is an upstairs and downstairs, the downstairs has more baby and kitchen things.

I didn’t even know who David M. Brian was, but I was happy to meet him.
After popping into Crate and Barrel for a juice squeezer (hand, not electric) and not finding one — the salesperson recommended me to DMB. I walked over and instantly found the cooking department.
YESSS, more GADGETS than Batman! Well I guess they are not really comparable, but I was happy. I was able to not only find what I was looking for, but multiple types of juicers.
Trying to keep my eyes on the prize, I stuck to the one item. I got back and we made homemade lime-​watermelon-​mint margaritas, which I would say was WELL worth the little purchase of the juicer.

Shopping is not my favorite thing in the world. I am so thankful that I am able to live in a time where I have anything I want at the click of a mouse.
But there was a gift that my husband and I agreed would be the perfect gift for my mother in law for throwing me a baby shower, Limoge. The said gift was really hard to find online.
The only place he knew that carries real Limoge boxes was David M. Brian.
We finally made it in here. I had been in the other location once about 6 years ago and from what I remember I like this new spot better.
However, its still cramped and very claustrophobic to me. And of course swarming with really rude «I’m the only person shopping here today» types.
While I tried out a comfy chair my husband found the Limoge case and found the perfect box. A Halloween inspired box with a ghost body and a Pumpkin head holding a lantern. The head was the lid.
I’m not sure of the exact purpose of Limoge. This was the cutest one we saw even with our previous online searching. We just knew she would like it.
We made our purchase and even got it professionally gift wrapped. Except the wait was a half hour.
The gift wrap area was down stairs and so was the bathroom. We headed down all while I was doing practice birth breathing because I was about to pee my pants.
Only to find the bathrooms locked and you had to go find the key from customer service where there was no one at the desk. My head was spinning.
Finally another customer thought I needed to sit when I told her how I just needed to pee she went and got the key for me to use the bathroom. Yes, another customer, not an employee.
Also, the downstairs area smells cloyingly like dirty diaper. This is the food area and somethings gone bad I think.
Our gift was wrapped in the said amount of time and it was very nicely done. Silver paper with Royal Blue Ribbon. Very professional.
I like the store. I wouldn’t necessarily come here on a whim but its alright. Pricey, yes. Odd to get around in when busy, yes. But I guess if you wanted to find something unique this would be the place.

I have been looking for a cute apron to wear in my cake decorating class. Even though I had never been in David M Brian before, I thought that it might have some cute aprons. I asked a sales associate where the aprons were located. She directed me down the stairs. Once there I had two sales associate helping me. Maybe I just looked helpless, but I prefer to think that they were just doing their job.
I was shown multiple aprons. Not only did they have a nice selection, but the prices were better than some of the other kitchen-​y stores in the area. I selected a pink apron (naturally) as that is my favorite color. Perfect. Now not only will I learn how to decorate cakes, but I will have a cute apron to wear while doing so! ;)

I normally like this place but I bought a Cal blanket here last month for my mom for her birthday. My mom opened up the gift and the store failed to take the detector thing off of it. I told my mom I would take it back to the store and have it removed (a hassle for me and making my mom’s gift not ready on her birthday).
I took back the blanket yesterday and the attendant behind the counter asked if I had my receipt. «No sorry I don’t have it on me» I replied. He then got huffy with me and acted like it was a big deal to take the tag thing off. Look, it was YOUR fault (the store’s) that I’m even back doing this and if you want to continue to get my money, you should probably treat your customer with a little respect.
He then got snotty and said «this looks used». I explained that it had been in my sister’s car on the way back from the birthday party and her dog sheds a lot. The blanket itself was not used because of the stupid tag left on it.
He then took off the tag, and in a very snippy voice told me «next time bring a receipt» and said «can you pick up the blanket. I don’t want to touch dog hair» and I had to reach over the counter to get it.
Next time I won’t be bringing a receipt because hopefully you will have learned to take the tag off first or to treat customers with respect. or I just won’t shop there!

Walking around Broadway Plaza this past weekend when we see that David M Brian has not only moved locations but it’s HUGE.
Way too many window knick-​knacks tempt us to enter & we are immediately treated to a feast for the eyes — so much it’s almost overwhelming… but in a good way!
Books, Cookbooks, Calendars; fine crystal-​wear & ceramics, sparklie costume jewelry, Jewelry Boxes, Easter decorations galore, and a WHOLE downstairs dedicated to the kitchen — gadgets, appliances, & dishes… and I know I’m totally forgetting a million other things
Scored cookbooks on Cupcakes, Chocolate & Pies /​Tarts (woohoo!) and some adorable Bunny Salt & Pepper Shakers
Plan to go back for some funky red measuring cups & measuring spoons that will match my kitchen just incredibly
Wow — am I a fan of the new & improved David M Brian!

So after walking around the new moved across the way, DMB. I’m of the opinion I like this one less.
It’s smaller. And doesn’t have the same bomb shelter, your own little world feel to it that was so amazing in the last store.
It’s also more cluttered in a less cosy way. Before it seemed boutique-​y, now it just seems kinda garage sale. You can look across the room and see everything. Much unlike the former DMB.
So yes, they have the items they used to at the old store. They’re just not as good looking on the shelves anymore.