Jack-In-the-Box-Drive Thru

We had the worst customer service here!
The food is typical Jack in the Box food, but the service was horrible!
The lady helping us at the counter was so rude! She looked at us like we were disturbing her and when taking our order was not kind and courteous, but very bothered that we were there and was very short and almost condescending!
We got out food, but my fries were cold and I asked for fresh ones, they did this but they made it a big deal to let me know that I was asking a lot from them! But I finally received my fries.
We came at about 10pm and three other parties walked in with in minutes of our arrival. We ordered our food to go and I forget to get Sweet n Sour sauce so I ran back in and they told me they were closed even though on the door it clearly states that the dinning room is open until midnight which is obviously a clear lie. I questioned this and the lady told me it was because they didn’t have any customers. I then proceed to tell her that it was an outright lie because 4 parties had just walked in!

Relatively clean, the food is standard Jack in the Box, the orders are filled accurately, and it’s an easy option on the Houston to Austin corridor. What’s not to like?

Great fast food for a quick stop. However, I believe this is the hot spot for a lot of the teens in the area, so, you may be reminded of your HS cafetaria when stopping by. Maybe you will feel at home, maybe you will feel that much older. Either way, the menu is the same as always and the quality the same. Nothing too fancy, just the atmosphere a little bit different. :-)

I was taking my daughter back to Austin from Sugar Land after a brief illness and a visit to our physician. She wanted to see my wife at the office and after we said our goodbyes, we took Hwy 290 to Austin. We wanted to get something light for the road and I exited 2920 to go to this JITB. 2 curly fries and 1 six pack of Cheese sticks with marinara. We love the fries. No more cheese sticks.

The store is clean. The waitstaff friendly and the food was about as good as you’ll get with fast food.