Easily the WORST Burger King I’ve ever been to. In fact this is the only place that I’ve gone out of my way to fill out the survey on the receipts for, twice… I’ve been going here for years but only twice in the past 6 months and it’s gone so far down hill it’s nuts. On one of my recent visits I was overcharged for a menu item and didn’t notice until I checked the receipt at home, to add, somehow, although idk how I didn’t notice, but they forgot my drink. My most recent visit left me completely pissed because they gave me someone else’s order and I didn’t notice until after I got home. On other occasions they have messed up on simple things like«no mayo» how hard is it to make a sandwich without mayo on it… Most fast food locations can understand basic requests but the people at this location need some serious training, or hearing aids…
Andrew S.
Classificação do local: 2 Staten Island, NY
Morons always get the order wrong and take forever to prepare it. Not rocket science people.
Wai W.
Classificação do local: 4 Waldwick, NJ
OK, it is a Burger King so you really can’t give them too great of a rating as you know what quality of food you can expect. We didn’t go through the drive-thru as we walked inside. The dacor is your typical Burger King layout. It was clean and not very busy. Maybe the demand was for drive-thru. The service was very friendly and helpful and very important, they understood that you are the customer. They didn’t treat me any special like I was the King of England or anything like that but they were respectful and treated me like how a business should treat their customers. Love the fact that they are old fashion, you get an empty cup and you dispense your desired drink so you can go back for a free refill if you dine in even though we took out. I am so tired of the skinny fries that everybody is offering these days so it is a real treat that Burger King still serves french fries of years past, they are your typical french fries we all grew up on. Other fast food restaurants need to value their customers and their staff like this Burger King. I just hope that there is enough business to keep their lights on.
Jun C.
Classificação do local: 3 New York, NY
This is a pretty standard Burger King. In fact, it’s as middle of the road as you can get with BK restaurants. Employees here are all pretty friendly. I’ve no real complaints about them. The one thing I would recommend though is to order your food through drive-thru window, because at this location, drive-thru takes HEAVY precedent. The thing about having a drive-thru option at any place is that there needs to be some sort of balance, between the amount of time you focus on in-store orders and drive-thru orders. However, I’ve ordered before and waited after that for 6 or 7 drive-thru orders to be completed before they got me my food. I realize the whole point of drive-thru is that it’s supposed to be quick, but ordering to dine-in shouldn’t be that slow. Food: It tastes just the same as any Burger King out there. My favorites here are the Spicy Chicken Sandwich(the bigger version). The quality of the meat used in the Spicy Chicken Sandwich is only slightly higher than that of the chicken nuggets here. However, it has the most«kick» out of any of the other menu items here, and I enjoy it. It could do with slightly less mayo though, but other than that, it’s decent. I’ve always been a bigger fan of the burgers here than at McDonald’s; it always tastes more authentic here, despite the fact that«authentic» probably isn’t a word you would associate with either franchise. The fries are good, especially when they’ve just been made. I’ve tried the ice cream and a couple of other desserts I can’t quite remember the names of, and they were decent, but McDonald’s makes better desserts. Décor/Cleanliness: There’s a good amount of seating here, though it’s almost never full(usually maybe 2 or 3 tables are occupied). It’s very quiet here. It’s fairly clean here, though it’s one of those restaurants that never«feels» clean, even if it «is» clean; sort of like in a hospital operating room haha. Avoid the bathroom as well. The lighting is also fairly poor in this place, and combined with the color scheme on the inside, it feels even darker than it actually is.
Robert B.
Classificação do local: 4 Allendale, NJ
Good food… good service… clean. Open late so it is great for a late night snack…
Michael L.
Classificação do local: 2 Waldwick, NJ
This particular Burger King, branch#1364, has to be one of the slowest Burger Kings I have ever been to. Might be one of the top 5 emptiest too. I had ordered 3 burgers and a side of fries and onion rings with my wife. We were the only ones there at the time with no one currently in the drive-through. 25 minutes go by with my wife and I standing at the counter having conversation. During this time, we had asked if they had remembered our order, and they said they had. One other customer had come in and ordered a meal, and while waiting conversed with the manager. They seemed to know each other on a friendly basis previously. Two drive though customers had come though, and they got their orders before us. After finally getting our order, the staff member packed it and dropped the fries in, and the fries split out of it’s container spreading out into the bag with the burgers and the onion rings. The young staff member apologized, and since my wife and I were having pleasant conversation with each other the whole time, we really didn’t mind. Once getting home in less than a 5 minute drive, we found the onion rings already room temperature. For supposedly fast food, it had to be one of the slowest experiences we had received. I give it a 2-star, «Meh. I’ve experienced better,» rating. They will have other chances with me to raise their rating level since I’m a local yokel.