Ultra Towing & Transport

I would NEVER use this company for towing again. There is an evil old man that works here. My car was unfortunately towed here after a car accident, and it was towed with my purse in it which included my cellphone, wallet, everything important to me. I went to a gas station to borrow their phone about an hour after the accident and asked if I could just go and get my purse out of the car really quick. He refused and said they were closed, and had a horrible attitude about it. I asked if I could go first thing in the morning, and he said that he would be busy. I asked what time would be good for him, and he said 2pm. I got there before 2 and waited outside. Nobody came. At 2:30 I walked down to the mcdonalds to use someones phone to call him again. He screamed at me through the phone that he is busy and I would have to wait until 5pm. I tried to explain to him that I’m walking and without my phone or wallet and if he could please get somebody to open the tow gate so I could get to my car. He was literally screaming at me through the phone on the top of his lungs, repeating that he doesnt care about what I needed and wont be there until 5pm so «get over it». I have never in my life been yelled at like that by anyone. I will never use this towing service again. I hope nobody does. I can’t remember his name but if I find out I will post it here. Please do not use this towing service. There are too many other ones in Waldorf with «decent» service. This was completely uncalled for an nobody should be treated like that, especially after a car accident. And he charged $ 250 for the towing and my accident was about 2 miles away from the place. That’s crazy.