St Charles Animal Hospital

iv taken two of my cats to this vet both times and they try to make money on unnecesssry tests. they wont refill meds without an office visit… really??? its allergies!
cats are very traumatized by traveling and vet visits but they are unaware of this or dont care. they seem to know what theyre doing but they are greedy… its all about the money for this vet!

I have finally gone back to this hospital, and it was the hospital with the very attentive staff that I had when I first started going to this veterinarian. Dr. Siskovich is the best, but the excellent customer service wasn’t just from her. From my first phone call with my emergency, where the receptionist gave me an appointment that morning, to them running to the door to help me in with my oversized carrier because I need to bring both cats to the appointment, to the help with carrier to the room and conversation with two vet techs while I waited for the best vet. Everyone mad me feel like my cat was the only animal in the facility, even though it was obvious that I was not and I even overheard that they may have had a scheduling difficulty that day. Loved it. I will definitely be coming back, they are once again the place I trust with my precious fur babies health.

First time visit with my cat and they were very informative. Nice hours and availability. I like how they have it sectioned off for cats and dogs in the waiting lobby.

Loved it! And so did Capone. I have taken Capone to a local vet once before and let’s just say he was not a happy camper. When I took him took the St. Charles animal hospital, he did not give the staff any problems that I’ve seen him give to the doctor at the other vet. So happy to find a vet that he does well with. Thanks for all that you’ve done. Such a great, clean vet.

I called for a same day appointment for my Yorkie mix who had been scratched in the eye. I was able to be seen the same day and the appointment was swift and informational. The doctor explained everything in great detail as far as the injury, treatment and healing time. She patiently answered all my questions and also provided information on getting my dog spayed in the future.
Being a worrisome pet mom, I really appreciate the kind and swift service received. I also felt the prices were reasonable.

I had to change vets because I moved, but this was a good place while I was going here. The renovations to the lobby have made it nice.
The vets and lab assistants I’ve seen so far were all friendly.
My cat had to get her yearly shots twice here as well as a couple of 10 & 16 week kitten checkups. They probably could have handled it a bit better, coaxed her into it more, but they were efficient at getting them done despite her fighting it.

Dr. Neal was not in the office when his employees assured me my kitten would live. BTW he never even called me he had his Manager send his apologies which she did while laughing. And of course he will defend his business and state whatever he has too, to recover from a bad review. The Assistant Manager Amanda and Vet Dr. Smiley both agreed he would be okay. They also need to get audio and video to monitor what is REALLY being said to their customers and they will be surprised. I signed a release that was so called «standard procedure» to release their liability before I take him home but when I go to the professionals and look for professional help and get the response i did of course I will sign the release and take him home who wouldnt. Don’t let them fool you I have no reason to lie and funds is not an issue being a Union Member and also an Apprentice. So I learned my lesson never again will i take a pet here I wouldn’t even take a hamster to this place.

I recently moved into the area and finding a vet hospital that you and your pets like can be a bit challenging. I have three dogs, and when one of my puppies was getting sick. I took her in to get checked up on. The vet was friendly, nice, and seemed like she knew what she was doing.
The next day I had to take my other puppy in for his first round of puppy shots. My puppy was 3 months old and weighed 40lbs at the time of the visit. I asked the vet how much bigger do you think he will get. He told me his adult weight will be 45 to 50 pounds. Well he is 6.5 months old and weighs 80 pounds now. So I’m pretty sure the vet does not know animals to well. Anyone that saw my puppy knew he is going to be a big boy. Then he went into the back and right behind the door started talking rudely about me to his vet tech. If your going to talk about your clients wait till I can’t hear you. I was so insulted and couldn’t believe the rudeness that I never went back.
I wish I could remember the names of the vets because the lady was really nice, but the guy vet was extremely unprofessional that I couldn’t imagine giving another dollar to them.

I had a wonderful experience at this hospital. My dog has lots of allergies and has to see the vet often. This was our first trip to St. Charles Animal Hospital and Dr. Siskovich was so warm and loving with my little Phoebe. She definitely has quite the touch with small animals. I was equally impressed with her knowledge and the overall care she gave my dog. She answered all my questions and spent a lot of time in the room discussing options for my dogs recurrent ear and allergy problems. I was just as impressed with the techs and receptionists as well. Everyone was so friendly, warm, and helpful. I found this hospital due to Unilocal and I feel very lucky to have found them!

We wanted to personally thank the staff of St. Charles Animal Hospital for their warmth and kindness when we had to put our beloved cat down unexpectedly on Christmas Eve. We had brought her in thinking it was just a «check up» to figure out why she had stopped eating over the past couple of days, only to find out she had a very large tumor in her stomach.
The prognosis was not good and we made the very difficult decision to have her put down at that time. The decision to put our pets down — and the sadness that ensues — is always hard, but everyone at St. Charles Animal Hospital did such an amazing job. The genuine caring and warmth showed by each and every person of that staff was overwhelming and greatly needed and appreciated by us. To know that the doctor (Dr. Siskovich) and technicians took this just as hard as we did let us know that our little girl was given the best treatment and left this world with people who truly cared about her. Their thoughtful actions during the whole procedure did more for us than words can say. As a final touch, they also sent flowers to our house on her behalf, of which we also greatly appreciated.
Absolutely wonderful people — we highly recommend them.

easily my best experience with an animal hospital. dr. siskovich and the staff are sincere and wonderful. i felt welcomed and appreciated. the wait was a little long but the doctor took her time with my dog and gave us her undivided attention. i felt like i was in good hands and trusted her advice for my aging yorkie. this is my new animal hospital. highly recommended!

This was a pretty decent place. I brought my newly-​rescued kitties here for a routine check-​up, because the place had a deal going on. The staff members were very knowledgeable and professional. Dr. Dearie is wonderful — I highly recommend her! She will not hard-​sell you any unnecessary meds or services, and genuinely cares about each and every animal that comes through the door. I watched the way that she interacted with my cats, and it was nothing short of loving, caring, and gentle.
On the other hand, I saw another vet there who was absolutely terrible at her job (I won’t mention her name as a courtesy, and sincerely hope that she will remedy her behavior). She hard-​pressed unnecessary medications and services when I strongly expressed that there was no need.
I would recommend this place overall (thank you, Dr. Dearie), but do your research! Question everything, and be ready to argue. If you want what’s best for your pet, be aware of the clinics’ agenda — veterinary medicine (as with any doctor’s office) is a sales environment veiled by concern for you or your pet (s). Take the time to find the doctors who are genuine, and develop the ability to differentiate between those who want to help your pet and those who want to fill quotas. Unless you are willing to argue, your bill will go through the roof!

Excellent care for my dog. Dr. Salmond is very thorough and always spends ample time w/​you. You don’t feel like you’re being rushed out the door. Staff is very friendly as well. I’m very pleased w/​my vet care!

First, their professionalism and customer service is the best I’ve seen in the So. Md area for veterinary clinics. A pet peeve (no pun intended) I have is when employees talk about their personal life loud enough that customers can hear every word, or they complain about their job, etc. That’s so unprofessional and reflects negatively on the business. However, this has never been an issue at St. Charles Animal Hospital. The receptionists and techs are very friendly and treat you like family. They are very caring and are there because they truly love what they do. The doctors take the time to listen to you and give thorough exams to your pets. The exam rooms are clean and the waiting areas are separated for dogs on one side and cats on the other, so that your pets do not get stressed. The hospital presents a comfortable setting. I recommend this veterinary hospital as a great place to take your pets for vaccinations and routine/​general care.

I started taking my cats here on a recommendation from a friend, and she was spot on. They’re good vets, but they’ll recommend every possible test and procedure that they think might be relevant.
They’re able to do a lot of them in-​house, but it’ll run your bill up quick for no particular reason. Definitely do your research and use your head before agreeing to anything.
For one example, I brought my cats in for some weird litterbox behavior right around the time of the pet food recall. They wanted to do nearly a thousand dollars in tests on both cats (I couldn’t figure out who it was). I looked through the proposed tests, asked what each one did, and realized that the $ 50 test would at least tell us which cat was having the problem (or if it was both of them), and we could then just do the expensive tests on THAT cat.
Turns out that one cat was having urinary crystals, and the other was fine. We didn’t need ANY of the expensive tests.
The other thing to be aware of is that when they get out of their depth, they won’t TELL YOU. One of my cats got sick, and we did all of the tests and still couldn’t figure out what was wrong. They just shrugged and said he’ll probably be fine, but never mentioned that I could take him to an internal medicine specialist just down the street for a more informed opinion. He kept getting worse, and it wasn’t until I had to take him to the ER that I learned there was another option. I haven’t been back to the St. Charles Animal Hospital since.