Mr Tire Auto Service Centers

Attention consumers!!! Do not! I repeat Do not! Take your car, truck, bike hell scooter to this Mr tire location in Waldorf, not only are half the staff rude! They are very misleading especially to women! I took my husbands truck in yesterday to get the brakes changed because it was making a grinding noise after they put my brakes on the front because I thought it was the front they tell me that the front wouldn’t make a rubbing sound that it would be the back, so after hey took my money and put brakes on the front when it wasn’t needed they told me it was the back they could’ve just been honest from the beginning and told me the front wouldn’t drag only the back, and they charged $ 150 and I brought my own brakes I didn’t purchase theirs! I only gave 1 star because the man up front not the manager he was rude as well but an older black man I can’t remember his name but he was very kind, so if you decide to go there talk to him! I will not be coming back to this location!!!

I have been coming here for years. But the service has steadily declined. I don’t even know where to start. Overpriced and unorganized… and be prepared to spend your ENTIRE day waiting for simple maintenance. I’ll be taking my business elsewhere.

Maryland has a tendency to not rate unless it’s complaining which is probably why there’s only 5 reviews lol. But this place has plenty discounts when you look for it online! They keep you informed of everything. I always get my routine check here with no problems or hassles.

I have tried for the past several days to get an appt for a tire rotation… thats right, just a tire rotation — and everyday I am told they have no appointments available. Today I spoke to «Ron» one of the managers and it was the same story. I would like to add that I have also attempted to make appointments online with no call back. This location is not accommodating at all.

Wow… no likes this place?!
My visit was worth it! Economical (cheapest place in area for a state inspection), efficient, not a long wait (considering I had a state inspection performed).
The techs aren’t chatty… so you might mistake that for unresponsive? Not personable? Who cares?
Do want needs to be done as professional, as efficient, as cheap and as quick as possible, and we’ll be ok! Ok?

I was shopping around online for new tires for the front end of my car. Mr. tire seemed to have some good reviews on a specific tire which was also at a reasonable price. Upon getting the tires replaced they did not rotate the tires from the rear to the front and put the new tires on the back, even though I had requested them to do that. Which in fact I shouldn’t of had to since that is common practice when getting the front two tires replaced. Also since they were replacing the front tires they did a brake inspection as well. The store manager said that everything looked good and that no work needed to be done to the brakes for sometime. Upon driving the vehicle just as I had left Mr. Tire I noticed a high pitched squeak when applying the break. I thought it was odd and figured it was nothing. Four weeks later it was still occurring and I called up Mr. Tire and asked them to take a look at the brakes. Now before I took the car in I had attempted to take the front drivers side tire off and inspect it as this is where the noise was coming from. Upon doing this one of the lug nuts broke off with the bolt on it. The bolt has snapped off. The lug nut was cross threaded and when trying to take off the lug nut the bolt broke off. Now once I took the car in they inspected the front breaks and told me that my rotor was warped and that the break pads needed to be replaced as there was a crack in them and they had worn down substantially. Now I did a little research and it seems that one way a rotor can be warped is if someone was to over torque a wheel while installing it onto the vehicle. And since one of my lug nuts was cross threaded into the bolt and the bolt snapped off this lead me to believe that they had over torqued the wheel while installing it which led to the rotor being warped, which in turn deteriorated the brake pad. I confronted the store manager and he said that is not the case and that my brakes and rotors needed replacing and no one on their end was responsible or accountable for anything that may have occurred to the car due to an improper installation. To add on to this he also was trying to charge me roughly 400 dollars for a brake job on the front two tires. Was quoting me $ 133.99 for one rotor {said it was buy one get one free} and 119.99 for the break pads. I don’t believe this to be an honest quote and don’t believe that I would truly be getting a rotor for free. In conclusion I was extremely dissatisfied with my experience because the store manager did not have any accountability for himself, his company, or his techs whatsoever. Very poor service and bad business on their part. Will never once again use Mr. Tire for anything. I will also make sure to discourage anyone from ever using Mr. Tire again based on the poor level of service that they provided me.

We moved from Massachusetts to North Carolina. My wife an daughter left a week ahead of me. On the drive down, the car began to shake. She stopped for the night in Waldorf. I called Mr Tire that night and told the man I had a tire warranty, and what was wrong. He said he would honor the warranty.
She brought the car in at 9am. The mechanic on duty did not replace to two tires he found holes in. He was condescending to her and only patched the holes. He didn’t test drive the car and told her there were new tires. She left, and the tires blew out about 100 miles away in Virginia. This almost caused a wreck and could have killed my pregnant wife and daughter. He knew all the circumstances of the trip.
I called them when she told me what happened. The manager said his most senior mechanic, who is certified, did the repair, and she must have run over something down the road, even though it was the same two tires. The absolute worst service ever. Don’t trust these people with your car, it could cost you your families life.

I have visited this place many times, so I’ll make this quick.
The techs seem to be ok. Sometimes you will get a guy that looks as if he has bathed in motor oil but, over all they are great guys. Speed is horrible. I have only been to the shop for tires and patches but, I always have a two hour or more wait… for a patch. My resent visit was for just a patch… Cheap but, long on the wait. Thank God for the Mall and Target. The prices are average for a Tire shop. If you looking for a deal I suggest you do as I do… Buy online (TireRack).
Its a big place, plenty of tires and regular car service

I had two appointments for routine servicing on my car. The first was to my mechanic that I have known for years and trust. They flushed the transmission & brake fluids and checked my brakes. They said I still have another 1−2K miles before my next oil change since I’m using synthetic. On the way home, I stopped my MR TIRE for my free tire rotation since I have their tires. They called me back to say I needed new brake pads, change of fluids and an oil change. They may have good deals on tires but they will hustle you for other work. BEWARE!