Mr Tire Auto Service Centers

I had my GMC Canyon pickup truck brakes done at the Waldorf, MD, Mr. Tire on a Sunday a while back. After a couple weeks, I noticed the brakes were squeaking severely and would lock up and smoke I took it to the Mr. Tire in Mechanicsville, MD, and they replaced the brakes which wore out prematurely for free. They said they had to re-​lube the brake cylinders so they wouldn’t stick, which I thought was odd. I suspect they didn’t want to deal with the real problem which I mention later. After a few weeks, the brakes started sticking, again. I eventually took the truck to an independent mechanic and he said all the seals and the brake cylinder were shot because the wrong fluid was used instead of the brake fluid and that caused all the rubber to swell causing the brakes ti stick. Since this all started with getting the brakes done at the Waldorf Mr. Tire, they were the source of the problem. I filed a complaint with Mr. Tire’s insurance but they refused to pay because they said I had waited too long and their claims adjuster didn’t see the damaged seals before they were taken off the vehicle, so I was out $ 2500 for the repairs.
I recommend Tires Plus, or Goodyear Tire centers which I have started using since I have given up on all Mr. Tire Centers.

Do not take your vehicle to this company. Today my vehicle broke down on the side of the road. I took my vehicle to another mechanic and was told my radiator has a crack in it. This surprised me because I had my radiator replace and all of my fluids flushed just 11 months ago at Mr. Tire on Crain Highway in Waldorf.
When I called their office I spoke to a guy who told me that their work should last longer than a year. He assured me he would look into my case and call me back. He did not call me back. When I called again I spoke to the Assistant Manger. He told me that Mr. Tire’s policy is to only provide a warranty for 90 days or 4K miles. (Whichever happens first) When I explained my situation he said he could compensate me for the part but not the maintenance or the fluids.
So instead of paying nearly $ 800 he could give me a discount of $ 150. Never mind I spent money to two my SUV off the highway or the fact that I would have to have it towed to Mr. Tire, which would cost $ 160 by itself. I told him no and I said I would call corporate. When I did, I got nowhere. The representative told me that she would call me back and when she did she repeated the words of the Assistant Manager. Both of them said they could, «Eat the cost of the part but not the maintenance. The mechanic has to be compensated.» I totally agree. The mechanic should be compensated by them. Not by me. I am a 3 year customer of this store and the fact that they would throw away my concerns is unjust and incomprehensible.
So, I should pay them twice to possibly do the work right the second time. I don’t think so. The right thing to do would be to repair my truck for free considering most companies provide a 3 year warranty on this part. How it is it’s ok that they can get away with only having a 90 days warranty? This company has poor business practices and should be avoided at all costs.

worst place ever! do NOT go here!!! poor management. they dont keep accurate records of the services you get done. a simple oil change can take up to 4 hours. its overpriced. the worst!!!