Cottman Transmission and Total Auto Care

Cottman Transmission & Total Auto Care really saved me! I had traveled to Waldorf for a few days to visit with family and attend a charity function. On the trip down, my muffler system blew up and I barely made it to Waldorf. I took my car into Cottman’s neighbor as my corporate offices have a ‘discount’ program with them. After the long Memorial Day weekend was over, I received a call that my car was fixed are ready to go. I drove the 1.5 hours back to Waldorf, paid my $ 1400 bill and returned my rental car. I didn’t get back to the other mechanic till after 6 PM, their closing time. My car was in worse shape than before and would not run safely. I saw Henry and the owner of the Waldorf Cottman chatting outside of their garage, so I pulled in. Even though it was past their closing time, they recognized the dire straights I was in and Henry stayed till almost 7:30 PM and got me running again! The entire time, he was friendly and professional (even offered me a bottle of water while I waited) and explained everything that was wrong and what needed to happen. I wish that I lived in Waldorf because this would be where I would take my personal and work vehicles to be repaired! They were the best. Thank you so much for being my personal savior that day!

These guys were very thorough with the car transmission repair. The car took sometime in the shop, but that is because to save me some expense they tried to fit me with a decent used transmission that had a lot of life left in it. They actually found at least three to try in the car. Later they made sure that the computer in the car was compatible with the transmission work. Any parts needed they got new from the dealer. When I was ready to pick up the car, they wanted to make sure that I would bring it back within the next two weeks for a check up, like at a doctor’s office. They wanted to make sure that I was satisfied with the work that was done to the car. They even offered to do the fluid checks & oil change. Was very pleased with the whole service and I would definitely recommend them.

We took our 2004 Trailblazer in to them in October of 2013 for a complete transmission rebuild. At that time the transmission was leaking badly and was completely toast. Fast foward to FIVE months and 2000 miles later (Car is a second vehicle and not driven often). Transmission leaking. Take car in and NOW they tell us the cooling lines need replacing. They checked with the mechanic who did the original rebuild and he specifically remembers our car after all these months and stated «the lines were fine when I did the transmission.» Right, sure they were. They will not honor the warranty even though it states leaks are covered, because their position is this is a new condition. Now we are out another $ 500 to repair these lines. I will NEVER come back to them for any auto service what so ever.