Shaw’s

Love the new Bakery Girl Cindy. Very helpful and, really nice smile.

Love having Shaw’s local in town. The store is very clean and the employees are very friendly. The Manager Jim is very helpful when I had a question. Love that it is always a quick in and quick out with no huge crowds and parking issues to deal with I shop here during the week because it is so convenient. I have actually started buying food as I need it, for me it works… less waste! Thank you Shaw’s for being my local go to market!

The deli workers are the best part about this store. They are so kind and helpful– they really go the extra mile. I have never had such a pleasant experience as I had at their deli. I would definitely recommend going there.

This weekend we stopped at this Shaw’s location to grab some ice, hit up the ATM, as well as grab some snacks. When I checked in I feared what was to come because of the terrible reviews, but we didn’t have the same experience as past Unilocalers.
The staff here was average to other grocery stores we go to. The woman at the service desk was a bit guarded and brisk, but the cashier was polite and quick. We ended up finding everything we needed and the prices were similar to other chains.
In the end, we enjoyed shopping at this store and we would definitely shop here again in the future.

I’m not one to write negative reviews, but this one has been a long time coming. Things in this location tend to be closer to the expiration date then its competitors. Last weekend, my husband went to pick up chicken tenders. The item would not scan so the cashier wanted a price check. However, another employee said to check the date and undoubtedly it was expired by several months. I have also noticed that produce and flowers tend to be not very fresh at this location. Also, I’ve noticed on several occasions that they lack baggers, or that someone is bagging and then walks off while there’s still a line. Now don’t get me wrong, I am more than capable of bagging my own groceries but it would be nice at the end of a long day of work to have somebody who works there do it like all the other competitors have. They also lack positive attitudes overall with the exception of maybe one or two friendly faces.
The only reason why I’m giving the store two stars is because of its close proximity to my home. Nevertheless, I can’t help but to wish that a competitor store was at this location instead of Shaws everytime I visit!!!

I have no idea what these negative reviews are about. The selection is better than Maker Basket and the process are comparable or a bit higher, depending on what you are buying. Unlike Market Basket, Shaw’s has real sales (loss leaders) on items that make it worth the drive from Reading. I’ve never had a problem with the service. I deducted one star because of how hard it is to pull out of the parking lot. Unless you drive a Fiat 500 you’re in danger of either hitting a curb or having a head on collision because of how wide you’ll have to take a right turn to avoid the curb.

I purchased BBQ sauce, brought it home and realized it was expired. So I went back, asked to speak to the manager and told him it’s a liability to sell expired goods to consumers because it could affect their health. He clearly didn’t care. He told me the product was still «good» and that the product «just loses its flavor after the expiration date… but doesn’t go bad». Then he says «We do weekly quality checks on our 50,000 items». He then proceeds to say «We don’t want to lose you as a customer» … and walks away. People DO get sick after eating expired goods. Way to keep a customer… Oh how I miss Market Basket.

They just lost a whole heck of a lot of business from my family. We usually do our bi weekly shopping at Market Basket in Reading, however for fill ins or extras we need thru the week we end up here. It is literally up the road from us and very convenient. The prices are a bit higher but hat with the location I always just ate it! WELL, we also have usually gotten our birthday cakes here as well. The cakes taste great and frosting is ok, decorations ok as well.
So this year, July 4^th is my daughter’s birthday, so I called a few days ahead to order it. We wanted a white cake, chocolate frosting, with OWLS (red white adn blue) and of course the happy birthday. Are you sitting down??? We get there and they bring out the cake and it has FLOWERS on it! How the heck do you confuse flowers with owls. The gal says, well we couldnt read the instructions, um… CALL US to get clarification! Not only did they mess that up, but when we refused to take the messed up cake they did not offer any others for free! Why the heck would we pay for a cake they messed up!

Gosh. Wish I read the reviews before going here. I have to say, the customer service here is terrible. No smile or hello. It’s just not your friendly neighborhood grocery store. I also feel like a lot of things are mislabeled with prices coming up differently at the register. Not going here again.

This is my local, and that’s the main reason I go there. Produce is hit or miss. Deli is good, seafood less than. Service is mixed. There are 3 cashiers in particular that are just bad at their job and I have learned to avoid. Otherwise it’s a standard Shaw’s, fairly overpriced on average with the occasional good sale.

The prices are a little high but the customer service I receive everytime I shop there more than makes up for it!!!

I don’t know about other Shaw’s locations, but this location has high prices. I will say that I do enjoy the fresh salmon from this location. The only thing that really makes this location stand out is their coinstar. No other supermarket in the immediate area has a coinstar. And that is really essential, because God knows I am not rolling up all my little nickels, dime, pennies and quarter to take to the bank.

In sticking with Vinny’s thoughts, the produce, meats, fish, grocery items and store layout is great and prices are affordable as with any Shaw’s — but the vibe here is just «different».
Having been going to the Stoneham Shaw’s for years until it was closed a few months ago, that store had people you knew, that said hello, made conversation and the store in general had a buzz about it inside when you were there that let you know it was «alive».
This Wakefield location seems «dead» inside. Not much hometown feel, with neighbors chatting in the aisles or the deli guy chit chatting with his regular customer, etc.
It is a good option for you if you need to do bulk shopping (because pretty much your only other options are small specialty shops around town that are a bit pricey for regular items), but just be aware that it will be a bit of a bland experience.

I would like to say, i normally shop at shaws supermarkets but i try as much as possible to avoid this one. I dont have any gripes with their pricing or quality, its the customer service thats the problem. The attitudes starts from the supervisors to the cashiers and to the old lady with salt and pepper hair behind the COURTESY booth, they act like their doing you a favor, NOT, One day i didint have my shaws card and the cashier told me i couldnt use theirs cause it was policy, meanwhile most shaws ask you if you have one or they let you use theirs. Supervisors are usually standing at there podium as soon as you walk in the door but dont even to bother to look at you or maybe a simple hello, i know i sound like im picking on them but please believe me 80% of the employees are either students or seniors and have no idea of what they are doing! I will continue to avoid going here and shop at a different shaws where i think your business will be appreciated!