PetSmart

Rude, unprofessional & slow. Very disappointed in grooming service & customer service.
1 — Grooming. Took Milo in at 1:45. At 3:30, I go back to check on him. Worker: «who’s doing Milo?» No one responds. Then she says, «he should be done around 5.» Ugh.
2 — I wanted to buy this Peanuts shirt for Milo. Me: can you tell me where this shirt is? I’ve looked all over.” Worker: «well all the clothes are here or on an endcap.» … Me: «Uh, ok …» Worker offers no help to go look.
3 — Go to womens restroom. Smells of urine. Two stalls toilets are filled with urine & feces. Explains the smell.
Had I not been in a time crunch to get Milo groomed, I would have not taken him here or to another Petsmart. Consistently bad service in grooming.

This is a decent store! The employees are generally friendly, and the vet office is always good! My only complaint is with two visits the vet front desk ppl weren’t Super friendly.

We have taken our puppy to two different training classes. Both times we have had Ryan. He is very personable and very knowledge about dogs and their behaviors. He was very helpful with helping us come up with solutions for problems we were having. The classes are crafted to teach you to train certain behaviors but you can ask questions about any problems you are having. I have interacted with Cindy also. We did not take her class but we have asked her question while in the store and she was really helpful. The classes we had have been very small. Both of our classes at the most had 4 dogs. Thanks to the classes our dog knows a lot of tricks and also how to heel when on a leash which is nice because he is strong!
We have also used the grooming department quite a few times. I really like the staff in there. They remember our puppy and greet him by name. They also give a report on how he does. They are honest too because one day he did not do good and they let us know which I appreciate because we are trying to train him to be calm and behave when we are not there.
They also have a scale near the Vet area so you can weigh your dog to make sure you are feeding them enough!

Here’s why I make the drive out to this Petsmart — they carry «Natural Choice» products. My pug has a sensitive stomach and can’t just eat anything. Well, she eats anything in sight but gets sick.
Natural Choice is what I prefer to feed my dogs. I have a friend who used to own a boxer that introduced me to this brand. The chicken, rice, and oatmeal version is a safe bet for dogs with sensitive stomachs.
This Petsmart carries plenty of special items you just wont find at your local supermarket. They do have a Banfield at this location but I’d rather go to my nearby Vet’s office.