Pacific Retina Care

Dr Tafoya is absolutely AMAZING as
well as his ENTIRE staff!!! We were
scared at first and Dr Makini from Eyes Plus gave us his personal recommendation — Thank You for taking care of my husband — he had surgery on both eyes — nothing can be scarier than eye surgery.

Second time had to wait for 2 hours because their computer malfunction, had to take off a couple of hours which was unnecessary because we had to wait for 2 hours anyway, their scheduling is really bad, other than that it’s alright

I am not a patient, but my dad was under Dr. Tafoya’s care. I was there for his surgery and office visit. I was totally impressed.
Pros:
–Dr. Tafoya saved my dad’s vision!
–Beautiful office! He decorated it himself! Very warm and inviting. Good lighting, too. Unlike any other medical office I’ve seen. Everything looks really high tech.
–Care: Dr. Tafoya really puts his patients first. He came in on a SATURDAY and SUNDAY just for my dad’s eye emergency.
–Organized: Dr. Tafoya gave my dad very specific directions for follow up care. Provided info that was easy to understand and even had the eye drop chart color coded. Also had contact info for someone who has rental equipment.
–Dr. Tafoya is serious and soft spoken. I haven’t met any of his staff, but I hope they provide good customer service. I’ll post an update if I have the opportunity to interact with his staff.
–Convenient location (Waikele between Office Max and KMart) with lots of parking.

saved my left eye when blood vessel burst in it with laser can see again ! been seeing him for 3 years :)

Pacific Retina Care is located in the Waikele Shopping Center. There is ample parking in front of the establishment. There is a large reception area and several chairs to sit down on. There’s a nice picture in the waiting room (he has several from this photographer… and they are pricey!) and the facility is very clean and well kept.
I was referred here after going to my yearly eye exam. I have to wear glasses or contacts… or else I can’t see! And I haven’t sucked it up and gotten Lasik… yet. Anyway, my eye doc noticed some «white» areas upon examination of my eyes after being dilated. She was a bit concerned so I was referred here as this doc is the best of the best.
It was a long process, but hey, you only have one set of eyes! I checked in and answered some questions, and then began a series of eye tests (close one eye and see this, blink when you see this, etc etc)… finally after an hour and a half I got to see the doc. He was professional, patient, and quite friendly. I liked that he explained each picture of my eye that he showed me and asked if I had any questions throughout the conversation. Great bedside manner! In the end, the «white» areas my first eye doc saw were perfectly normal as I’m nearsighted, and I guess when you’re nearsighted your eyes ‘stretch’ more creating more «white».
Sigh of relief… all is well. If you need an eye specialist, I highly recommend Pacific Retina Care.

A couple weeks ago I found out I had a retina detachment in my right eye. My optometrist referred me to ophthalmologist Dr. Tafoya, which I am very grateful and fortunate that she did — he saved my eye! When I first walked into the office I noticed how clean and neat the waiting area was. The staff was very professional, friendly and efficient. Also, I was seen on time (unlike other doctor offices where you wait long and seen by the doctor for only five or ten minutes). Dr. Tafoya was very calm and thorough when explaining what had happened to my eye and what needed to be done. He was very patient with all the questions I had and made sure I understood what was explained. I’ve gone back a couple more times for follow up appointments after my surgery and always had the same treatment. Although the recovery was challenging, Dr. Tafoya and his staff were always very helpful and concerned and made me feel secure. The experience I had with my eye was unfortunate but I am confident now that my eyes will always have the best treatment. If you are experiencing any issues with your retina, Dr. Tafoya is the ophthalmologist to see. You will be a very happy patient!

Okay, I’ll just say this right up front — I WAS IMPRESSED! Medical and dental offices on Oahu aren’t like those on the mainland. Overall, I haven’t been impressed with them, and I’m often appalled at the clutter and dirt found in hospitals/​dentists/​doctors offices here. But, that is NOT what you will find at Dr. Tafoya’s office. The building, grounds, and interior space are very clean, with plenty of parking near his door. His office is well organized and laid out for patient comfort. And the staff — well, they are first class. They worked on an insurance problem before I arrived, and everything was smooth sailing from that point. The medical staff is friendly, professional, and efficient. I researched Dr. Tafoya’s education, background, and medical standing, and I was pleased with everything I learned. It shows in the way he treats his patients. He is very knowledgeable, calm and reassuring. I plan to continue in his care and would HIGHLY RECOMMEND him to anyone with retina issues.