King’s Kustom Tinting

My daughters SUV got broken into a couple of weeks ago, by breaking the passenger door window. I called Jessica and asked her if it was possible to just bring it in at the spare of the moment and she said «sure, you can bring it in now». I received great customer service, great price and great work.
Thank you King’s Kustom Tinting!

Kind of a late post
So I bought my GF a used car and wanted to get it tinted. Remind you its around 3:30/4pm most shops were closing.
I called a couple shops in the area everyone was charging an arm and a leg! So finally I tried Kings tinting and guess what! They was so nice to bring me in the last minute!
The woman at front desk (sorry forgot her name) had so much patience to break down the price and quality of the tint packages they offer.
All in all all I gotta say is they do QUALITY work at reasonable price and I love their customer service! Will likely be referring family and friends there!

Excellent customer service fast and friendly. Good place to do tint! Mahalo to Kings Kustom for the awesome job.

Thanks again to Jessica and the crew from King’s Kustom Tinting, since I last wrote a review I’ve sent two work trucks and a personal car there, they did a great job with the tint and my car was in and out in no time :) I’ll keep referring people cause I appreciate the work they do. :)

Got all 5 windows tinted and a front strip for my car this past weekend. Great customer service! The waiting area is small but there is a water cooler and electrical outlets to charge your phone. Instead of waiting 3hrs, I walked over to Waipahu shopping center for some food and relief from the heat.
Side note, they gave me a $ 20 discount because the technician took an extra 30 mins to complete the work. I also used the $ 10 Unilocal Check In discount. So not a bad deal over all. Car feels cooler and looks slicker with the new tint.

Had my car tinted here. Absolutely 0 customer service. The lady Jessica does not know how to treat customers at all… not going back for whatever reason. Will not recommend. Go somewhere where they treat you like a customer.

Excellent auto tint from Kings. Jessica and Jazmyn will take the time to explain Hawaii tinting laws (and fines). Friendly service and reasonable price for a excellent tint job and quality tint film … you will not see uneven margins, tint bubbles or faded/​purple tint.
If you wait for your car, bring a sweater and a book — the waiting area can be cold and the TV was not in use while I was there.

My husband and I could not be more satisfied with our in home sliding glass door tinting replacement. Jessica was on time, friendly, efficient, professional in her appearance and did an outstanding job from setting up to completion. Very impressed by the level of service we received, starting with the owner who came out to give us an estimate, to Jessica wrapping up the installation and leaving our home spotless!

A little hard to find place. However the staff is great and service quick and great price. Had to have my tint removed for reconstruction permit. No appointment just came in. 30 minutes later finished. The front desk receptionist, I think it’s the owners daughter, was very knowledgeable and helpful. I asked a ton of questions and she answered them all with patience and warm Aloha. I will be back to get legal tint for a great price.

My appointment was at 11:30am but I finished early at another errand before getting my windows tinted. So I arrived 45 minutes early and they took my vehicle in immediately. By 11:45am, my truck was ready. Their techs are quick and I am a satisfied customer. Just FYI, the chick working the desk was professional but she could use some social skills especially being in a customer centric kind of business.

Didn’t have an appointment called in and was able to bring the car down to for them to tent my windows they did an awesome job very friendly family oriented company would highly recommend them to anyone

I was a little skeptical when a very young girl showed up to do the tint on my office windows, but Jessica was a consummate professional. She was knowledgeable, patient, and courteous.
I have already recommended them to several friends and associates.
Fantastic job on my office windows!

Excellent service! Very nice staff! Did a great job removing tint! Will be back Saturday for new tint! Had to remove our tint for safety inspection. :(

Tinted my Honda Fit today All I can say is I love the fast service… satisfied with the results. they did a great job… my car is now cooler doesn’t feel like a sauna anymore ha!

Totally recommend! Second time here! Great and fast service! Great workers! I would go back for my third car

Just got my windows tinted with their Carbon XP tint a couple days ago. So far so good. Sucks that Hawaii’s laws are so strict and even though this place is slightly expensive, I was pretty satisfied with the work. The two hostesses (who are sisters) are extremely easy on the eyes, friendly and informative and the guys do a fantastic job. I showed up 45 mins early to my appointment and they took me straight on. Done in about an hour and a half and I was on my way. Would highly recommend.

Nope. I’ve worked with numerous tint shops with many different cars. This was the first time I left unsatisfied. I thought I was getting good and fast service. I mean, I waited all of 2 minutes after my scheduled appointment time. Car was done in not even 10 minutes (only 2 windows needed tint). I thought… great ! I get home and let the tint dry. Few days later I roll the windows down and the top was cut like my daughter trimmed the tint.
Why didn’t I go back to address it? While I waited for my car to be done, the girl at the front gave me the feeling that I wasn’t welcome there. She did a great job explaining the process, but once I committed to tinting at their shop, her friendly button switched to off. It was one of the most awkward waits I had encountered. Room is small so it’s kind of uneasy being in a small wait room with someone who pretends you don’t even exist. Revisiting this experience, I now want to remove another star…

Expensive but worth it. Great job and with quality film. Blacked out my 2014 Mitsubishi Outlander Sport and they made sure it stayed within legal limit to avoid safety check failure. Quick service (2 hours) on a Saturday. They have a couch with a tv connected to Netflix and can watch whatever you want in an air conditioned cold room (bring a jacket).

I bought a new Honda Fit and was needing the windows tinted. I heard about King’s Kustom Tinting from a friend that took their three cars there to have them tinted. I call their office and spoke to Jessica on Friday and we set up an appointment for Saturday.
I live in town and King’s Kustom Tinting is in Waipahu. It was a bit of a drive and they can be hard to find if you do not know your way around. I recommend checking Google maps and you will have no problem finding them.
From the moment I walked in they were the best! Customer service is outstanding and everyone is very friendly. Jessica was very helpful and walked me through the options they had. I went with a ceramic style tint, which was their top of the line. It has a life time warranty and is legal for inspections. She told me it would be a couple of hours so I walked over to Zippy’s for lunch.
Jessica called me about an hour and a fifteen minutes later to tell me it was done.
When I got back to the shop, I was perfect! What a great job they did! Car was clean and tint was immaculate!
Jessica talk to me about what to expect from the tint and how to care for it as well.
They are reasonably priced and I would not hesitate to recommend King’s Kustom Tinting to anyone looking to get their windows tinted.

I found King’s through Unilocal and went in to check them out based on the positive reviews. At first, customer service was good. Price was comparable to a few other high-​rated tint shops. Jazmyn was helpful in explaining everything. I chose them to tint the whole car, including the windshield. They got it done quick. In hindsight, a little too quick.
The quality of the tint job looked good from a quick walk-​around I did myself when I got there. Went inside to pay and sign papers. Wife drove it straight home while I followed. I left the car untouched until the next day. When I finally looked over the job in more detail the next morning, I found 3 things:
1. There was a 5-​inch, straight-​as-​a-​ruler scratch on the windshield tint on the driver side. Looked like it was done by a razor blade. It was less or more obvious depending on the angle when looking at it. (To note, right after the tint job, it’s difficult to tell what might be a scratch or just streak marks on the tint film since they don’t wipe it down totally clean.)
2. They didn’t vacuum the tint material on the front driver and passenger floors. It wasn’t a big mess but it was enough of a mess to notice especially since I had vacuumed before I took the car in to them. I cleaned up their mess.
3. There was a lot of dried-​up drip stains on the passenger side dash that ran all the way down to the glove box. I cleaned it up myself.
At the time, I chose to let that all go. I was ready to post a positive review despite all of the above. But then I noticed that the courtesy light at the bottom of the front driver door panel wasn’t on. I took off the light cover and found that the light wasn’t even there. It was dangling inside of the door. Same thing on the passenger door. So it was no coincidence. The lights weren’t put back correctly when they pulled off the door panels. I didn’t have the tool to remove the door panels to even get to the lights.
I called and talked to Jazmyn. I told her about the lights and the scratch. She said they would look at it.
I brought the car in again (which was one week after the tint job). Jessica was there that day. I showed her the door lights. She said the only part of the door panel they open up is the top part. I told her it was like that on both sides. I showed her the scratch on the windshield tint. She said that they would normally notice that kind of stuff when doing the job. And she asked if I wiped the tint with anything because that may have caused the scratch. I said I didn’t. But I thought, I’m pretty sure I couldn’t have made an absolutely, perfectly straight line like that even if I wiped it with a dirty rag.
One of the shop guys put the lights back into the door panels. Jessica made a phone call to someone about the tint and then told me they wouldn’t fix it because I didn’t tell them within 24 hours, and because I signed off that the job was good. Sure, all technically legitimate reasons. But there was no attempt of at least offering an option. Not even an apology. So I told Jessica that it was my intention to not even make the scratch an issue, but I did because of all the other issues and inconveniences. Jessica then said she would replace the windshield tint. But from that point on, you could tell she wasn’t happy about it.
I do understand that they need to try and prevent less-​than-​honest customers from affecting their bottom line. But it just seemed like Jessica immediately made that assumption about me. Sure I grew up in the projects, but that doesn’t mean I’m still ghetto like that. And all I heard were reasons why they weren’t at fault for any of the issues. It’s probably why I didn’t get a single apology for anything. Like I said, there could have been other options instead. Maybe a partial refund? Maybe a future discount? Maybe a t-​shirt and a sticker? You get the point. I really did appreciate that Jessica replaced the windshield tint, but it didn’t take away the fact that it felt like I was being blamed for everything and that I was actually inconveniencing them.
I am not the customer from hell. I don’t think I was rude at any time. I was simply a first-​time customer who paid good money and expected to get the best service possible… at the time of service and after.
It could very well be that my ordeal was the exception, and that they normally do an excellent job first crack. But from my experience, they do provide good customer service… as long as you don’t go back to them with any issues. If you do, then expect some customer service with a side of excuses and attitude. When I picked up the car, I still didn’t get any type of apology for anything whatsoever. Not even a fake apology.
In the end, I am satisfied with the tint itself. I am taking away 2 stars for the multiple inconveniences and 2 stars for the customer service. Then I’m giving back 1 star for the windshield tint replacement and overall final tint result. That leaves 2 stars if my public-​school education serves me right.